Comparison

Sentara MyChart vs RapidRef.

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Currently charting
Read full description

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

About

RapidRef.

This platform is designed for prehospital care providers, offering a centralized system for managing clinical protocols, drug information, and operational procedures. It includes integrated calculators for dosing and scoring, and allows agencies to customize their content and manage user accounts.

Highlights
  • Clinical protocols management
  • Drug formulary and calculators
  • Operational SOPs and hospital directory
  • Customizable resource library
  • Agency administrator web panel
  • Offline content access
Features
Read full description

RapidRef is a field reference platform built for fire and EMS - by providers, for providers. Your agency's protocols, dosing, and operations in one app. • Protocols with dosing built in: ALS, BLS, and pediatric protocols carry their own weight-based doses and scoring tools (GCS, APGAR, Broselow, ETT), so the calculation lives in the protocol, not a separate lookup. • Cardiac arrest support: run a live code with dual timers, epinephrine countdown, shockable and non-shockable branches, pediatric dosing, one-tap logging, and a compression metronome. Export any code as a PDF for debrief and QI. • Formulary, procedures, and checklists: your drug formulary, procedures reference, and standard or branching checklists. • Department operations: SOPs, a hospital directory with ER lines, door codes, and capabilities, an equipment reference, and a configurable resource library. • Fast to find: search across all your content and pin what you reach for most. • Works fully offline: everything syncs in the background and stays available with no signal. • Managed by your agency: admins handle members, roles, groups, stations, and divisions from a web panel, with CSV import, email invites, and push or in-app alerts linked to the right protocol. • Built for both fire and EMS: and always advancing. RapidRef is developed by active providers and improved release after release, with serious new capabilities underway for both sides of the service. This is a platform that keeps growing with the field, not a static reference.

Screenshots

Sentara MyChart4 screens
RapidRef.4 screens

Verdict

The call

The clearest difference is ratings volume: Sentara MyChart at 16K against RapidRef.'s 2. Sentara MyChart also leads on chart position (#190 vs unranked). RapidRef.'s advantage is rating (5.0 vs 4.7) and iOS requirement (15.1 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RapidRef. holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Sentara MyChart has 16K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Sentara MyChart ships an update every 2 months, RapidRef. monthly. The most recent releases landed on October 16, 2026 and September 29, 2026 respectively.

Scorecard4 real differences · 7 level
Sentara MyChart versus RapidRef.: the parameters behind the verdict, then further details
ParameterSentara MyChartRapidRef.
PriceFreeFree
Rating4.7 (16K ratings)5.0 (2 ratings) — better
Positive reviews52.5% of reviews—
Number of ratings16K — better2
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#190 — better—
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size177 MB53 MB
Age rating17+17+
DeveloperSentara HealthcareSteven White

Customer experience

Sentara MyChart

All ratings14,568 ratings
Positive93.0%
Neutral2.9%
Negative4.2%
Written reviews280 reviews
Positive52.5%
Neutral10.7%
Negative36.8%

RapidRef.

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

RapidRef.

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Sentara MyChart

No in-app purchases

None

RapidRef.

No in-app purchases

Questions

Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Is RapidRef. free?
RapidRef. is free to download, with no in-app purchases.
Which has better reviews, Sentara MyChart or RapidRef.?
RapidRef. is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while RapidRef. averages 5.0 from 2 ratings.
Do Sentara MyChart or RapidRef. have ads?
Neither Sentara MyChart nor RapidRef. shows ads.
Which is updated more often, Sentara MyChart or RapidRef.?
Sentara MyChart ships an update every 2 months, and RapidRef. monthly. Most recently, Sentara MyChart was updated on October 16, 2026 and RapidRef. on September 29, 2026.

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