Worst app I have EVER owned
I hate it because I’ve used this bank for my entire life, but this app is so terrible that I am probably just going to switch banks because of it. It constantly logs me out, has no features, makes me do security checks almost every time I try to log in and THEN glitches after the security check so that I have to do the whole thing over again. This app is absolutely awful and shows how unprofessional this company is. Every branch has nice employees, but that will never make up for how useless and pathetic this app is. If I could give it 0 stars, I would.
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Mobile Deposit
Good addition to banking
Glitches.
The app has so many glitches every day it asks me to enroll my number and then has me verify it anytime I check it
Mobile deposit
The easiest thing I have ever done.
Bueno
Útil y fácil
Checks
Sometimes it won’t deposit my check it gets rejected for no reason I need to know how to link my accounts together and do transfers in stead of checks . But I still give a 5 star
It’s having problems
Lots of bugs, does have problems with log in frequently which causes you to get kicked out. Typically I don’t have many issues but the same one pops up often
Worst app experience I have ever had
Seriously-community trust-despite knowing my passwords and answering the personal questions and submitting the email and text 2 factor questions absolutely accurately, I still get error messages. I have had problems with this app for YEARS!! And the only way to fix the problem is to actually call your reps to have them unlock my account. That’s personnel time they could have used to do something more important and more dissatisfaction for this customer. PLEASE provide a way for us to fix these problems ourselves. Stop locking my account if mistype one letter. Omg!! I never had these problems with Wells Fargo which I banked with for 10 years. Ugh!
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Great Banking App
Easy & Accessible
Deposits
Fast easy service !! Love it !!
Great bank!
This is a GREAT bank with exceptional service!
Why can’t I open the app?
Everytime I click on the app it instantly crashes, I’ve tried deleting and reinstalling and nothing works. It’s been like this for months and it used to work perfectly on the same phone for years beforehand.
Mobile Ap
Works smoothly from transferring money to seeing a picture of a check.
Accounts not showing
I have two accounts that have been promised by multiple employees to be able to be seen on my mobile app and they still are not working. Been at least two years.
Account #’s
It would be great to be able to pull up routing and account #’s in the app somewhere.
Customer
App is really outdated. I use about 10 different banks and credit union. Community Trust has the most outdated app of all of them.
Learning
I'm 68 and have recently been widow.
Community Trust has helped guide me on ways to best grow my money!!! They are great!!!!
Community Trust has helped guide me on ways to best grow my money!!! They are great!!!!
Banking App
Love doing my banking online. It is nice . Love my bank
Easy
Very easy, very convenient!
Desperate
Have always used the mobile app. Now I’ve tried for days and can’t get it to login. Has the app crashed or am I doing something wrong?
