Comparison

MyLink My Zone vs K11 HK

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyLink My Zone

This app provides a comprehensive suite of smart life services for Hong Kong residents, including communication management, lifestyle benefits, and interactive features. Users can manage their mobile services, access exclusive deals, and engage in gamified experiences to earn rewards.

Highlights
  • Communication service management
  • Pet interaction and rewards
  • AR notifications for SIM and billing
  • Cross-border transport and retail mall
  • Vouchers for local and mainland China
  • Gamified carbon reduction and plant growth
  • Step counting and reward points
Features
Read full description

MyLink My Zone MyLink is a one-stop and all-round smart life APP released by China Mobile Hong Kong, dedicated to providing intelligent and convenient life services for residents in Hong Kong. It enables CMHK customers to easily handle communication services anytime and anywhere, and provides a wealth of practical and useful life benefits and services for all MyLink users in Hong Kong and the mainland, striving to be the "intelligent life assistant" for Hong Kong residents. ● MyPet: Choose your own pet now and start the journey with it. Interact with your pet daily to level up and earn MyLink points! ● Ar Link Notification: You can not only visually view their prepaid SIM card and billing information, but also view mall orders, transportation orders, data usage and other communication notifications. ● Mall: Provide cross-border bus routes for the opening of the Shenzhen-Zhongshan Link. TurboJet Hong Kong-Macau Ticket Services Online. Endless Coupons and Discounts on Top Brands, Flash Deals at Rock-Bottom Prices, More Precise Product and Service Search, Plus Coupon Center and Uninterrupted Cross-Border Logistics Services. ● Vouchers market: You can order local rights and interests in Hong Kong, such as coffee coupons, Ocean Park discounts, etc., and can also easily order rich mainland rights and interests, such as tea, bus, massage, etc., to meet users' diverse needs for living in the two places. ● MyGarden’s colorful gameplay:Daily task can earn you carbon reduction exp to help your plants grow faster; Complete plant upgrades to earn MyLink points; The Carbon Reduction Mall offers prop packs for exchange, to decorate your very own garden. Whether it's carbon reduction tasks, or plant upgrades, MyGarden has prepared an array of exciting activities waiting for you to experience. ● WeWalk: Optimized the step counting authorization and binding process. Complete daily tasks to earn EXP, unlock growth Exp, and earn reward points. Subject to the relevant terms and conditions

About

K11 HK

Discover Hong Kong's cultural-retail, hospitality, and entertainment hub with this digital guide. Manage your membership, explore exclusive offers, and shop curated products. Enjoy art tours, workshops, and dining options.

Highlights
  • KLUB 11 Membership management
  • Curated lifestyle magazine
  • Taste & Shopping directories
  • Remote ticketing & food ordering
  • Exclusive promotions
  • K11 ESHOP
  • MUSE TOUR art exploration
  • Art & Culture workshops
Features
Read full description

透過K11 集團精心策劃的數碼指南,你可探索集文化零售、酒店、商務與娛樂於一身的最新資訊。  下載「K11 HK」流動應用程式,發掘KLUB 11 會員尊享禮遇,展開一場想像之旅! KLUB 11 會員 管理KLUB 11 會員帳戶,登記及查閱KLUB 積分,轉換成K Dollar 於K11 集團旗下商戶當現金使用。 生活雜誌 緊貼生活雜誌最新內容發布,從專題文章到限時動態,獲取K11 集團所有時裝、藝術、文化及美食的實況資訊,探 索藝術與文化世界。 美饌及店舖指南 透過美饌及店舖指南,於領先業界的文化及零售地標內,發掘超過450家美食及文化零售商戶。 外賣點餐及遙距取票 使用餐飲商戶外賣點餐及遙距取票服務。 推廣優惠 發掘K11 集團旗下品牌最新消費及獨家推廣詳情。 K11 ESHOP 可憑KLUB 積分選購K11 ESHOP 悉心挑選的一系列期間限定商品及藝術精品,消費滿HK$500 即享免運費。 繆斯導賞 預覽K11 Kollections 定期更新的博物館級藝術作品,另可預約參加每天定時舉行的繆斯導賞團。 藝術文化工作坊 報名參加K11 Kulture Academy 一系列藝術及文化課程與工作坊,體驗身心調息以及工藝樂趣。

Screenshots

MyLink My Zone4 screens
K11 HK4 screens

Verdict

The call

The clearest difference is rating: MyLink My Zone at 4.4 against K11 HK's 1.0. MyLink My Zone also leads on ratings volume (343 vs 6) and iOS requirement (13.0 vs 15.0). K11 HK's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyLink My Zone holds the better App Store score, 4.4 against 1.0. That said, the two scores are not equally well evidenced: MyLink My Zone has 343 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 26% of MyLink My Zone's written reviews are positive against 19% of K11 HK's.

UpkeepUpdate frequency

MyLink My Zone ships an update every 3 weeks, K11 HK monthly. The most recent releases landed on November 10, 2026 and November 1, 2026 respectively.

Scorecard5 real differences · 5 level
MyLink My Zone versus K11 HK: the parameters behind the verdict, then further details
ParameterMyLink My ZoneK11 HK
PriceFreeFree
Rating4.4 (343 ratings) — better1.0 (6 ratings)
Positive reviews26.2% of reviews — better18.5% of reviews
Number of ratings343 — better6
Update frequencyEvery 3 weeks — betterMonthly
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size316 MB175 MB
Age rating4+4+
DeveloperChina Mobile Hong Kong Company LimitedK11 Concepts Limited

Customer experience

MyLink My Zone

All ratings337 ratings
Positive85.2%
Neutral3.0%
Negative11.9%
Written reviews42 reviews
Positive26.2%
Neutral7.1%
Negative66.7%

K11 HK

All ratings6 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews54 reviews
Positive18.5%
Neutral1.9%
Negative79.6%

Bugs and requests

MyLink My Zone

Reported bugs

16 issues
  • App redirects to a white screen after clicking top-up
  • App crashes on load
  • App is very buggy lately
  • App cannot be opened, crashes with iOS 10
  • App does not work on iOS 9
Show 11 more
  • Verification emails have no content
  • Payment transactions keep being rejected
  • Mobile number is sometimes randomly rejected
  • Cannot sign up to MyLink
  • Cannot pay phone bill
  • Most functions are constantly under system maintenance
  • App crashes after splash screen with white screen
  • Asked to update to new version but none available
  • Login issues with old email method
  • Verification code not sent
  • Registration requires SMS, button not clickable

Requested features

14 requests
  • Simplify the app and remove useless features
  • Display 'talk time in minutes' for pay-as-you-go customers
  • Fix the app to include minutes for pay-as-you-go customers
  • Include official name 'China Mobile HK' in app name
  • Add roaming settings management
Show 9 more
  • Focus on account status and plan information
  • Allow login via email for old accounts
  • Improve SMS verification for registration
  • Allow recharge with any amount, not set amounts
  • Improve customer service response time
  • Make the app smaller, lighter, faster, and cleaner
  • Add dark mode
  • Improve payment system usability
  • Remove excessive one-time passwords and login alerts

K11 HK

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyLink My Zone

No in-app purchases

None

K11 HK

No in-app purchases

Questions

Is MyLink My Zone free?
MyLink My Zone is free to download, with no in-app purchases.
Is K11 HK free?
K11 HK is free to download, with no in-app purchases.
Which has better reviews, MyLink My Zone or K11 HK?
MyLink My Zone is rated higher. MyLink My Zone averages 4.4 out of 5 from 343 ratings, while K11 HK averages 1.0 from 6 ratings.
Do MyLink My Zone or K11 HK have ads?
MyLink My Zone shows ads; K11 HK does not.
Which is updated more often, MyLink My Zone or K11 HK?
MyLink My Zone ships an update every 3 weeks, and K11 HK monthly. Most recently, MyLink My Zone was updated on November 10, 2026 and K11 HK on November 1, 2026.

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