Comparison

SmartHub vs myHughesnet (Mobile)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartHub

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

Highlights
  • View and manage bills and payments
  • Monitor energy usage trends
  • Contact customer service easily
  • Receive service news and outage alerts
  • Report service interruptions
  • Manage WiFi network and devices
Currently charting
Read full description

SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Maps - Displays facility and payment dropbox locations on a map interface. Manage Wifi - Easily manage your WiFi network and connected devices. Maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls and check internet speed.

About

myHughesnet (Mobile)

Easily manage your satellite internet account on the go. Monitor data usage, pay your bill, and test your Wi-Fi signal strength. Receive important alerts and notifications for billing and service updates.

Highlights
  • Monitor data usage
  • Pay bills
  • Test Wi-Fi signal strength
  • View account alerts
  • Receive notifications
  • Access support articles
Features
Read full description

The Hughesnet App is now available to you with new updates. Manage your Hughesnet account from monitoring data usage, paying your bill, or even test your Wi-Fi signal strength. The Hughesnet App makes it easy to manage your account from anywhere, anytime. Features Include: Alerts View alerts that are specific to your account by clicking the bell icon in the top right-hand corner. Notifications Enroll in Hughesnet notifications for billing reminders, Service messages and Usage updates. Choose email or text message or both! Support Articles/FAQs An expanded array of support articles and frequently asked questions have been added to provide you with the information you need – faster. Run Speed Test Now you can run a speed test from your mobile app to test the Wi-Fi signal strength of your Hughesnet modem. Just go to the Support menu and tap 'Run Speed Test'! The Hughesnet App update also includes bug fixes, UI fixes, as well as security and privacy updates.

Screenshots

SmartHub4 screens
myHughesnet (Mobile)4 screens

Verdict

The call

The clearest difference is rating: SmartHub at 2.7 against myHughesnet (Mobile)'s 1.7. SmartHub also leads on ratings volume (2K vs 129) and chart position (#102 vs unranked). myHughesnet (Mobile)'s advantage is iOS requirement (14.0 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SmartHub holds the better App Store score, 2.7 against 1.7. That said, the two scores are not equally well evidenced: SmartHub has 2K ratings behind it against 129, so its average is the more settled of the two. Written reviews point the same way: 17% of SmartHub's written reviews are positive against 9% of myHughesnet (Mobile)'s.

UpkeepUpdate frequency

SmartHub ships an update every 2 months, myHughesnet (Mobile) every 4 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 7 level
SmartHub versus myHughesnet (Mobile): the parameters behind the verdict, then further details
ParameterSmartHubmyHughesnet (Mobile)
PriceFreeFree
Rating2.7 (2K ratings) — better1.7 (129 ratings)
Positive reviews16.7% of reviews — better9.0% of reviews
Number of ratings2K — better129
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#102 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size29 MB49 MB
Age rating17+4+
DeveloperNational Information Solutions CooperativeHughes Network Systems, LLC

Customer experience

SmartHub

All ratings2,005 ratings
Positive37.2%
Neutral8.4%
Negative54.4%
Written reviews240 reviews
Positive16.7%
Neutral8.8%
Negative74.6%

myHughesnet (Mobile)

All ratings103 ratings
Positive10.7%
Neutral5.8%
Negative83.5%
Written reviews122 reviews
Positive9.0%
Neutral3.3%
Negative87.7%

User reviews

SmartHub

From 2K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure login
  • 📊 Helpful usage data
  • 💳 Convenient bill payment

Room to improve

  • 🐛 Frequent crashes
  • ⚠️ Unreliable server connection
  • 🕰️ Slow loading times
  • 🔍 Difficult to navigate

myHughesnet (Mobile)

From 129 App Store ratings

What we love

  • 👍 Good for households with multiple users
  • 🚀 Works well for non-gaming activities
  • 💡 Appreciates the service improvements over the years

Room to improve

  • 🐛 Frequent disconnections and glitches in the app
  • 🔋 Slow and unreliable internet speeds
  • 💰 Expensive for the quality of service
  • 🔒 Deceptive advertising and hidden fees
  • 📞 Poor customer service and support

Bugs and requests

SmartHub

Reported bugs

4 issues
  • Login issues after recent update
  • Incorrect or missing usage data
  • Inability to disable auto-pay
  • Compatibility problems with newer OS versions

Requested features

4 requests
  • Add support for multiple utility accounts
  • Improve push notification system
  • Provide more detailed usage insights
  • Allow customizable alert thresholds

myHughesnet (Mobile)

Reported bugs

2 issues
  • App login issues and inconsistent performance
  • Inaccurate data usage reporting

Requested features

3 requests
  • Improved app functionality and real-time data usage tracking
  • Faster and more reliable internet speeds
  • Transparent pricing and data policies

In-app purchases

None

SmartHub

No in-app purchases

None

myHughesnet (Mobile)

No in-app purchases

Questions

Is SmartHub free?
SmartHub is free to download, with no in-app purchases.
Is myHughesnet (Mobile) free?
myHughesnet (Mobile) is free to download, with no in-app purchases.
Which has better reviews, SmartHub or myHughesnet (Mobile)?
SmartHub is rated higher. SmartHub averages 2.7 out of 5 from 2K ratings, while myHughesnet (Mobile) averages 1.7 from 129 ratings.
Do SmartHub or myHughesnet (Mobile) have ads?
Neither SmartHub nor myHughesnet (Mobile) shows ads.
Which is updated more often, SmartHub or myHughesnet (Mobile)?
SmartHub ships an update every 2 months, and myHughesnet (Mobile) every 4 months. Most recently, SmartHub was updated on November 1, 2026 and myHughesnet (Mobile) on October 29, 2026.

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