BroadSoft MobileLink vs Webex
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BroadSoft MobileLink
This app allows users to make and receive calls using their business identity over their cellular service. Manage calls, access voicemail, and utilize business directory features directly from a personal smartphone.
- Make/receive calls with business identity
- Access business voicemail
- Search corporate directories
- Click-to-dial from contacts
- Manage calling options
- Send/receive business text messages
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BroadSoft MobileLink is a simple non-VoIP client that enables end-users to make and receive calls over their existing cellular service using their business identity. Users can dial and manage calls from their personal smartphones just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more. With MobileLink, users can also search corporate directories, click-to-dial from the contact, and manage calling options, including call through (direct dial without pin codes or two-stage dialing) and call back (invokes a call from the BroadWorks system, avoiding roaming charges.) Operator and system neutral, MobileLink is completely integrated with the BroadWorks® service delivery platform, turning the business user’s personal mobile into an extension of the PBX. MobileLink also integrates with BroadSoft Msg.Now — a fixed-line text messaging solution that allows users to send and receive text messages using their business number. ********************************************* Note: MobileLink will only work in conjunction of a service provided by your service provider. Please contact your service provider for details. *********************************************
Webex
This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.
- Continuous teamwork spaces
- Messaging and file sharing
- HD video meetings
- Screen sharing
- Integrations and bots
- Cross-space search
- End-to-end encryption
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Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users: • Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project. • Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space. • Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce • Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views • Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings • Work Securely: Built for business collaboration with end-to-end encryption Want to do more with Webex? Visit webex.com. IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities. By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html WARNING: This program is protected by copyright law and international treaties. Cisco Systems Inc. 170 West Tasman Drive, San Jose, CA 95134 USA
Screenshots
Verdict
The clearest difference is review sentiment: BroadSoft MobileLink at 100% against Webex's 32%. BroadSoft MobileLink also leads on in-app purchases (none vs 1) and rating (5.0 vs 4.6). Webex's advantage is ratings volume (9.5K vs 1) and update cadence (every 2 weeks vs every 3 months). On price and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Webex sells 1 in-app purchase, starting at $14.49 per month. BroadSoft MobileLink asks for nothing beyond the download.
BroadSoft MobileLink holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Webex has 9.5K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of BroadSoft MobileLink's written reviews are positive against 32% of Webex's.
BroadSoft MobileLink ships an update every 3 months, Webex every 2 weeks. The most recent releases landed on October 13, 2026 and October 20, 2026 respectively.
| Parameter | BroadSoft MobileLink | Webex |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.6 (9.5K ratings) |
| Positive reviews | 100.0% of reviews — better | 31.6% of reviews |
| Number of ratings | 1 | 9.5K — better |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Freemium |
| Best chart rank | — | #20 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple TV, Apple Watch, Vision Pro — better |
| Requires iOS | 8.3 — better | 18.0 |
| Further details — not scored | ||
| Size | 8 MB | 498 MB |
| Age rating | 4+ | 4+ |
| Developer | BroadSoft | Cisco |
Customer experience
BroadSoft MobileLink
Webex
Bugs and requests
BroadSoft MobileLink
Not enough reviews yet to summarise bugs or requests.
Webex
Reported bugs
4 issues- App freezes or crashes after updates
- Login and sign-out issues
- Screen sharing not working
- Incompatibility with newer iOS versions
Requested features
4 requests- Add Apple Watch support
- Improve messaging and notification features
- Provide more customization options
- Consolidate all Webex features into a single app
In-app purchases
BroadSoft MobileLink
No in-app purchases
Webex
- Webex Meet Plan7 Days trial$14.491 Month








