Comparison

ufirst vs CieID

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ufirst

Book appointments and secure your place in line remotely at various public and private facilities. Find services, manage reservations, and access facilities without waiting. The app supports a wide range of locations including banks, pharmacies, and hospitals.

Highlights
  • Remote appointment booking
  • Virtual queuing
  • Facility search
  • Reservation management
  • Wide range of supported facilities
Features
Read full description

ufirst is the free app that allows you to book appointments and secure your place in line remotely. With ufirst, you can find the facility you're looking for, book your service, and manage your reservations. On ufirst, you can find public or private facilities such as banks, pharmacies, hospitals, clinics, municipal offices, universities, supermarkets, and retail chains: select your city, choose the facility, and decide how to access the service. -- For information or questions, contact customer service at support@ufirst.com, and we'll respond in a flash. Would you like there to be more ufirst points in your city? Send us a suggestion to the email address sales@ufirst.com, indicating the name of the facility you'd like to be able to use the app with.

About

CieID

Access public administration and private services online using your electronic identity card. Securely authenticate your access from PC or smartphone with simplified login methods, including QR codes and push notifications. Supports NFC for enhanced security on compatible iPhones.

Highlights
  • Access public administration services
  • Access private services
  • Simplified PC access via QR code
  • Push notification authentication
  • Biometric authentication
  • NFC access for high security
  • PUK recovery functionality
Features
Read full description

Con l’app CieID puoi accedere ai servizi online della Pubblica Amministrazione e dei privati aderenti ad “Entra con CIE”. Attiva le credenziali CIE (livello 1 e 2) su www.cartaidentita.it, apri l’App e configura l’accesso semplificato. Potrai autorizzare i tuoi accessi da PC semplicemente: - inquadrando dalla App il QR code che trovi nella pagina di richiesta accesso e inserendo il codice app CieID che avrai creato in fase di certificazione del dispositivo; se hai attiva la biometria, l’accesso è ancora più semplice perché puoi sostituirla al codice app CieID oppure - inserendo le tue credenziali CieID (username e password) nella pagina di richiesta accesso, riceverai una notifica push in App che dovrai accettare tramite l’utilizzo del codice app CieID o della biometria. Se accedi al servizio online da smartphone, autenticati con le credenziali CieID oppure apri la App e inserisci il codice app CieID, usa il riconoscimento biometrico se attivo. Se hai un iPhone dotato di tecnologia NFC puoi scegliere di accedere con il massimo livello di sicurezza (livello 3). Dopo aver ricevuto la tua Carta di Identità Elettronica, apri l’App e registra la tua carta inserendo il PIN di otto cifre e avvicinando la Carta sul retro dell’iPhone quando richiesto. Con l’App CieID è inoltre disponibile la funzionalità di Recupero PUK, per i cittadini in possesso di una Carta di Identità Elettronica che hanno associato alla propria identità digitale un indirizzo di posta elettronica o un numero di cellulare. Dichiarazione di accessibilità: https://form.agid.gov.it/view/85d3aa40-88cd-11f0-ae26-159be1ec7c8c

Screenshots

ufirst4 screens
CieID4 screens

Verdict

The call

The clearest difference is rating: CieID at 4.2 against ufirst's 3.1. CieID also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CieID holds the better App Store score, 4.2 against 3.1. That said, the two scores are not equally well evidenced: CieID has 254 ratings behind it against 14, so its average is the more settled of the two. Written reviews split almost evenly too, at 10% and 9% positive.

UpkeepUpdate frequency

ufirst ships an update every 2 months, CieID monthly. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
ufirst versus CieID: the parameters behind the verdict, then further details
ParameterufirstCieID
PriceFreeFree
Rating3.1 (14 ratings)4.2 (254 ratings) — better
Positive reviews9.5% of reviews — better9.4% of reviews
Number of ratings14254 — better
Update frequencyEvery 2 monthsMonthly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.013.0
Further details — not scored
Size60 MB34 MB
Age rating4+4+
DeveloperU-First srlIstituto Poligrafico e Zecca dello Stato Spa

Customer experience

ufirst

All ratings14 ratings
Positive50.0%
Neutral7.1%
Negative42.9%
Written reviews21 reviews
Positive9.5%
Neutral4.8%
Negative85.7%

CieID

All ratings215 ratings
Positive78.6%
Neutral4.2%
Negative17.2%
Written reviews32 reviews
Positive9.4%
Neutral0.0%
Negative90.6%

In-app purchases

None

ufirst

No in-app purchases

None

CieID

No in-app purchases

Questions

Is ufirst free?
ufirst is free to download, with no in-app purchases.
Is CieID free?
CieID is free to download, with no in-app purchases.
Which has better reviews, ufirst or CieID?
CieID is rated higher. ufirst averages 3.1 out of 5 from 14 ratings, while CieID averages 4.2 from 254 ratings.
Do ufirst or CieID have ads?
ufirst shows ads; CieID does not.
Which is updated more often, ufirst or CieID?
ufirst ships an update every 2 months, and CieID monthly. Most recently, ufirst was updated on October 23, 2026 and CieID on October 29, 2026.

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