Comparison

Sentara MyChart vs HDFR Protocols

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Currently charting
Read full description

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

About

HDFR Protocols

This clinical reference app provides Hampton EMS providers with offline access to all protocols, medications, and administrative policies. It features a dosage calculator, quick reference guides, and a comprehensive search function for immediate access to critical information in the field.

Highlights
  • Offline access to protocols
  • Medication dosage calculator
  • Quick reference strips
  • Full-text search
  • Direct calling of contacts
  • Pinch-to-zoom protocol viewing
Features
Read full description

HDFR Protocols is the official clinical reference app for Hampton Division of Fire and Rescue. Built for providers in the field, it puts every Hampton EMS protocol, medication, procedure, and administrative policy in your pocket. The app works completely offline. No internet connection required, no login, no data collected. FEATURES Protocols All Hampton EMS protocols rendered directly from the official Medical Director approved PDF. Tap any protocol to view it full screen with pinch to zoom. Swipe between pages and tap the star to save favorites. Medications The complete Hampton formulary with a built in dosage calculator. Enter patient weight once and get accurate weight based doses for every medication on the formulary. The calculator knows the clinical context so Epinephrine shows the correct dose for cardiac arrest, anaphylaxis, or vasopressor use automatically. Quick Reference Every protocol includes a Quick Reference strip at the bottom showing the medications and procedures relevant to that call. Tap any medication to open the drug card and calculate the dose without leaving the protocol. Search Search across all protocols, medications, and procedures at once. Contacts Verified phone numbers for medical control, air transport, and regional resources. Tap any number to call directly. Approved by Dr. Chris Baker, OMD. Protocols effective 03/17/2026. This app does not replace the judgment of a qualified medical provider. Always consult your medical director and follow current agency protocols before making clinical decisions.

Screenshots

Sentara MyChart4 screens
HDFR Protocols4 screens

Verdict

The call

The clearest difference is rating: Sentara MyChart at 4.7 against HDFR Protocols's 4.0. Sentara MyChart also leads on ratings volume (16K vs 2) and chart position (#206 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sentara MyChart holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Sentara MyChart has 16K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 23, 2026 and September 5, 2026 respectively.

Scorecard4 real differences · 7 level
Sentara MyChart versus HDFR Protocols: the parameters behind the verdict, then further details
ParameterSentara MyChartHDFR Protocols
PriceFreeFree
Rating4.7 (16K ratings) — better4.0 (2 ratings)
Positive reviews52.7% of reviews
Number of ratings16K — better2
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#206 — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.0 — better26.4
Further details — not scored
Size177 MB48 MB
Age rating17+17+
DeveloperSentara HealthcareCity of Hampton

Customer experience

Sentara MyChart

All ratings14,568 ratings
Positive93.0%
Neutral2.9%
Negative4.2%
Written reviews277 reviews
Positive52.7%
Neutral10.1%
Negative37.2%

HDFR Protocols

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

HDFR Protocols

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Sentara MyChart

No in-app purchases

None

HDFR Protocols

No in-app purchases

Questions

Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Is HDFR Protocols free?
HDFR Protocols is free to download, with no in-app purchases.
Which has better reviews, Sentara MyChart or HDFR Protocols?
Sentara MyChart is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while HDFR Protocols averages 4.0 from 2 ratings.
Do Sentara MyChart or HDFR Protocols have ads?
Neither Sentara MyChart nor HDFR Protocols shows ads.
Which is updated more often, Sentara MyChart or HDFR Protocols?
Sentara MyChart ships an update every 2 months, and HDFR Protocols every 2 months. Most recently, Sentara MyChart was updated on September 23, 2026 and HDFR Protocols on September 5, 2026.

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