Nordstrom vs Dillard's
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nordstrom
Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup. Access exclusive app-only deals and alerts.
- App-only alerts for sales and restocks
- Personalized recommendations
- Contactless curbside pickup
- In-store QR code payment
- Free shipping and returns
- Customer reviews and ratings
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Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service. The Nordstrom app is everything you love about the Nordstrom experience and more. Enjoy convenient shopping wherever you—and your phone—may be. Plus, get access to app-only features! ONLY IN THE APP • Alerts when your favorite items come back in stock or go on sale in your Wish List or Bag • Save your favorite brands for personalized recommendations and alerts about new arrivals • Easily filter searches by your brands to find exactly what you want • Request contactless Curbside Pickup at selected stores and we’ll bring your online order out to your car • Pay with your Nordstrom card in store using a QR code MORE THINGS TO LOVE • Free Shipping. Free Returns. Exclusions Apply. • A personalized experience with item recommendations tailored just to you • Trustworthy ratings and reviews from customers with verified purchases • Free personalized advice on fashion, beauty, gifts and more • Order tracking and purchase history ABOUT NORDSTROM Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't. Download the Nordstrom app today for easy and convenient shopping.
Dillard's
Shop the latest fashion, beauty, and home goods from a major fashion retailer. Easily pay in-store with your phone, track purchases, and manage rewards. Create wish lists and registries.
- In-store mobile payment
- Rewards program management
- Purchase history tracking
- Wish list creation
- Registry sharing
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The latest in fashion at Dillard’s, now in the palm of your hand! • Scan to pay! Complete your in-store purchase with your Dillard’s card using only your phone! • Be rewarded! Use your rewards in-store and stay up to date on rewards and promotions. • Stay in the know! Seamlessly keep track and review all your online and in-store purchases. • Wish big! Scan from your phone to add items, share your registry, and more! Dillard’s Inc. ranks among the nation’s largest fashion retailers. Since 1938 we’ve focused on delivering the style of your life, exemplary customer service, and exceptional value to our shoppers.
Screenshots
Verdict
The clearest difference is review sentiment: Nordstrom at 85% against Dillard's's 23%. Nordstrom also leads on ratings volume (1.5M vs 4.5K) and rating (4.9 vs 4.7). Dillard's's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nordstrom holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Nordstrom has 1.5M ratings behind it against 4.5K, so its average is the more settled of the two. Written reviews point the same way: 85% of Nordstrom's written reviews are positive against 23% of Dillard's's.
Nordstrom ships an update every 2 weeks, Dillard's monthly. The most recent releases landed on October 19, 2026 and October 17, 2026 respectively.
| Parameter | Nordstrom | Dillard's |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.5M ratings) — better | 4.7 (4.5K ratings) |
| Positive reviews | 84.9% of reviews — better | 23.1% of reviews |
| Number of ratings | 1.5M — better | 4.5K |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #79 — better | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 222 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | Nordstrom, Inc. | Dillard's, Inc. |
Customer experience
Nordstrom
Dillard's
User reviews
Nordstrom
From 1.5M App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Convenient and easy to use app
- 💎 High-quality products and brands
- 🎁 Rewards and loyalty program
- 🏪 Seamless in-store and online experience
Room to improve
- 🐛 Issues with order cancellations and inventory tracking
- 🤔 Inconsistent returns and refund policies
- 🤯 Frustrating app navigation and login process
- 🙄 Lack of product reviews and customization options
Dillard's
From 4.5K App Store ratingsWhat we love
- 🛒 Convenient in-store shopping experience
- 💳 Useful for managing Dillard's credit card
- 🏪 Great customer service at physical stores
Room to improve
- 🤖 Dysfunctional app setup and navigation
- 🔍 Lack of in-stock information for local stores
- 🌐 Redirects to website instead of in-app shopping
- 🔒 Confusing and inconsistent login/password requirements
Bugs and requests
Nordstrom
Reported bugs
3 issues- App crashes and freezes
- Inaccurate inventory and pricing information
- Unreliable delivery and shipping updates
Requested features
4 requests- Ability to share wish lists and shopping carts
- Improved product filtering and search functionality
- Better integration between app and website experiences
- Enhanced order tracking and status updates
Dillard's
Reported bugs
3 issues- App crashes and freezes frequently
- Login and account verification issues
- Overlapping UI elements on tablets
Requested features
3 requests- In-app shopping experience like competitors
- Ability to check item availability at local stores
- Streamlined payment and account management
In-app purchases
Nordstrom
No in-app purchases
Dillard's
No in-app purchases
Questions
Is Nordstrom free?
Is Dillard's free?
Which has better reviews, Nordstrom or Dillard's?
Do Nordstrom or Dillard's have ads?
Which is updated more often, Nordstrom or Dillard's?
Other comparisons
