XProtect® Mobile vs 24/7 Software TrackPad
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
XProtect® Mobile
Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.
- View live video
- Playback recorded video
- Export recorded video
- Listen to audio
- Speak through camera speakers
- Stream mobile device video
- Receive push notifications
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This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app) Additional product highlights: • Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution • Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution Try it out Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already. Getting started In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile. Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.
24/7 Software TrackPad
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NOTE: This application is only compatible with the v4 IMS. If you are currently on v3, contact your customer success specialist to discuss your migration options to v4. 24/7 Software's TrackPad app gives you the ultimate tool to report and manage incidents all from the convenience of a tablet This app integrates with the v4 IMS (Incident Management System). Access to the app is restricted. For more information about this application, you can reach us at 888.994.5442 or visit our website www.247Software.com
Screenshots
Verdict
The clearest difference is iOS requirement: 24/7 Software TrackPad at 15.0 against XProtect® Mobile's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | XProtect® Mobile | 24/7 Software TrackPad |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (126 ratings) — better | — |
| Positive reviews | 24.6% of reviews | — |
| Number of ratings | 126 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad — better | iPad |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 38 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | MILESTONE SYSTEMS A/S | 24/7 Software, Inc. |
Bugs and requests
XProtect® Mobile
Reported bugs
4 issues- Inability to connect to servers
- Incompatibility with iOS versions
- Duplicate camera displays
- Playback issues with self-signed SSL certificates
Requested features
4 requests- Add audio support
- Improve motion event thumbnails
- Allow disabling of PIP mode
- Implement Touch ID support
24/7 Software TrackPad
Not enough reviews yet to summarise bugs or requests.
In-app purchases
XProtect® Mobile
No in-app purchases
24/7 Software TrackPad
No in-app purchases
Questions
Is XProtect® Mobile free?
Is 24/7 Software TrackPad free?
Do XProtect® Mobile or 24/7 Software TrackPad have ads?
Which is updated more often, XProtect® Mobile or 24/7 Software TrackPad?
Other comparisons
