BeyondTrust Support vs RepScrubs

You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console. Feature Overview: • Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information. • Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue. • Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device. • Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue. Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.

Touchless. Intelligent. Efficient. RepScrubs® is efficient and consistent, helping you get to your case quickly. We also ensure you are compliant with hospital protocols for seamless entrance to the secure areas you need to access. Our scrubs are designed to protect you as you provide valuable assistance to healthcare providers TOUCHLESS DISPENSING By simply downloading the mobile app, logging in and scanning the QR code on the ScrubPort, vendors can now automate their dispensing process and eliminate the use of Member IDs and PIN numbers. Simple, one touch vends! SIMPLIFIED VENDOR REGISTRATION Quick and easy for vendors to sign up and get started. OFFLINE DISPENSING CAPABILITIES In the event of an Internet outage, operations continue to run smoothly, and vendors still can have access to Scrubs. USER-FRIENDLY ACCOUNT MANAGEMENT Quickly access your RepScrubs® account to pull necessary information and easily make modifications like address changes, loading account funds, and more. REMOTE VENDOR SUPPORT You can easily reach our customer service team via chat if you need additional assistance. Customer Service Hours: Monday - Friday, 6:30 a.m. – 6:00 p.m. EST Download the RepScrubs® Mobile App today and access your scrubs quicker! Don’t have a RepScrubs® account? Sign-up now! https://portal.repscrubs.com/Registrants/Registration To learn more about our services, please visit Repscrubs.com: https://repscrubs.com Connect with us today on LinkedIn: https://www.linkedin.com/company/repscrubs-com