Comparison

XProtect® Mobile vs PenPoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

XProtect® Mobile

Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.

Highlights
  • View live video
  • Playback recorded video
  • Export recorded video
  • Listen to audio
  • Speak through camera speakers
  • Stream mobile device video
  • Receive push notifications
Features
Read full description

This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app) Additional product highlights: • Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution • Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution Try it out Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already. Getting started In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile. Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.

About

PenPoint

This app provides secure mobile access to communications surveillance data for law enforcement investigations. It helps users understand target locations by mapping cellular tower sectors and ping services.

Highlights
  • Secure mobile access to surveillance data
  • Mapping of cellular tower sectors
  • Precision location ping services
  • Analysis of target location patterns
  • Support for law enforcement investigations
Features
Read full description

PenPoint works with PenLink’s on-premise software, PLX, to conduct lawful communications surveillance operations in support of law enforcement investigations. PenPoint provides secure mobile access to communications surveillance data collected and stored by a PLX system. Specifically and primarily, PenPoint helps mobile users understand the probable whereabouts and location patterns of targets by mapping cellular tower sectors and precision location ping services offered by several mobile carriers.

Screenshots

XProtect® Mobile4 screens
PenPoint4 screens

Verdict

The call

The clearest difference is review sentiment: PenPoint at 100% against XProtect® Mobile's 25%. PenPoint also leads on rating (5.0 vs 2.2) and iOS requirement (15.0 vs 18.0). XProtect® Mobile's advantage is ratings volume (126 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PenPoint holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: XProtect® Mobile has 126 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 25% of XProtect® Mobile's written reviews are positive against 100% of PenPoint's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
XProtect® Mobile versus PenPoint: the parameters behind the verdict, then further details
ParameterXProtect® MobilePenPoint
PriceFreeFree
Rating2.2 (126 ratings)5.0 (8 ratings) — better
Positive reviews24.6% of reviews100.0% of reviews — better
Number of ratings126 — better8
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.0 — better
Further details — not scored
Size38 MB461 MB
Age rating4+4+
DeveloperMILESTONE SYSTEMS A/SPen-Link, Ltd.

Customer experience

XProtect® Mobile

All ratings126 ratings
Positive26.2%
Neutral4.8%
Negative69.0%
Written reviews126 reviews
Positive24.6%
Neutral7.9%
Negative67.5%

PenPoint

All ratings8 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

XProtect® Mobile

Reported bugs

4 issues
  • Inability to connect to servers
  • Incompatibility with iOS versions
  • Duplicate camera displays
  • Playback issues with self-signed SSL certificates

Requested features

4 requests
  • Add audio support
  • Improve motion event thumbnails
  • Allow disabling of PIP mode
  • Implement Touch ID support

PenPoint

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

XProtect® Mobile

No in-app purchases

None

PenPoint

No in-app purchases

Questions

Is XProtect® Mobile free?
XProtect® Mobile is free to download, with no in-app purchases.
Is PenPoint free?
PenPoint is free to download, with no in-app purchases.
Which has better reviews, XProtect® Mobile or PenPoint?
PenPoint is rated higher. XProtect® Mobile averages 2.2 out of 5 from 126 ratings, while PenPoint averages 5.0 from 8 ratings.
Do XProtect® Mobile or PenPoint have ads?
Neither XProtect® Mobile nor PenPoint shows ads.
Which is updated more often, XProtect® Mobile or PenPoint?
XProtect® Mobile ships an update every 2 months, and PenPoint every 2 months. Most recently, XProtect® Mobile was updated on November 1, 2026 and PenPoint on November 2, 2026.

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