Comparison

BroadSoft MobileLink vs Webex

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BroadSoft MobileLink

This app allows users to make and receive calls using their business identity over their cellular service. Manage calls, access voicemail, and utilize business directory features directly from a personal smartphone.

Highlights
  • Make/receive calls with business identity
  • Access business voicemail
  • Search corporate directories
  • Click-to-dial from contacts
  • Manage calling options
  • Send/receive business text messages
Features
Read full description

BroadSoft MobileLink is a simple non-VoIP client that enables end-users to make and receive calls over their existing cellular service using their business identity. Users can dial and manage calls from their personal smartphones just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more. With MobileLink, users can also search corporate directories, click-to-dial from the contact, and manage calling options, including call through (direct dial without pin codes or two-stage dialing) and call back (invokes a call from the BroadWorks system, avoiding roaming charges.) Operator and system neutral, MobileLink is completely integrated with the BroadWorks® service delivery platform, turning the business user’s personal mobile into an extension of the PBX. MobileLink also integrates with BroadSoft Msg.Now — a fixed-line text messaging solution that allows users to send and receive text messages using their business number. ********************************************* Note: MobileLink will only work in conjunction of a service provided by your service provider. Please contact your service provider for details. *********************************************

About

Webex

This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.

Highlights
  • Continuous teamwork spaces
  • Messaging and file sharing
  • HD video meetings
  • Screen sharing
  • Integrations and bots
  • Cross-space search
  • End-to-end encryption
Features
Currently charting
Read full description

Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users: • Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project. • Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space. • Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce • Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views • Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings • Work Securely: Built for business collaboration with end-to-end encryption Want to do more with Webex? Visit webex.com. IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities. By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html WARNING: This program is protected by copyright law and international treaties. Cisco Systems Inc. 170 West Tasman Drive, San Jose, CA 95134 USA

Screenshots

BroadSoft MobileLink3 screens
Webex4 screens

Verdict

The call

The clearest difference is review sentiment: BroadSoft MobileLink at 100% against Webex's 32%. BroadSoft MobileLink also leads on in-app purchases (none vs 1) and rating (5.0 vs 4.6). Webex's advantage is ratings volume (9.5K vs 1) and update cadence (every 2 weeks vs every 3 months). On price and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Webex sells 1 in-app purchase, starting at $14.49 per month. BroadSoft MobileLink asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

BroadSoft MobileLink holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Webex has 9.5K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of BroadSoft MobileLink's written reviews are positive against 32% of Webex's.

UpkeepUpdate frequency

BroadSoft MobileLink ships an update every 3 months, Webex every 2 weeks. The most recent releases landed on October 13, 2026 and October 20, 2026 respectively.

Scorecard9 real differences · 2 level
BroadSoft MobileLink versus Webex: the parameters behind the verdict, then further details
ParameterBroadSoft MobileLinkWebex
PriceFreeFree
Rating5.0 (1 ratings) — better4.6 (9.5K ratings)
Positive reviews100.0% of reviews — better31.6% of reviews
Number of ratings19.5K — better
Update frequencyEvery 3 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFreemium
Best chart rank—#20 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple TV, Apple Watch, Vision Pro — better
Requires iOS8.3 — better18.0
Further details — not scored
Size8 MB498 MB
Age rating4+4+
DeveloperBroadSoftCisco

Customer experience

BroadSoft MobileLink

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Webex

All ratings9,454 ratings
Positive90.5%
Neutral2.7%
Negative6.8%
Written reviews973 reviews
Positive31.6%
Neutral12.2%
Negative56.2%

Bugs and requests

BroadSoft MobileLink

Not enough reviews yet to summarise bugs or requests.

Webex

Reported bugs

4 issues
  • App freezes or crashes after updates
  • Login and sign-out issues
  • Screen sharing not working
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Add Apple Watch support
  • Improve messaging and notification features
  • Provide more customization options
  • Consolidate all Webex features into a single app

In-app purchases

None

BroadSoft MobileLink

No in-app purchases

1 purchases

Webex

Subscriptions1
  • Webex Meet Plan7 Days trial$14.491 Month

Questions

Is BroadSoft MobileLink free?
BroadSoft MobileLink is free to download, with no in-app purchases.
Is Webex free?
Webex is free to download, with in-app purchases available.
Which has better reviews, BroadSoft MobileLink or Webex?
BroadSoft MobileLink is rated higher. BroadSoft MobileLink averages 5.0 out of 5 from 1 ratings, while Webex averages 4.6 from 9.5K ratings.
Do BroadSoft MobileLink or Webex have ads?
Neither BroadSoft MobileLink nor Webex shows ads.
Which is updated more often, BroadSoft MobileLink or Webex?
BroadSoft MobileLink ships an update every 3 months, and Webex every 2 weeks. Most recently, BroadSoft MobileLink was updated on October 13, 2026 and Webex on October 20, 2026.

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