My Optus vs My Parcel Locker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Optus
Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.
- Manage services
- View subscriptions
- Shop for deals
- 24/7 messaging support
- Secure payments
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The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience Making it even easier to shop and buy with us * Messaging Access 24/7 support at your fingertips * Payments made easier Make fast, secure and easy payments * Not an Optus customer? You can still download My Optus App to experience the Optus network and shop our latest deals Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy
My Parcel Locker
Never miss a package delivery again. This app provides access to secure parcel lockers at your address. Receive a one-time code via notification, scan it at the kiosk, and retrieve your parcel 24/7.
- Retrieve package deliveries
- Secure parcel locker access
- Receive one-time access codes
- 24/7 parcel collection
- Easy to set up and use
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Never miss a parcel delivery again! This app allows you to retrieve package deliveries from the secure parcel locker at your address. To set up your account simply download app and register. How MPL parcel lockers work: When you receive a delivery, the parcel locker will send you a notification with a one-time access code. Scan access code at the locker kiosk and the door containing your parcel will open. Collect your parcel and shut the locker door. It’s that easy! 24/7 parcel locker access - collect your parcels at a time that suits you! We value your feedback - contact: support@myparcellocker.com
Screenshots
Verdict
The clearest difference is rating: My Optus at 4.5 against My Parcel Locker's 1.0. My Optus also leads on update cadence (every 3 weeks vs every 5 months) and ratings volume (1.1K vs 1). My Parcel Locker's advantage is iOS requirement (11.0 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Optus holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: My Optus has 1.1K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 22% of My Optus's written reviews are positive against 26% of My Parcel Locker's, so the app with the better star average is not the one people write more warmly about.
My Optus ships an update every 3 weeks, My Parcel Locker every 5 months. The most recent releases landed on November 12, 2026 and November 2, 2026 respectively.
| Parameter | My Optus | My Parcel Locker |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.1K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 21.8% of reviews | 25.9% of reviews — better |
| Number of ratings | 1.1K — better | 1 |
| Update frequency | Every 3 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 161 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | Optus Mobile | Smarte Pty Ltd |
Customer experience
My Optus
My Parcel Locker
Bugs and requests
My Optus
Reported bugs
3 issues- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments
Requested features
4 requests- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels
My Parcel Locker
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Optus
No in-app purchases
My Parcel Locker
No in-app purchases
Questions
Is My Optus free?
Is My Parcel Locker free?
Which has better reviews, My Optus or My Parcel Locker?
Do My Optus or My Parcel Locker have ads?
Which is updated more often, My Optus or My Parcel Locker?
Other comparisons
