Comparison

Zaxbys vs Chicken Salad Chick

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zaxbys

Easily order your favorite Zaxbys chicken fingers, wings, sandwiches, and more for pickup or delivery. Earn points with every purchase to redeem for exclusive rewards and free food.

Highlights
  • Mobile ordering for pickup and delivery
  • Zax Rewardz program
  • Earn points on every purchase
  • Redeem points for exclusive rewards
  • Find local Zaxbys locations
Features
Currently charting
Read full description

Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!

About

Chicken Salad Chick

Easily order takeout, delivery, or catering from your favorite chicken salad spot. Earn loyalty points with every purchase to redeem for delicious rewards and exclusive merchandise. Discover new locations and learn more about the brand's story.

Highlights
  • Order takeout, delivery, and catering
  • Earn loyalty points on purchases
  • Redeem points for rewards
  • Find nearest locations
  • Scan receipts for points
  • View nutrition information
Features
Currently charting
Read full description

Welcome to the new Chicken Salad Chick app experience! Order Takeout, Delivery, or Catering. Earn Loyalty Points & Redeem them for Chicken Salad Chick Rewards. Additional features: Order: Find your Nearest Location & Order Takeout, Delivery, or Catering in just a few clicks! Scan: Scan your receipt to Or show your “Loyalty Profile” at the register when you order, and you will earn 1 point for every $1 you spend at the Chick. Rewards: Redeem points for Chick rewards, like $5 off your check, free cookie, scoop, or Chick swag. Explore: Get to know the Chick story. View Nutrition Information. Tell us About Your Visit!

Screenshots

Zaxbys4 screens
Chicken Salad Chick4 screens

Verdict

The call

The clearest difference is monetization model: Chicken Salad Chick at free against Zaxbys's free with in-app purchases. Chicken Salad Chick also leads on review sentiment (41% vs 29%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Chicken Salad Chick holds the better App Store score, 4.9 against 4.7. Both are backed by a comparable volume of ratings — 113K and 91K respectively. Written reviews point the same way: 29% of Zaxbys's written reviews are positive against 41% of Chicken Salad Chick's.

UpkeepUpdate frequency

Zaxbys ships an update monthly, Chicken Salad Chick fortnightly. Both last shipped on November 4, 2026.

Scorecard2 real differences · 9 level
Zaxbys versus Chicken Salad Chick: the parameters behind the verdict, then further details
ParameterZaxbysChicken Salad Chick
PriceFreeFree
Rating4.7 (113K ratings)4.9 (91K ratings) — better
Positive reviews29.1% of reviews40.7% of reviews — better
Number of ratings113K — better91K
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#67 — better#94
DevicesiPhoneiPhone
Requires iOS16.616.6
Further details — not scored
Size101 MB96 MB
Age rating4+4+
DeveloperZaxby's Franchising, LLCSimply Southern restaurant Group, LLC

Customer experience

Zaxbys

All ratings112,545 ratings
Positive92.8%
Neutral2.4%
Negative4.8%
Written reviews633 reviews
Positive29.1%
Neutral8.2%
Negative62.7%

Chicken Salad Chick

All ratings89,178 ratings
Positive97.2%
Neutral0.8%
Negative2.0%
Written reviews572 reviews
Positive40.7%
Neutral7.7%
Negative51.6%

User reviews

Zaxbys

From 113K App Store ratings

What we love

  • 👍 Easy to use app
  • 🚀 Convenient for ordering ahead
  • 💡 Rewards program with offers
  • 👍 Friendly and helpful staff

Room to improve

  • 🐛 App crashes and glitches
  • 🐛 Login and account issues
  • 🐛 Ordering process can be confusing
  • 🐛 Unreliable order processing and pickup
  • 🐛 Limited customization options

Chicken Salad Chick

From 91K App Store ratings

What we love

  • 🤍🤍 Delicious food
  • 🥤 Great meal for a great price
  • 🤗 Friendly and helpful staff
  • 🏪 Convenient locations
  • 💯 Consistently good experience

Room to improve

  • 🔑 Impossible to sign in or create account
  • 💸 Points did not transfer from old account
  • 🤖 New app is buggy and unusable
  • 🚫 Unable to scan receipts or redeem rewards
  • 🤯 Confusing and unintuitive navigation

Bugs and requests

Zaxbys

Reported bugs

4 issues
  • App freezes during checkout
  • Unable to cancel or modify orders
  • Rewards not properly applied
  • Incorrect order fulfillment

Requested features

4 requests
  • Allow no-sauce option for sandwiches
  • Improve order tracking and status updates
  • Add curbside pickup option
  • Enhance rewards program and points system

Chicken Salad Chick

Reported bugs

5 issues
  • Login issues and password reset problems
  • Receipt scanning not working as expected
  • Orders disappearing when navigating away
  • Inconsistent behavior across app updates
  • Inability to add payment methods or redeem rewards

Requested features

5 requests
  • Map feature to view nearby locations
  • Ability to delete multiple emails at once
  • Better integration with Apple Pay and other mobile wallets
  • More detailed menu item descriptions
  • Streamlined online ordering process

In-app purchases

None

Zaxbys

No in-app purchases

None

Chicken Salad Chick

No in-app purchases

Questions

Is Zaxbys free?
Zaxbys is free to download, with no in-app purchases.
Is Chicken Salad Chick free?
Chicken Salad Chick is free to download, with no in-app purchases.
Which has better reviews, Zaxbys or Chicken Salad Chick?
Chicken Salad Chick is rated higher. Zaxbys averages 4.7 out of 5 from 113K ratings, while Chicken Salad Chick averages 4.9 from 91K ratings.
Do Zaxbys or Chicken Salad Chick have ads?
Neither Zaxbys nor Chicken Salad Chick shows ads.
Which is updated more often, Zaxbys or Chicken Salad Chick?
Zaxbys ships an update monthly, and Chicken Salad Chick fortnightly. Most recently, Zaxbys was updated on November 4, 2026 and Chicken Salad Chick on November 4, 2026.
Which is more popular, Zaxbys or Chicken Salad Chick?
Zaxbys currently peaks at #67 in the App Store charts, and Chicken Salad Chick at #94. Chart position reflects recent download velocity rather than total install base.

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