Creativeworld Navigator vs Shopify Inbox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Creativeworld Navigator
This app serves as an official guide for exhibition visitors, providing exhibitor and event information, fairground maps, and networking tools. It allows users to save favorites, add notes, and scan QR codes for contact information, even offline.
- Exhibitor search and filtering
- Interactive fairground floor plan
- Event schedules and personal watchlist
- Networking with attendees
- QR code scanner for contacts
- Offline access to information
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The Navigator-App is the official guide for visitors of Messe Frankfurt’s Creativeworld exhibition. It contains all the official information of the organizer, even without an internet connection you will find information in the exhibitor search, events and fairground. The app offers the following features (Please note that some features might be deactivated temporarily): Exhibitors: search for companies and products, filter and sort functions available, also find contact persons ad exhibitor events. Add Photos and Notes to an exhibitor and share them. Fairground: floor plan with booth details. Find your favourites within the hall plan with the quick finder. Events: everything that’s happening during the show like special exhibits, conventions etc. Add them to your personal calendar or add them to your personal watchlist/favourites. Add Photos and Notes to an event and share them. News: with press releases and social-media-channels Favourites: your favourite companies and events at a glance, synchronize your favourite exhibitors from our online customer centre (requires Messe-Login) Connect!: Get in contact with further fair attendees. Filter for relevant new business partners and contact them directly. Scanner: scan functionality for QR-codes, scan QR-Codes on the visitor badges and import this data in your contacts The app menu allows you to customise your settings regarding the app tracking, find opening times and further information on travelling to Messe Frankfurt, as well as privacy policy and terms of use. The Navigator App is available for Apple-Products (iPhone, iPod touch, iPad) at the App Store as a free App. Please send your feedback to apps@messefrankfurt.com
Shopify Inbox
Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.
- Sell products and discounts via chat
- Automated message responses
- Track shopping cart activity
- Assign chats to staff
- Manage conversations from multiple channels
- Send order updates via email
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About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Screenshots
Verdict
The clearest difference is ads: Shopify Inbox at none against Creativeworld Navigator's shown. Shopify Inbox also leads on ratings volume (13K vs 1) and update cadence (fortnightly vs every 2 months). Creativeworld Navigator's advantage is review sentiment (75% vs 58%) and rating (5.0 vs 4.8). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Creativeworld Navigator holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 75% of Creativeworld Navigator's written reviews are positive against 58% of Shopify Inbox's.
Creativeworld Navigator ships an update every 2 months, Shopify Inbox fortnightly. The most recent releases landed on October 13, 2026 and October 23, 2026 respectively.
| Parameter | Creativeworld Navigator | Shopify Inbox |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.8 (13K ratings) |
| Positive reviews | 75.0% of reviews — better | 58.1% of reviews |
| Number of ratings | 1 | 13K — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 85 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | Messe Frankfurt GmbH | Shopify Inc. |
Customer experience
Creativeworld Navigator
Shopify Inbox
Bugs and requests
Creativeworld Navigator
Not enough reviews yet to summarise bugs or requests.
Shopify Inbox
Reported bugs
3 issues- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts
Requested features
5 requests- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat
In-app purchases
Creativeworld Navigator
No in-app purchases
Shopify Inbox
No in-app purchases
Questions
Is Creativeworld Navigator free?
Is Shopify Inbox free?
Which has better reviews, Creativeworld Navigator or Shopify Inbox?
Do Creativeworld Navigator or Shopify Inbox have ads?
Which is updated more often, Creativeworld Navigator or Shopify Inbox?
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