UKG EZCall vs AMSConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UKG EZCall
Access physician and OR nurse schedules directly from your mobile device. This app allows you to view your group's schedule and easily submit requests for schedule changes or swaps.
- On-the-go schedule access
- View group schedules
- Initiate schedule requests
- Initiate schedule switches
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On-the-go access to physician and OR nurse schedules generated in UKG EZCall. Access your group's schedule, and initiate requests and switches.
AMSConnect
This HIPAA-compliant app facilitates secure text messaging for critical workflows. It integrates with messaging devices, offers group messaging, and allows for secure external communication. Features include read receipts, voice notes, and file sharing.
- HIPAA-compliant secure messaging
- Pager integration for redundancy
- Service team messaging
- Critical alert notifications
- Message forwarding
- Availability status updates
- Secure file and voice note sharing
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AMS Connect is a HIPAA compliant mobile application for critical and secure text messaging. Enhancing critical messaging workflows AMS Connect also integrates with American Messaging’s suite of critical messaging devices, providing reliable, secure, and redundant messaging. Key Features: - Send and receive secure text messages in compliance with HIPAA standards. - Pager Integration – Messages arrive on your pager, smartphone or both for redundancy and convenience. - Service Teams – Send a page to a service team or group. Adds backup and redundancy to the traditional “hand-off” or “pass around” pager with easy opt-in and opt-out of on-call pagers at any time. - Silent/Do Not Disturb Override – AMS Connect notifications can override “Silent” and “Do Not Disturb” phone settings when Critical Alerts are “Allowed” by the end-user. - Message Forwarding – Let your colleagues know who is covering you when off-duty and have your messages automatically forwarded to that person. - Availability Status – Set your status to let contacts know if you are available, bust or off duty and view the status of others. - Mobile & Web Accessibility – Access AMS Connect anytime, anywhere with device sync. - Read Receipts – See exactly if, and when your colleagues have read your messages with receipts. - Quick Messages - Quickly send commonly used messages by selecting from a list of pre-populated phrases or create your own. - Voice Notes – Record a voice message and send it securely within a conversation thread. - Photo & File Share – Safely send up to 5 photo and file attachments including PDF, Word, and Excel documents up to 28MB at a time. - Archived Messaging History – Ability to archive single, multiple or all messages (according to your organization’s retention policy). - Searchable Directory – Access a listing of professionals from your organization and message them directly. - Urgent Message – Alert your care team to critical information and events by sending an urgent message with a unique tone. - Critical Group Messaging – Privately and securely message individuals, teams, and other distribution groups. - Secure External Messaging – (enhanced feature) Send a HIPAA secure message or photo to anyone with a mobile phone. Secure external messages are encrypted conversations between an American Messaging user and an external user with a mobile device. No need to sign up and remember usernames and passwords. Just quick, easy secure communication.
Screenshots
Verdict
The clearest difference is rating: UKG EZCall at 4.5 against AMSConnect's 2.2. UKG EZCall also leads on ratings volume (7.2K vs 289) and review sentiment (34% vs 18%). AMSConnect's advantage is update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UKG EZCall holds the better App Store score, 4.5 against 2.2. That said, the two scores are not equally well evidenced: UKG EZCall has 7.2K ratings behind it against 289, so its average is the more settled of the two. Written reviews point the same way: 34% of UKG EZCall's written reviews are positive against 18% of AMSConnect's.
UKG EZCall ships an update every 2 months, AMSConnect monthly. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | UKG EZCall | AMSConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (7.2K ratings) — better | 2.2 (289 ratings) |
| Positive reviews | 34.4% of reviews — better | 17.9% of reviews |
| Number of ratings | 7.2K — better | 289 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.2 — better | 15.6 |
| Further details — not scored | ||
| Size | 25 MB | 70 MB |
| Age rating | 4+ | 4+ |
| Developer | Productive Scheduling Solutions, LLC | American Messaging, LLC |
Customer experience
UKG EZCall
AMSConnect
User reviews
UKG EZCall
From 7.2K App Store ratingsWhat we love
- 🚀 Convenient
- 🚀 Useful
- 🚀 Smooth and simple
- 🚀 Great app once issues were fixed
Room to improve
- 🐛 Buggy and slow
- 🐛 Frequent login issues
- 🐛 Crashes and freezes
- 🐛 Unreliable and glitchy
- 🐛 Unintuitive and not user-friendly
AMSConnect
From 289 App Store ratingsWhat we love
- 🚀 Efficient messaging workflow
- 👍 User-friendly interface
- 🔒 Secure communication
Room to improve
- 🐛 Unreliable notifications
- 🔍 Poor search and archiving features
- 🔊 Lack of volume control for alerts
- 🔒 Security concerns with message access
- ⚠️ Frequent login issues
Bugs and requests
UKG EZCall
Reported bugs
5 issues- Login process takes too long
- Automatic logout issues
- Schedules not updating properly
- Incompatibility with older devices
- Blank screens and failed lookups
Requested features
7 requests- Calendar view for schedules
- Ability to add comments to shifts
- Admin privileges in mobile app
- Monthly calendar view
- Easier navigation and filtering of schedules
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- Dark mode
- Export calendar to other apps
AMSConnect
Reported bugs
4 issues- Inconsistent page delivery
- Unexpected logout and data loss
- Compatibility issues with iOS 16
- Glitches with service team management
Requested features
5 requests- Scheduling and on-call routing
- Apple Watch app integration
- Customizable alert sounds
- Ability to delete messages
- Improved CarPlay support
In-app purchases
UKG EZCall
No in-app purchases
AMSConnect
No in-app purchases
Questions
Is UKG EZCall free?
Is AMSConnect free?
Which has better reviews, UKG EZCall or AMSConnect?
Do UKG EZCall or AMSConnect have ads?
Which is updated more often, UKG EZCall or AMSConnect?
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