Comparison

XProtect® Mobile vs Commend Symphony Mobile Client

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

XProtect® Mobile

Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.

Highlights
  • View live video
  • Playback recorded video
  • Export recorded video
  • Listen to audio
  • Speak through camera speakers
  • Stream mobile device video
  • Receive push notifications
Features
Read full description

This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app) Additional product highlights: • Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution • Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution Try it out Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already. Getting started In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile. Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.

About

Commend Symphony Mobile Client

This mobile client allows users to make and receive video door calls from single or multitenanted buildings. It functions as a surveillance camera and supports multiple doors and ring groups, offering enhanced security features.

Highlights
  • Video door calls
  • Receive calls on mobile
  • Surveillance camera view
  • Multiple door support
  • Ring group support
  • Enhanced security
Features
Read full description

This Door Call Solution for Single and Multitenanted Buildings is based on Commend’s Symphony Service Platform. Commend Mobile Client enables you to: · Make and receive video door calls · Receive calls on your mobile device wherever you are · Show the door station’s camera as a surveillance cam · Support for multiple doors and ring groups · Integrated solution for both configuration and runtime · Enhanced security features for safe operation Note: Symphony Mobile Client requires either an active account for Commend Symphony Services or must be invited into a specific ring group by an active account to be able to make and receive calls.

Screenshots

XProtect® Mobile4 screens
Commend Symphony Mobile Client4 screens

Verdict

The call

The clearest difference is rating: Commend Symphony Mobile Client at 4.1 against XProtect® Mobile's 2.2. Commend Symphony Mobile Client also leads on iOS requirement (15.6 vs 18.0). XProtect® Mobile's advantage is ratings volume (126 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Commend Symphony Mobile Client holds the better App Store score, 4.1 against 2.2. That said, the two scores are not equally well evidenced: XProtect® Mobile has 126 ratings behind it against 8, so its average is the more settled of the two.

UpkeepUpdate frequency

XProtect® Mobile ships an update every 2 months, Commend Symphony Mobile Client every 5 weeks. The most recent releases landed on September 5, 2026 and September 17, 2026 respectively.

Scorecard3 real differences · 7 level
XProtect® Mobile versus Commend Symphony Mobile Client: the parameters behind the verdict, then further details
ParameterXProtect® MobileCommend Symphony Mobile Client
PriceFreeFree
Rating2.2 (126 ratings)4.1 (8 ratings) — better
Positive reviews24.8% of reviews—
Number of ratings126 — better8
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.6 — better
Further details — not scored
Size38 MB99 MB
Age rating4+4+
DeveloperMILESTONE SYSTEMS A/SCommend International GmbH

Customer experience

XProtect® Mobile

All ratings126 ratings
Positive26.2%
Neutral4.8%
Negative69.0%
Written reviews125 reviews
Positive24.8%
Neutral7.2%
Negative68.0%

Commend Symphony Mobile Client

All ratings8 ratings
Positive75.0%
Neutral0.0%
Negative25.0%

Bugs and requests

XProtect® Mobile

Reported bugs

4 issues
  • Inability to connect to servers
  • Incompatibility with iOS versions
  • Duplicate camera displays
  • Playback issues with self-signed SSL certificates

Requested features

4 requests
  • Add audio support
  • Improve motion event thumbnails
  • Allow disabling of PIP mode
  • Implement Touch ID support

Commend Symphony Mobile Client

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

XProtect® Mobile

No in-app purchases

None

Commend Symphony Mobile Client

No in-app purchases

Questions

Is XProtect® Mobile free?
XProtect® Mobile is free to download, with no in-app purchases.
Is Commend Symphony Mobile Client free?
Commend Symphony Mobile Client is free to download, with no in-app purchases.
Which has better reviews, XProtect® Mobile or Commend Symphony Mobile Client?
Commend Symphony Mobile Client is rated higher. XProtect® Mobile averages 2.2 out of 5 from 126 ratings, while Commend Symphony Mobile Client averages 4.1 from 8 ratings.
Do XProtect® Mobile or Commend Symphony Mobile Client have ads?
Neither XProtect® Mobile nor Commend Symphony Mobile Client shows ads.
Which is updated more often, XProtect® Mobile or Commend Symphony Mobile Client?
XProtect® Mobile ships an update every 2 months, and Commend Symphony Mobile Client every 5 weeks. Most recently, XProtect® Mobile was updated on September 5, 2026 and Commend Symphony Mobile Client on September 17, 2026.

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