Comparison

My Optus vs eight Telecom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Optus

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

Highlights
  • Manage services
  • View subscriptions
  • Shop for deals
  • 24/7 messaging support
  • Secure payments
Read full description

The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub 
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience 
Making it even easier to shop and buy with us * Messaging
 Access 24/7 support at your fingertips * Payments made easier 
Make fast, secure and easy payments * Not an Optus customer?
 You can still download My Optus App to experience the Optus network and shop our latest deals  Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy

About

eight Telecom

Manage your mobile plan, track usage, and top up your account with ease. Enjoy the lowest prices and best network coverage, including free roaming on all plans. Stay connected without breaking the bank.

Highlights
  • Manage mobile plan details
  • Track data, voice, and SMS usage
  • Renew plan and top-up with cards
  • Set recurring payments
  • Manage call/SMS blocking
  • Adjust marketing preferences
  • Free international roaming
Features
Read full description

eight Telecom - Telecom Company of the Year Singapore Manage your eight mobile lines and broadband plans effortlessly with eight app: - Real-time usage tracking: Monitor your data, voice, and SMS usage. - Renew your plan or top up: Renew and top-up your plan easily with your debit or credit card directly within the app. You can set recurring payment as well! - Manage multiple lines: Manage your family's eight lines in one account - Manage your preferences: Including blocking of international calls, SMS and your marketing preferences - Purchase new mobile and broadband plans - Manage your broadband service: View your service details and arrange for service calls The best value in a telco: - Lowest Price: Promising lowest price for all, get the service you deserve without compromising your budget. - Best Coverage: 99.9% 4G & 5G network coverage across Singapore, even in basements and MRT tunnels. - FREE Roaming: Remain connected when you travel outside your home network. All included in your plan! - 10Gbps Broadband Plans: full coverage for your home, to stay connected to loved ones! Download to enjoy 8etter connections with our Mobile & Broadband plans today!

Screenshots

My Optus4 screens
eight Telecom4 screens

Verdict

The call

The clearest difference is rating: My Optus at 4.5 against eight Telecom's 1.0. My Optus also leads on ratings volume (1.1K vs 3) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Optus holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: My Optus has 1.1K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 22% of My Optus's written reviews are positive against 10% of eight Telecom's.

UpkeepUpdate frequency

My Optus ships an update every 3 weeks, eight Telecom every 2 months. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 6 level
My Optus versus eight Telecom: the parameters behind the verdict, then further details
ParameterMy Optuseight Telecom
PriceFreeFree
Rating4.5 (1.1K ratings) — better1.0 (3 ratings)
Positive reviews21.8% of reviews — better9.5% of reviews
Number of ratings1.1K — better3
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size161 MB16 MB
Age rating4+4+
DeveloperOptus MobileEight Telecom PTE. LTD.

Customer experience

My Optus

All ratings1,119 ratings
Positive86.9%
Neutral4.8%
Negative8.3%
Written reviews555 reviews
Positive21.8%
Neutral5.2%
Negative73.0%

eight Telecom

All ratings3 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews42 reviews
Positive9.5%
Neutral35.7%
Negative54.8%

Bugs and requests

My Optus

Reported bugs

3 issues
  • Login issues and inability to access account details
  • Inconsistent data tracking and usage reporting
  • Inability to complete basic tasks like bill payments

Requested features

4 requests
  • Add dark mode option
  • Improve app stability and reliability
  • Provide better transparency on data usage and billing
  • Enhance customer service and support channels

eight Telecom

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Optus

No in-app purchases

None

eight Telecom

No in-app purchases

Questions

Is My Optus free?
My Optus is free to download, with no in-app purchases.
Is eight Telecom free?
eight Telecom is free to download, with no in-app purchases.
Which has better reviews, My Optus or eight Telecom?
My Optus is rated higher. My Optus averages 4.5 out of 5 from 1.1K ratings, while eight Telecom averages 1.0 from 3 ratings.
Do My Optus or eight Telecom have ads?
Neither My Optus nor eight Telecom shows ads.
Which is updated more often, My Optus or eight Telecom?
My Optus ships an update every 3 weeks, and eight Telecom every 2 months. Most recently, My Optus was updated on November 5, 2026 and eight Telecom on November 4, 2026.

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