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CTBI Mobile

CTBI Mobile

by Community Trust Bank, Inc.

13K ratings
119 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • October 14, 2011
  • July 7, 2026

Features

Developer

Community Trust Bank, Inc.
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CTBI Mobile screenshot #1 for iPhone
CTBI Mobile screenshot #2 for iPhone
CTBI Mobile screenshot #3 for iPhone
CTBI Mobile screenshot #4 for iPhone
CTBI Mobile screenshot #5 for iPhone
CTBI Mobile screenshot #6 for iPhone
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Reviews summary↘︎
⭐119
Reviews↘︎
📝8+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦~ in 8 months
Updates frequency↘︎
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About

Manage your finances on the go with this mobile banking application. Check account balances, view recent transactions, transfer funds between accounts, and pay bills conveniently from your device.

✓Check account balances
✓Search recent transactions
✓Transfer cash between accounts
✓Pay bills
✓View latest account balance
Show original description

What users say

Summarized from real user reviews of CTBI Mobile. Based on 13K reviews and a 4.9/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Great customer service
  • 👍Convenient and reliable
  • 👍Easy to use
  • 👍Excellent app
  • 👍Love the app
  • 👍Satisfied customer

Negative things

  • 🐛Buggy and annoying
  • 🐛Security issues
  • 🐛Face ID/Touch ID issues
  • 🐛App frequently doesn't work
  • 🐛Clunky and unreliable
See all reviews

What's New in CTBI Mobile

5.0.45.45

July 7, 2026

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

More

User reviews

Most RecentHighest RatedLowest Rated

Great bank!

This is a GREAT bank with exceptional service!
sterling2021sterling2021

Why can’t I open the app?

Everytime I click on the app it instantly crashes, I’ve tried deleting and reinstalling and nothing works. It’s been like this for months and it used to work perfectly on the same phone for years beforehand.
xDeexGeexxDeexGeex

Mobile Ap

Works smoothly from transferring money to seeing a picture of a check.
SellLandSellLand

Accounts not showing

I have two accounts that have been promised by multiple employees to be able to be seen on my mobile app and they still are not working. Been at least two years.
I hate royal match 72I hate royal match 72

Account #’s

It would be great to be able to pull up routing and account #’s in the app somewhere.
Account numbersAccount numbers
See 114 more reviews

Developer apps

CTBI Business Mobile
CTBI Business Mobile

by Community Trust Bank, Inc.

💰 Finance

(417)

Free
CTBI Advantage
CTBI Advantage

by Community Trust Bank, Inc.

🌟 Lifestyle
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues, frequent password resets

Bug

App crashes, freezes, or won't load

Bug

Inconsistent performance across devices

Bug
✨

Requested Features

3 requests

Improve remote check deposit

Feature

Add running balance after each transaction

Feature

Increase mobile deposit limit

Feature

FAQ

What can I do with CTBI Mobile?

CTBI Mobile allows you to perform essential banking tasks from your smartphone. You can check your latest account balances, review recent transactions by searching with specific criteria, easily transfer funds between your own accounts, and pay bills conveniently.

Is CTBI Mobile free to use?

Yes, CTBI Mobile is available for free to all existing CTBI Mobile online banking customers. There are no additional charges for downloading or using the app's core features.

What features are available in CTBI Mobile?

The app offers key banking functionalities including checking account balances, searching recent transactions by date, amount, or check number, transferring cash between your accounts, and paying bills with a one-time payment option.

Who is CTBI Mobile for?

This application is designed for current CTBI Mobile online banking customers. It provides a convenient way for them to access and manage their accounts, make transfers, and pay bills while on the go.