Comparison

CTBI Mobile vs Whitaker Bank Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

CTBI Mobile

Free

💰 Finance

★ 4.913K ratingsView app →

Whitaker Bank Mobile

Free

💰 Finance

★ 1.938 ratingsView app →

About

CTBI Mobile

Manage your finances on the go with this mobile banking application. Check account balances, view recent transactions, transfer funds between accounts, and pay bills conveniently from your device.

Highlights

Check account balances
Search recent transactions
Transfer cash between accounts
Pay bills
View latest account balance

Features

Read full description

Start banking wherever you are with CTBI Mobile! Available to all CTBI Mobile online banking customers CTBI Mobile allows you to check balances, make transfers, and pay bills. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Pay Bills - Easily pay a one time bill payment

About

Whitaker Bank Mobile

Manage your bank accounts conveniently from your mobile device. This free app provides secure and fast access to check balances, pay bills, transfer funds, and deposit checks. Easily locate ATMs and banking centers using your phone's GPS.

Highlights

Check account balances
Transfer funds
Pay bills
Deposit checks
Locate ATMs and banking centers

Features

Read full description

Whitaker Bank Mobile allows you to bank on the go. It’s free to download and offers quick access for managing your bank accounts. Check your balances, pay bills, transfer money, deposit checks, and locate ATMs and banking centers with just a touch. Our custom app is fast, secure and free. Use your current online banking login information to start banking today.* Features: •Check Account Balances •Transfer funds between accounts •Pay Bills** •Deposit Checks •Find our ATMs and Banking Centers using the GPS system provided by your iPhone.*** *Must be an Online Banking Customer **Online customers must first enroll and setup bill pay accounts prior to using these features. ***This is limited to locating our banking centers and ATMs. Please refer to your carrier for any data usage fees that may apply.

Screenshots

CTBI Mobile4 screens

Whitaker Bank Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: CTBI Mobile at 60% against Whitaker Bank Mobile's 11%. CTBI Mobile also leads on rating (4.9 vs 1.9) and ratings volume (13K vs 38). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CTBI Mobile holds the better App Store score, 4.9 against 1.9. That said, the two scores are not equally well evidenced: CTBI Mobile has 13K ratings behind it against 38, so its average is the more settled of the two. Written reviews point the same way: 60% of CTBI Mobile's written reviews are positive against 11% of Whitaker Bank Mobile's.

UpkeepUpdate frequency

CTBI Mobile ships an update every 9 months, Whitaker Bank Mobile every 12 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level

CTBI Mobile versus Whitaker Bank Mobile: the parameters behind the verdict, then further details
Parameter	CTBI Mobile	Whitaker Bank Mobile
Price	Free	Free
Rating	4.9 (13K ratings) — better	1.9 (38 ratings)
Positive reviews	59.7% of reviews — better	10.7% of reviews
Number of ratings	13K — better	38
Update frequency	Every 9 months — better	Every 12 months
Ads	No	No
In-app purchases	No	No
Monetization	Free	Free
Devices	iPhone, iPad, iPod	iPhone, iPad, iPod
Requires iOS	11.0 — better	15.0
Further details — not scored
Size	93 MB	93 MB
Age rating	4+	4+
Developer	Community Trust Bank	Whitaker Bank

Customer experience

CTBI Mobile

All ratings11,865 ratings

Positive96.8%

Neutral1.5%

Negative1.7%

Written reviews129 reviews

Positive59.7%

Neutral5.4%

Negative34.9%

Whitaker Bank Mobile

All ratings18 ratings

Positive27.8%

Neutral0.0%

Negative72.2%

Written reviews84 reviews

Positive10.7%

Neutral8.3%

Negative81.0%

User reviews

CTBI Mobile

From 13K App Store ratings

What we love

🚀 Great customer service
👍 Convenient and reliable
👍 Easy to use
👍 Excellent app
👍 Love the app

Room to improve

🐛 Buggy and annoying
🐛 Security issues
🐛 Face ID/Touch ID issues
🐛 App frequently doesn't work
🐛 Clunky and unreliable

Whitaker Bank Mobile

From 38 App Store ratings

What we love

👍 Convenient mobile deposits
👍 Easy balance checking
👍 Useful for on-the-go banking

Room to improve

🐛 App frequently down
🐛 Login issues persistent
🐛 System errors common
🐛 App crashes often
🐛 Outdated features

Bugs and requests

CTBI Mobile

Reported bugs

3 issues

Login issues, frequent password resets
App crashes, freezes, or won't load
Inconsistent performance across devices

Requested features

3 requests

Improve remote check deposit
Add running balance after each transaction
Increase mobile deposit limit

Whitaker Bank Mobile

Reported bugs

43 issues

Cannot get smart card to pull up
App randomly goes down for weeks
App consistently out of date
App randomly stops working frequently
App goes down like a fat kid on a seesaw

Show 38 more

iOS app not working
System error when logging in
App has been down for days
App crashes and won't let me log on
App forgets biometric login info
App pops up and closes right back down
Camera has not worked for months
Mobile deposit camera does not rotate or function properly
Remote deposit no longer works
App won't load or use Face ID
App crashes constantly
App has constant issues and glitches
App is not dependable
App is useless
App stopped working after last iPhone update
App crashes 100% when transferring funds
Invalid ID or password errors
No place to put password, invalid ID or password
Cannot log in for over two weeks
App isn't typically reliable, recently totally unusable
Cannot log in 60% of the time
App doesn't post stuff the day of
App has been down for awhile
App never works
App is always down
App is broken
App is terrible
App never works!!
App doesn't work most of the time
App has not worked in days
App not working
App is trash
App is horrible
App is literally the worst ever
App needs fixes
App is limited
App is garbage
App is not working

Requested features

6 requests

Invest in app development
Add tap-to-pay for debit cards
Improve app features
Make app compatible with iPhone 14 Pro models
Allow password pasting

Show 1 more

Implement PIN login after initial setup

In-app purchases

None

CTBI Mobile

No in-app purchases

None

Whitaker Bank Mobile

No in-app purchases

Questions

Is CTBI Mobile free?

CTBI Mobile is free to download, with no in-app purchases.

Is Whitaker Bank Mobile free?

Whitaker Bank Mobile is free to download, with no in-app purchases.

Which has better reviews, CTBI Mobile or Whitaker Bank Mobile?

CTBI Mobile is rated higher. CTBI Mobile averages 4.9 out of 5 from 13K ratings, while Whitaker Bank Mobile averages 1.9 from 38 ratings.

Do CTBI Mobile or Whitaker Bank Mobile have ads?

Neither CTBI Mobile nor Whitaker Bank Mobile shows ads.

Which is updated more often, CTBI Mobile or Whitaker Bank Mobile?

CTBI Mobile ships an update every 9 months, and Whitaker Bank Mobile every 12 months. Most recently, CTBI Mobile was updated on October 29, 2026 and Whitaker Bank Mobile on October 24, 2026.