Comparison

Creativeworld Navigator vs Shopify Inbox

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Creativeworld Navigator

This app serves as an official guide for exhibition visitors, providing exhibitor and event information, fairground maps, and networking tools. It allows users to save favorites, add notes, and scan QR codes for contact information, even offline.

Highlights
  • Exhibitor search and filtering
  • Interactive fairground floor plan
  • Event schedules and personal watchlist
  • Networking with attendees
  • QR code scanner for contacts
  • Offline access to information
Features
Read full description

The Navigator-App is the official guide for visitors of Messe Frankfurt’s Creativeworld exhibition. It contains all the official information of the organizer, even without an internet connection you will find information in the exhibitor search, events and fairground.

 The app offers the following features (Please note that some features might be deactivated temporarily): 
Exhibitors: search for companies and products, filter and sort functions available, also find contact persons ad exhibitor events. Add Photos and Notes to an exhibitor and share them. Fairground: floor plan with booth details. Find your favourites within the hall plan with the quick finder. Events: everything that’s happening during the show like special exhibits, conventions etc. Add them to your personal calendar or add them to your personal watchlist/favourites. Add Photos and Notes to an event and share them. News: with press releases and social-media-channels Favourites: your favourite companies and events at a glance, synchronize your favourite exhibitors from our online customer centre (requires Messe-Login) Connect!: Get in contact with further fair attendees. Filter for relevant new business partners and contact them directly. Scanner: scan functionality for QR-codes, scan QR-Codes on the visitor badges and import this data in your contacts The app menu allows you to customise your settings regarding the app tracking, find opening times and further information on travelling to Messe Frankfurt, as well as privacy policy and terms of use. The Navigator App is available for Apple-Products (iPhone, iPod touch, iPad) at the App Store as a free App.

 Please send your feedback to apps@messefrankfurt.com

About

Shopify Inbox

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

Highlights
  • Sell products and discounts via chat
  • Automated message responses
  • Track shopping cart activity
  • Assign chats to staff
  • Manage conversations from multiple channels
  • Send order updates via email
Features
Read full description

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

Screenshots

Creativeworld Navigator3 screens
Shopify Inbox4 screens

Verdict

The call

The clearest difference is ads: Shopify Inbox at none against Creativeworld Navigator's shown. Shopify Inbox also leads on ratings volume (13K vs 1) and update cadence (fortnightly vs every 2 months). Creativeworld Navigator's advantage is review sentiment (75% vs 58%) and rating (5.0 vs 4.8). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Creativeworld Navigator holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 75% of Creativeworld Navigator's written reviews are positive against 58% of Shopify Inbox's.

UpkeepUpdate frequency

Creativeworld Navigator ships an update every 2 months, Shopify Inbox fortnightly. The most recent releases landed on October 13, 2026 and October 23, 2026 respectively.

Scorecard6 real differences · 4 level
Creativeworld Navigator versus Shopify Inbox: the parameters behind the verdict, then further details
ParameterCreativeworld NavigatorShopify Inbox
PriceFreeFree
Rating5.0 (1 ratings) — better4.8 (13K ratings)
Positive reviews75.0% of reviews — better58.1% of reviews
Number of ratings113K — better
Update frequencyEvery 2 monthsFortnightly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.1 — better
Further details — not scored
Size85 MB41 MB
Age rating4+4+
DeveloperMesse Frankfurt GmbHShopify Inc.

Customer experience

Creativeworld Navigator

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

Shopify Inbox

All ratings13,190 ratings
Positive94.9%
Neutral2.0%
Negative3.1%
Written reviews578 reviews
Positive58.1%
Neutral12.1%
Negative29.8%

Bugs and requests

Creativeworld Navigator

Not enough reviews yet to summarise bugs or requests.

Shopify Inbox

Reported bugs

3 issues
  • Notifications not working properly
  • Persistent 'unread' notifications even after messages are read
  • Inability to switch between multiple store accounts

Requested features

5 requests
  • Ability to set store hours and availability
  • Option to forward chat logs and customer info via email
  • Bulk archive/delete of old chat messages
  • Integration with WhatsApp Business
  • Ability to send and receive images/files in chat

In-app purchases

None

Creativeworld Navigator

No in-app purchases

None

Shopify Inbox

No in-app purchases

Questions

Is Creativeworld Navigator free?
Creativeworld Navigator is free to download, with no in-app purchases.
Is Shopify Inbox free?
Shopify Inbox is free to download, with no in-app purchases.
Which has better reviews, Creativeworld Navigator or Shopify Inbox?
Creativeworld Navigator is rated higher. Creativeworld Navigator averages 5.0 out of 5 from 1 ratings, while Shopify Inbox averages 4.8 from 13K ratings.
Do Creativeworld Navigator or Shopify Inbox have ads?
Creativeworld Navigator shows ads; Shopify Inbox does not.
Which is updated more often, Creativeworld Navigator or Shopify Inbox?
Creativeworld Navigator ships an update every 2 months, and Shopify Inbox fortnightly. Most recently, Creativeworld Navigator was updated on October 13, 2026 and Shopify Inbox on October 23, 2026.

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