PremiSys Mobile vs XProtect® Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PremiSys Mobile
Manage your security system remotely with this app. Lock or unlock doors, acknowledge alarms, manage cardholders, and even create mobile badges from your iPhone or iPad. It connects to your existing PremiSys, PremiSys ID, or RACK ARMOR server.
- Remote door lock/unlock
- Acknowledge system alarms
- Activate/deactivate cardholders
- Run system activity reports
- Mobile badging station
- View video feeds (with integration)
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From an award-winning innovator in access control, IDenticard’s PremiSys™ Mobile gives system users the freedom to remotely manage daily security activities of their PremiSys, PremiSys ID, or RACK ARMOR™ system. Using an iPhone or iPad, users can remotely and instantly lock/unlock doors or server rack doors, run reports on system activities, acknowledge system alarms, activate/deactivate cardholders, look up license plate numbers, view video*, plus more! The app is also a mobile badging station, allowing users to add new cardholders, take photos, and print cards** off-site. This mobile app must be connected to a PremiSys, PremiSys ID, or RACK ARMOR server. * Requires integration with Exacq Technologies’ exacqVision ** Available with PremiSys ID
XProtect® Mobile
Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.
- View live video
- Playback recorded video
- Export recorded video
- Listen to audio
- Speak through camera speakers
- Stream mobile device video
- Receive push notifications
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This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app) Additional product highlights: • Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution • Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution Try it out Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already. Getting started In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile. Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.
Screenshots
Verdict
The clearest difference is review sentiment: PremiSys Mobile at 100% against XProtect® Mobile's 25%. PremiSys Mobile also leads on rating (3.0 vs 2.2) and iOS requirement (8.0 vs 18.0). XProtect® Mobile's advantage is ratings volume (126 vs 1) and update cadence (every 2 months vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PremiSys Mobile holds the better App Store score, 3.0 against 2.2. That said, the two scores are not equally well evidenced: XProtect® Mobile has 126 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of PremiSys Mobile's written reviews are positive against 25% of XProtect® Mobile's.
PremiSys Mobile ships an update every 7 months, XProtect® Mobile every 2 months. The most recent releases landed on September 30, 2026 and October 6, 2026 respectively.
| Parameter | PremiSys Mobile | XProtect® Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (1 ratings) — better | 2.2 (126 ratings) |
| Positive reviews | 100.0% of reviews — better | 24.8% of reviews |
| Number of ratings | 1 | 126 — better |
| Update frequency | Every 7 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 8.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 16 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | ACRE Operating Company LLC | MILESTONE SYSTEMS A/S |
Customer experience
PremiSys Mobile
XProtect® Mobile
Bugs and requests
PremiSys Mobile
Not enough reviews yet to summarise bugs or requests.
XProtect® Mobile
Reported bugs
4 issues- Inability to connect to servers
- Incompatibility with iOS versions
- Duplicate camera displays
- Playback issues with self-signed SSL certificates
Requested features
4 requests- Add audio support
- Improve motion event thumbnails
- Allow disabling of PIP mode
- Implement Touch ID support
In-app purchases
PremiSys Mobile
No in-app purchases
XProtect® Mobile
No in-app purchases
Questions
Is PremiSys Mobile free?
Is XProtect® Mobile free?
Which has better reviews, PremiSys Mobile or XProtect® Mobile?
Do PremiSys Mobile or XProtect® Mobile have ads?
Which is updated more often, PremiSys Mobile or XProtect® Mobile?
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