Comparison

Nordstrom vs Torrid

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Nordstrom

Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup. Access exclusive app-only deals and alerts.

Highlights
  • App-only alerts for sales and restocks
  • Personalized recommendations
  • Contactless curbside pickup
  • In-store QR code payment
  • Free shipping and returns
  • Customer reviews and ratings
Features
Currently charting
Read full description

Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service. The Nordstrom app is everything you love about the Nordstrom experience and more. Enjoy convenient shopping wherever you—and your phone—may be. Plus, get access to app-only features! ONLY IN THE APP • Alerts when your favorite items come back in stock or go on sale in your Wish List or Bag • Save your favorite brands for personalized recommendations and alerts about new arrivals • Easily filter searches by your brands to find exactly what you want • Request contactless Curbside Pickup at selected stores and we’ll bring your online order out to your car • Pay with your Nordstrom card in store using a QR code MORE THINGS TO LOVE • Free Shipping. Free Returns. Exclusions Apply. • A personalized experience with item recommendations tailored just to you • Trustworthy ratings and reviews from customers with verified purchases • Free personalized advice on fashion, beauty, gifts and more • Order tracking and purchase history ABOUT NORDSTROM Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't. Download the Nordstrom app today for easy and convenient shopping.

About

Torrid

Discover fashion designed for curvy figures, offering premium quality and versatile styles. Shop easily with advanced filtering, track loyalty points, and access exclusive app deals. Enjoy a seamless shopping experience online and in-store.

Highlights
  • Fashion for curvy sizes 10-30
  • Quick account access
  • Loyalty points tracking
  • App-exclusive deals
  • Advanced search filtering
  • In-store barcode scanning
  • Apple Pay checkout
Features
Read full description

---- TORRID FASHION FOR CURVY SIZES 10-30 -------- Everything You Are We create fashion made for your curves. Premium quality. Total versatility. Right-this-minute style. Every piece designed to fit you and your life. For every day. Everywhere. Every body. Because you are everything. And we’re for everything you are. --------- NEW & IMPROVED APP FEATURES YOU'LL LOVE: Quick access to your account Track your loyalty points & view and use your rewards Fun app exclusives Receive app-only deals & get the latest with push notifications Easy mobile shopping Search with advanced filtering & check out with Apple Pay Cool in-store experience Scan barcodes for reviews and other sizes online & show app at checkout to earn points and use rewards in store ----

Screenshots

Nordstrom4 screens
Torrid4 screens

Verdict

The call

Nordstrom and Torrid both sit at 4.9 stars, but that hides the real split: 85% of Nordstrom's written reviews are positive against 37% of Torrid's. Nordstrom also leads on update cadence (every 2 weeks vs every 5 weeks) and ratings volume (1.5M vs 147K). Torrid's advantage is iOS requirement (15.0 vs 17.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Nordstrom against 4.8 for Torrid. That said, the two scores are not equally well evidenced: Nordstrom has 1.5M ratings behind it against 147K, so its average is the more settled of the two. Written reviews are what separate them: 85% of Nordstrom's written reviews are positive against 37% of Torrid's.

UpkeepUpdate frequency

Nordstrom ships an update every 2 weeks, Torrid every 5 weeks. Both last shipped on October 29, 2026.

Scorecard5 real differences · 6 level
Nordstrom versus Torrid: the parameters behind the verdict, then further details
ParameterNordstromTorrid
PriceFreeFree
Rating4.9 (1.5M ratings) — better4.8 (147K ratings)
Positive reviews84.9% of reviews — better36.8% of reviews
Number of ratings1.5M — better147K
Update frequencyEvery 2 weeks — betterEvery 5 weeks
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#82 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size224 MB228 MB
Age rating4+12+
DeveloperNordstrom, Inc.Torrid LLC

Customer experience

Nordstrom

All ratings1,530,435 ratings
Positive98.8%
Neutral0.7%
Negative0.5%
Written reviews1,716 reviews
Positive84.9%
Neutral3.9%
Negative11.2%

Torrid

All ratings146,305 ratings
Positive96.3%
Neutral1.8%
Negative1.9%
Written reviews848 reviews
Positive36.8%
Neutral10.8%
Negative52.4%

User reviews

Nordstrom

From 1.5M App Store ratings

What we love

  • 👍 Excellent customer service
  • 🚀 Convenient and easy to use app
  • 💎 High-quality products and brands
  • 🎁 Rewards and loyalty program
  • 🏪 Seamless in-store and online experience

Room to improve

  • 🐛 Issues with order cancellations and inventory tracking
  • 🤔 Inconsistent returns and refund policies
  • 🤯 Frustrating app navigation and login process
  • 🙄 Lack of product reviews and customization options

Torrid

From 147K App Store ratings

What we love

  • 🚀 Fast and responsive
  • 👍 Convenient for shopping
  • 🤗 Helpful for finding items quickly
  • 💕 Great for Torrid fans

Room to improve

  • 🐛 Glitchy and unreliable
  • 🤔 Confusing navigation and organization
  • 💰 Expensive shipping for Canadian users
  • 🇨🇦 Limited functionality for Canadian customers

Bugs and requests

Nordstrom

Reported bugs

3 issues
  • App crashes and freezes
  • Inaccurate inventory and pricing information
  • Unreliable delivery and shipping updates

Requested features

4 requests
  • Ability to share wish lists and shopping carts
  • Improved product filtering and search functionality
  • Better integration between app and website experiences
  • Enhanced order tracking and status updates

Torrid

Reported bugs

4 issues
  • Shopping cart randomly empties
  • Inability to log in or view order history
  • Incompatibility issues for Canadian users
  • Pricing and discount errors

Requested features

4 requests
  • Option to view prices in Canadian dollars
  • Ability to save items to a wishlist and retrieve them later
  • Improved search and filtering capabilities
  • Integration with Torrid credit card management

In-app purchases

None

Nordstrom

No in-app purchases

None

Torrid

No in-app purchases

Questions

Is Nordstrom free?
Nordstrom is free to download, with no in-app purchases.
Is Torrid free?
Torrid is free to download, with no in-app purchases.
Which has better reviews, Nordstrom or Torrid?
Nordstrom is rated higher. Nordstrom averages 4.9 out of 5 from 1.5M ratings, while Torrid averages 4.8 from 147K ratings.
Do Nordstrom or Torrid have ads?
Both Nordstrom and Torrid show ads.
Which is updated more often, Nordstrom or Torrid?
Nordstrom ships an update every 2 weeks, and Torrid every 5 weeks. Most recently, Nordstrom was updated on October 29, 2026 and Torrid on October 29, 2026.

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