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CTBI Mobile

CTBI Mobile

by Community Trust Bank

13K ratings
129 reviews
💼 Business
💰 Finance
Free

Details

Released
October 14, 2011
Updated
July 7, 2026

Features

Developer

Community Trust Bank
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CTBI Mobile screenshot #1 for iPhone
CTBI Mobile screenshot #2 for iPhone
CTBI Mobile screenshot #3 for iPhone
CTBI Mobile screenshot #4 for iPhone
CTBI Mobile screenshot #5 for iPhone
CTBI Mobile screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐129
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📝9+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦~ in 8 months
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About

Manage your finances on the go with this mobile banking application. Check account balances, view recent transactions, transfer funds between accounts, and pay bills conveniently from your device.

✓Check account balances
✓Search recent transactions
✓Transfer cash between accounts
✓Pay bills
✓View latest account balance
Show original description

What users say about CTBI Mobile

Reviews of CTBI Mobile are mixed: the Finance app is rated 4.9/5 from 13K App Store ratings. What users like most: great customer service, convenient and reliable. Top complaints: buggy and annoying, security issues. Summarized from real user reviews.

Positive things

  • 🚀Great customer service
  • 👍Convenient and reliable
  • 👍Easy to use
  • 👍Excellent app
  • 👍Love the app
  • 👍Satisfied customer

Negative things

  • 🐛Buggy and annoying
  • 🐛Security issues
  • 🐛Face ID/Touch ID issues
  • 🐛App frequently doesn't work
  • 🐛Clunky and unreliable
See all reviews

What's New in CTBI Mobile

5.0.45.45

July 7, 2026

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

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User reviews

Most RecentHighest RatedLowest Rated

Worst app I have EVER owned

I hate it because I’ve used this bank for my entire life, but this app is so terrible that I am probably just going to switch banks because of it. It constantly logs me out, has no features, makes me do security checks almost every time I try to log in and THEN glitches after the security check so that I have to do the whole thing over again. This app is absolutely awful and shows how unprofessional this company is. Every branch has nice employees, but that will never make up for how useless and pathetic this app is. If I could give it 0 stars, I would.
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SMSlick mick69

Mobile Deposit

Good addition to banking
KKentuckyneanea

Glitches.

The app has so many glitches every day it asks me to enroll my number and then has me verify it anytime I check it
OOver&done1992$$$$$

Mobile deposit

The easiest thing I have ever done.
Ttonyalgunter

Bueno

Útil y fácil
TTicuna06
See 124 more reviews

Developer apps

CTBI Business Mobile
CTBI Business Mobile

by Community Trust Bank

💰 Finance

(416)

Free
CTBI Advantage
CTBI Advantage

by Community Trust Bank, Inc.

🌟 Lifestyle
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues, frequent password resets

Bug

App crashes, freezes, or won't load

Bug

Inconsistent performance across devices

Bug
✨

Requested Features

3 requests

Improve remote check deposit

Feature

Add running balance after each transaction

Feature

Increase mobile deposit limit

Feature

FAQ

What can I do with CTBI Mobile?

CTBI Mobile allows you to perform essential banking tasks from your smartphone. You can check your latest account balances, review recent transactions by searching with specific criteria, easily transfer funds between your own accounts, and pay bills conveniently.

Is CTBI Mobile free to use?

Yes, CTBI Mobile is available for free to all existing CTBI Mobile online banking customers. There are no additional charges for downloading or using the app's core features.

What features are available in CTBI Mobile?

The app offers key banking functionalities including checking account balances, searching recent transactions by date, amount, or check number, transferring cash between your accounts, and paying bills with a one-time payment option.

Who is CTBI Mobile for?

This application is designed for current CTBI Mobile online banking customers. It provides a convenient way for them to access and manage their accounts, make transfers, and pay bills while on the go.