UKG EZCall User Reviews

UKG EZCall
UKG EZCall
Productive Scheduling Solutions, LLC

Customer Experience

Positive experience34.5% of reviews
Neutral9.2% of reviews
Negative experience56.3% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Is UKG EZCall Safe?

UKG EZCall appears safe based on user ratings. AppsHunter Safety Score for UKG EZCall is 90/100.

This assessment is based on 6,524 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.9% of ratings point to a safe experience
3.8% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 5,865 App Store ratings for UKG EZCall.

Is UKG EZCall Legit?

UKG EZCall appears to be a legitimate app. AppsHunter Legitimacy Score for UKG EZCall is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

Very difficult to use. Not user friendly

Issues

No iPad version. Doesn’t remove filter by time. Doesn’t display daily schedules that we built.

Most terrible app

Most terrible app ever!!!

Crashing

Filter makes it crash

Logging In

The app keeps logging me out and when I try to log back in it says “error, can connect to the server”, then I have to try logging back in multiple times before it finally works. Very frustrating!

Crashes often

Stops working frequently. Sometimes won’t work when attempting to log in. It’s been unable to work at my site for two months.

Hard to navigate

Hard to navigate
Should have easy option to download year schedule

Staff

The app has a flaw. When I look up staffing on a particular day and filter, I receive the information. If I want to change the filter, the app closes and I have to log in again. This started after the update.

Constant requiring ID and pass , very annoying

Got it for years and I have constant problem to get into my account , exactly when I have to look into my schedule

Unpredictable

It doesn’t work when it’s supposed to.

Not working

CD ant submit

Terrible

This interface is terrible

Can’t get logged on

Works okay on my laptop but not my iPhone. I keep getting this:

Can not deserialize the current JSON object….. ???
Plus a whole lot more but the review won’t let me post the screen shot.

Terrible

This app is terrible, the login process takes forever and Face ID and remember me don’t work. If it was a true emergency my patient is more likely to have died before I was able to finish logging in to page a specialist.

Physician

Was working fine previously. Now there are about 7 or 8 steps to get logged on. Ridiculous.

Highly inconvenient

Says you can use FaceID or Stay Signed In, but have to go through a high maintenance, time intensive process to sign in every time. Ridiculous.

Much worse than Lightning Bolt

Just switched from Lightning Bolt to easy call. This is much less user-friendly. I have to login every time I open the application. Also, there is no monthly calendar view that is labeled with your daily schedule activities.

Automatic log out

Even after the recent update, the app is repeatedly logging me out. It’s a huge process to log in with my SSO since my organization requires two-factor authentication. This is an app to view work schedules. Come on now.

Its fair but needs help

First, there is NO iPad version. If I want to print out a schedule for home the current app isn’t very helpful

It does work. But it needs some help.

It doesn’t remember the prior state since I’m in a couple of schedules - this is important. It always defaults to the schedule by alphabetical.

There are lots of other little glitches and gotchas that are similar to that vein. Not very customizable.
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Used to work well

It keeps logging me off even if I enable it to keep me logged in. We utilize this app multiple times a day and having to keep logging in is atrocious.