Comparison

CTBI Mobile vs CBTKY

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CTBI Mobile

Manage your finances on the go with this mobile banking application. Check account balances, view recent transactions, transfer funds between accounts, and pay bills conveniently from your device.

Highlights
  • Check account balances
  • Search recent transactions
  • Transfer cash between accounts
  • Pay bills
  • View latest account balance
Features
Read full description

Start banking wherever you are with CTBI Mobile! Available to all CTBI Mobile online banking customers CTBI Mobile allows you to check balances, make transfers, and pay bills. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Pay Bills - Easily pay a one time bill payment

About

CBTKY

Manage your finances on the go with this secure banking app. Set up alerts, make payments, transfer funds, deposit checks remotely, and find nearby branches and ATMs. Protect your account with passcode or biometric authentication.

Highlights
  • Account balance alerts
  • Make payments
  • Transfer funds
  • Mobile check deposit
  • View statements
  • Find branches/ATMs
  • Biometric security
Features
Read full description

Citizens Bank & Trust KY app is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances. Here’s what you can do with CBTKY: • Set up alerts so you know when your balance drops below a certain amount • Make payments, whether you’re paying a company or a friend • Transfer money between your accounts • Deposit checks in a snap by taking a picture of the front and back • View and save your monthly statements • Find branches and ATMs near you Secure your account with a 4-digit passcode or biometric on supported devices.

Screenshots

CTBI Mobile4 screens
CBTKY4 screens

Verdict

The call

The clearest difference is update cadence: CBTKY at monthly against CTBI Mobile's every 9 months. CBTKY also leads on review sentiment (75% vs 60%). CTBI Mobile's advantage is ratings volume (13K vs 557) and iOS requirement (11.0 vs 18.4). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for CTBI Mobile against 4.9 for CBTKY. That said, the two scores are not equally well evidenced: CTBI Mobile has 13K ratings behind it against 557, so its average is the more settled of the two. Written reviews are what separate them: 60% of CTBI Mobile's written reviews are positive against 75% of CBTKY's.

UpkeepUpdate frequency

CTBI Mobile ships an update every 9 months, CBTKY monthly. The most recent releases landed on October 15, 2026 and October 8, 2026 respectively.

Scorecard4 real differences · 6 level
CTBI Mobile versus CBTKY: the parameters behind the verdict, then further details
ParameterCTBI MobileCBTKY
PriceFreeFree
Rating4.9 (13K ratings)4.9 (557 ratings) — better
Positive reviews59.7% of reviews75.0% of reviews — better
Number of ratings13K — better557
Update frequencyEvery 9 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better18.4
Further details — not scored
Size93 MB178 MB
Age rating4+4+
DeveloperCommunity Trust BankCitizens Bank and Trust Company Kentucky

Customer experience

CTBI Mobile

All ratings11,865 ratings
Positive96.8%
Neutral1.5%
Negative1.7%
Written reviews129 reviews
Positive59.7%
Neutral5.4%
Negative34.9%

CBTKY

All ratings557 ratings
Positive96.9%
Neutral1.3%
Negative1.8%
Written reviews8 reviews
Positive75.0%
Neutral12.5%
Negative12.5%

Bugs and requests

CTBI Mobile

Reported bugs

3 issues
  • Login issues, frequent password resets
  • App crashes, freezes, or won't load
  • Inconsistent performance across devices

Requested features

3 requests
  • Improve remote check deposit
  • Add running balance after each transaction
  • Increase mobile deposit limit

CBTKY

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CTBI Mobile

No in-app purchases

None

CBTKY

No in-app purchases

Questions

Is CTBI Mobile free?
CTBI Mobile is free to download, with no in-app purchases.
Is CBTKY free?
CBTKY is free to download, with no in-app purchases.
Which has better reviews, CTBI Mobile or CBTKY?
CBTKY is rated higher. CTBI Mobile averages 4.9 out of 5 from 13K ratings, while CBTKY averages 4.9 from 557 ratings.
Do CTBI Mobile or CBTKY have ads?
Neither CTBI Mobile nor CBTKY shows ads.
Which is updated more often, CTBI Mobile or CBTKY?
CTBI Mobile ships an update every 9 months, and CBTKY monthly. Most recently, CTBI Mobile was updated on October 15, 2026 and CBTKY on October 8, 2026.

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