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CTBI Mobile

CTBI Mobile

by Community Trust Bank

13K ratings
123 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • October 14, 2011
  • July 7, 2026

Features

Developer

Community Trust Bank
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CTBI Mobile screenshot #1 for iPhone
CTBI Mobile screenshot #2 for iPhone
CTBI Mobile screenshot #3 for iPhone
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CTBI Mobile screenshot #5 for iPhone
CTBI Mobile screenshot #6 for iPhone
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Reviews summary↘︎
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🔄6+ apps
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❓4 answered
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About

Manage your finances on the go with this mobile banking application. Check account balances, view recent transactions, transfer funds between accounts, and pay bills conveniently from your device.

✓Check account balances
✓Search recent transactions
✓Transfer cash between accounts
✓Pay bills
✓View latest account balance
Show original description

What users say

Summarized from real user reviews of CTBI Mobile. Based on 13K reviews and a 4.9/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Great customer service
  • 👍Convenient and reliable
  • 👍Easy to use
  • 👍Excellent app
  • 👍Love the app
  • 👍Satisfied customer

Negative things

  • 🐛Buggy and annoying
  • 🐛Security issues
  • 🐛Face ID/Touch ID issues
  • 🐛App frequently doesn't work
  • 🐛Clunky and unreliable
See all reviews

What's New in CTBI Mobile

5.0.45.45

July 7, 2026

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

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User reviews

Most RecentHighest RatedLowest Rated

It’s having problems

Lots of bugs, does have problems with log in frequently which causes you to get kicked out. Typically I don’t have many issues but the same one pops up often
mama thiccmama thicc

Worst app experience I have ever had

Seriously-community trust-despite knowing my passwords and answering the personal questions and submitting the email and text 2 factor questions absolutely accurately, I still get error messages. I have had problems with this app for YEARS!! And the only way to fix the problem is to actually call your reps to have them unlock my account. That’s personnel time they could have used to do something more important and more dissatisfaction for this customer. PLEASE provide a way for us to fix these problems ourselves. Stop locking my account if mistype one letter. Omg!! I never had these problems with Wells Fargo which I banked with for 10 years. Ugh!
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Rosetta RaeRosetta Rae

Great Banking App

Easy & Accessible
CynthiaH777CynthiaH777

Deposits

Fast easy service !! Love it !!
kattom63kattom63

Great bank!

This is a GREAT bank with exceptional service!
sterling2021sterling2021
See 118 more reviews

Developer apps

CTBI Business Mobile
CTBI Business Mobile

by Community Trust Bank, Inc.

💰 Finance

(417)

Free
CTBI Advantage
CTBI Advantage

by Community Trust Bank, Inc.

🌟 Lifestyle
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues, frequent password resets

Bug

App crashes, freezes, or won't load

Bug

Inconsistent performance across devices

Bug
✨

Requested Features

3 requests

Improve remote check deposit

Feature

Add running balance after each transaction

Feature

Increase mobile deposit limit

Feature

FAQ

What can I do with CTBI Mobile?

CTBI Mobile allows you to perform essential banking tasks from your smartphone. You can check your latest account balances, review recent transactions by searching with specific criteria, easily transfer funds between your own accounts, and pay bills conveniently.

Is CTBI Mobile free to use?

Yes, CTBI Mobile is available for free to all existing CTBI Mobile online banking customers. There are no additional charges for downloading or using the app's core features.

What features are available in CTBI Mobile?

The app offers key banking functionalities including checking account balances, searching recent transactions by date, amount, or check number, transferring cash between your accounts, and paying bills with a one-time payment option.

Who is CTBI Mobile for?

This application is designed for current CTBI Mobile online banking customers. It provides a convenient way for them to access and manage their accounts, make transfers, and pay bills while on the go.