JetBlue vs Tripmasters
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
JetBlue
Book, manage, and check in for your flights with ease. Access boarding passes, update itineraries, and get real-time flight information. Connect with customer service and explore inflight options.
- Book flights
- Manage trips
- Access boarding passes
- Real-time flight status
- Live chat support
- Inflight entertainment options
- TrueBlue points tracking
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Book fares, track flights in real time, and check in on the go. Manage every part of your trip—from planning to landing—without the guesswork. Day of travel, made easy Get key trip details at a glance, including your boarding pass, gate updates, and real-time flight status. Manage your trips Update your seat, add extras, or make changes to your itinerary in just a few taps. Track your bags, stress-free Always know where your bags are, from check-in to carousel. My Trips, all in one place Add upcoming and past itineraries to stay organized and informed. Chat with us Get answers fast and connect with a JetBlue crewmember through live chat. Fast, paperless boarding Check in and head to your gate with a mobile boarding pass—no printing required. Inflight experience Browse snacks, drinks, and inflight entertainment options before you fly. Book with confidence Search and book flights quickly, with everything you need to plan your next getaway. More ways to travel Book hotels, vacation rentals, car rentals, and airport transportation—all from the app. My TrueBlue Sign in to track your TrueBlue points, view your Travel Bank balance (if applicable), request points for past trips, and easily manage personalized experiences. Live Activities & more See real-time flight updates, boarding alerts, and trip info on your lock screen. Access flight trackers, airport maps, and more helpful tools along the way. Download the JetBlue app and travel smarter—from takeoff to touchdown.
Tripmasters
Access all your travel plans and destination guides offline. Stay updated with synchronized information and contact customer support when online. Create a travel journal and share your experiences.
- Offline itinerary access
- Destination travel guides
- Synchronized updates
- 24/7 customer support contact
- Travel journal creation
- Social media sharing
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Tripmasters’ Global App enhances your travel experience with easy access to all of your itinerary details, and a comprehensive travel guide for each destination you plan to visit. Although the application is fully functional without an internet connection, it will also synchronize important updates, and enable contact with customer service professionals, whenever an online connection is available. An invaluable mobile solution with features developed specifically for independent travelers, from the world’s most trusted name in customizable multi-destination itineraries. Access: 5-7 days prior to departure you will receive an email with login credentials that correspond to your specific itinerary. Once logged-in, you will have access to review all of your travel details, and guides for each destination you will be visiting. Your personalized app can be downloaded for use on up to 4 different iPhone devices. Please note: Voucher and itinerary details will be updated until date of departure only. After departure, modification notices (if any) will be made by email. Features Include: OFFLINE ACCESS: Your confirmed vacation details are always accessible for review, even without an internet connection, but please remember to check email for any modifications made after departure. SYNCHRONIZATION and CONTACT: When connected to the internet will also synchronize notifications, and allow instant contact with customer service 24/7. COMPLETE ITINERARY DETAILS: Organizes all of your schedules, vouchers and trip details for flights, accommodations, transfers, tours and activities. TRAVEL GUIDES: Essential information for each city you visit, including popular attractions, museums, restaurants, bars, and stores, with photos, descriptions, hours of operation, and feedback from other visitors. MAPS & DIRECTIONS: Maps and navigation details, with live images for points of interest, with or without internet access. TRAVEL JOURNAL and SOCIAL MEDIA POSTING: Create your own digital journal with photos, videos, and comments about your journey, then share on social media with family and friend’s, or post directly on our Facebook page. Tripmasters, Multi-destination Itineraries for Independent Travelers.
Screenshots
Verdict
JetBlue and Tripmasters both sit at 4.9 stars, but that hides the real split: 97% of Tripmasters's written reviews are positive against 20% of JetBlue's. Tripmasters also leads on ads (none vs shown). JetBlue's advantage is ratings volume (1.5M vs 3.2K) and update cadence (fortnightly vs every 2 months). On price, rating, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for JetBlue against 4.9 for Tripmasters. That said, the two scores are not equally well evidenced: JetBlue has 1.5M ratings behind it against 3.2K, so its average is the more settled of the two. Written reviews are what separate them: 20% of JetBlue's written reviews are positive against 97% of Tripmasters's.
JetBlue ships an update fortnightly, Tripmasters every 2 months. The most recent releases landed on September 27, 2026 and September 26, 2026 respectively.
| Parameter | JetBlue | Tripmasters |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.5M ratings) — better | 4.9 (3.2K ratings) |
| Positive reviews | 19.9% of reviews | 97.0% of reviews — better |
| Number of ratings | 1.5M — better | 3.2K |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #43 — better | — |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 17.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 161 MB | 54 MB |
| Age rating | 4+ | 12+ |
| Developer | JetBlue Airways | Tripmasters Inc |
Customer experience
JetBlue
Tripmasters
User reviews
JetBlue
From 1.5M App Store ratingsWhat we love
- 🚀 Great up to the minute information
- 🚀 Seamless check-in and boarding
- 👍 Friendly and helpful staff
- 👍 Comfortable flights
- 👍 Reliable service
Room to improve
- 🐛 Buggy and unreliable app
- 🐛 Difficult to manage reservations
- 🐛 Poor customer service
- 🐛 Frequent flight delays and cancellations
- 🐛 Inconsistent policies around pets
Tripmasters
From 3.2K App Store ratingsWhat we love
- 🤩 Great and easy website
- 👍 No more searching emails
- 🙂 Great
- 🤩 Packed with fun and amazing value
- 👍 Be your own travel agent
Room to improve
- 😔 Everything else is great EXCEPT the app 😔
Bugs and requests
JetBlue
Reported bugs
4 issues- App crashes and freezes
- Inability to check-in or access boarding passes
- Incorrect flight information displayed
- Payment and booking issues
Requested features
4 requests- Ability to easily change seats and reservations
- Better in-app notifications and updates
- Improved user interface and navigation
- Integration with other travel apps and services
Tripmasters
Reported bugs
1 issue- The app keeps timing out
Requested features
1 request- Please bring back split payments!!
In-app purchases
JetBlue
No in-app purchases
Tripmasters
No in-app purchases









