Comparison

Smartsheet vs Webex

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartsheet

This app provides a dynamic workspace for teams to manage projects, automate workflows, and build solutions using no-code tools. Collaborate, organize tasks, and collect information with ease, all from your mobile device. View work status in real-time and adapt to changing conditions.

Highlights
  • Team collaboration on projects
  • Task and workflow organization
  • Automated workflow implementation
  • Real-time work status viewing
  • Information collection via forms
  • Multiple task visualization options
Features
Currently charting
Read full description

Getting started is easy! Either sign in with your existing Smartsheet account or enter your email to sign up for a free 30-day trial. Join millions of other innovative users and upgrade to a paid account at any time. Use Smartsheet, a dynamic workspace that empowers teams to manage projects, automate workflows, and rapidly build new solutions—using no-code tools they love, and backed by the security IT needs. Smartsheet is trusted by companies of all sizes, across 190 countries — including over 90% of Fortune 100 companies, and over 80% of Fortune 500 companies. Manage projects and tasks, automate workflows, collaborate with your team, and maximize productivity, anytime, anywhere! With Smartsheet you can: COLLABORATE WITH YOUR TEAM • Seamlessly create, share, and collaborate with your team on projects, wherever you are, from your Mac, iPad, or iPhone. • Access your projects, tasks, workflows, and sheets anytime. • Get business collaboration tools on your mobile device. • Review and edit documents and sheets that your team is working on. ORGANIZE PROJECTS & TASKS • Use sheets to oversee tasks and workflows, plan projects, and maximize the productivity of your team. • Add assignees, due dates, followers, checklists, predecessors, and files to your tasks and follow the progress of your projects. • Choose how to visualize tasks switching between grid, card, Gantt, and calendar views with the same data. • Keep everyone on the same page. Attach files from Google Drive, OneDrive, Dropbox, and more. AUTOMATE WORKFLOWS • Implement simple and powerful automated workflows in minutes. • Send automated update and approval requests to streamline work and reduce the need for meetings. • Automate repetitive processes by sending alerts, setting reminders, automatically moving, copying, or locking rows, and assigning work based on sheet changes and preset times. • Use card view to create kanban boards to manage your agile work. WORK IN ONE PLACE • See work alongside key conversations, decisions, and rationale in one place—improve project visibility across your organization. • Share spreadsheets with others to view, edit, or add comments, and collaborate anywhere. COLLECT INFORMATION WITH FORMS • Collect data from the field with forms, capture and upload images, or scan barcodes with your mobile device. • Easily collect and act on error-free, consistent data from internal and external stakeholders. • Quickly create forms that automatically map to the columns in your sheets. • Ask the right people the right questions with conditional logic in forms. • Provide easy access by embedding forms on dashboards and websites, or by sharing a unique link. VIEW WORK STATUS IN REAL TIME • Easily view and manage your dashboards, sheets, and more in real-time from your phone, so you always know the status of work. • Get notifications to your Inbox or through push notifications about the projects, and tasks you’re following. • Rapidly adapt to changing conditions and identify trends with easy-to-use widgets that display live data, charts, and key metrics. • Easily customize Smartsheet to show and share what matters with an easy-to-use drag-and-drop UI in dashboards. WORK SEAMLESSLY WITH YOUR FAVORITE APPS • Smartsheet's out-of-the-box integrations enable real-time synchronization and visibility with many of your favorite apps from Google, Microsoft, Salesforce, and more, so you can easily track tasks, compile data in spreadsheets, and collaborate with your team, all in one place. • Seamlessly connect your enterprise ecosystem of apps like Slack, Jira, DocuSign, Microsoft Teams, Gmail, Box, and more with Smartsheet. BUILD PURPOSE BUILT APPS WITHOUT CODING Smartsheet is the leading platform for dynamic work, built for the enterprise, empowering teams like IT, Marketing, and Operations with a no-code tool for project management, workflow automation, and solution creation.

About

Webex

This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.

Highlights
  • Continuous teamwork spaces
  • Messaging and file sharing
  • HD video meetings
  • Screen sharing
  • Integrations and bots
  • Cross-space search
  • End-to-end encryption
Features
Currently charting
Read full description

Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users: • Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project. • Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space. • Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce • Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views • Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings • Work Securely: Built for business collaboration with end-to-end encryption Want to do more with Webex? Visit webex.com. IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities. By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html WARNING: This program is protected by copyright law and international treaties. Cisco Systems Inc. 170 West Tasman Drive, San Jose, CA 95134 USA

Screenshots

Smartsheet4 screens
Webex4 screens

Verdict

The call

The clearest difference is review sentiment: Smartsheet at 63% against Webex's 36%. Smartsheet also leads on rating (4.8 vs 4.6) and ratings volume (120K vs 9.4K). Webex's advantage is chart position (#24 vs #201) and device support (5 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Smartsheet sells 1 one-off in-app purchase and Webex sells 1 in-app purchase, starting at $14.49 per month. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

Smartsheet holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Smartsheet has 120K ratings behind it against 9.4K, so its average is the more settled of the two. Written reviews point the same way: 63% of Smartsheet's written reviews are positive against 36% of Webex's.

UpkeepUpdate frequency

Smartsheet ships an update weekly, Webex every 2 weeks. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

Scorecard6 real differences · 5 level
Smartsheet versus Webex: the parameters behind the verdict, then further details
ParameterSmartsheetWebex
PriceFreeFree
Rating4.8 (120K ratings) — better4.6 (9.4K ratings)
Positive reviews63.4% of reviews — better35.7% of reviews
Number of ratings120K — better9.4K
Update frequencyWeekly — betterEvery 2 weeks
AdsNoNo
In-app purchasesYesYes
MonetizationFree with in-app purchasesFreemium
Best chart rank#201#24 — better
DevicesiPhone, iPadiPhone, iPad, Apple TV, Apple Watch, Vision Pro — better
Requires iOS18.018.0
Further details — not scored
Size144 MB551 MB
Age rating4+4+
DeveloperSmartsheet Inc.Cisco

Customer experience

Smartsheet

All ratings120,311 ratings
Positive97.5%
Neutral1.7%
Negative0.8%
Written reviews533 reviews
Positive63.4%
Neutral6.9%
Negative29.6%

Webex

All ratings9,443 ratings
Positive90.5%
Neutral2.7%
Negative6.8%
Written reviews555 reviews
Positive35.7%
Neutral11.5%
Negative52.8%

User reviews

Smartsheet

From 120K App Store ratings

What we love

  • 🚀 Powerful project management tool
  • 👍 Intuitive and user-friendly
  • 💡 Versatile and customizable
  • 🚀 Efficient for team collaboration
  • 🚀 Seamless integration with other tools

Room to improve

  • 🐛 Connectivity issues and app stability problems
  • 💰 Expensive pricing model, especially for individual users
  • 📱 Limited functionality in mobile app compared to web version
  • 🔒 Security concerns with user consent permissions
  • 🔍 Lack of advanced filtering and sorting options

Webex

From 9.4K App Store ratings

What we love

  • 🚀 Excellent collaboration tool
  • 🔒 Great security features
  • 👍 Simple and reliable
  • 👍 Seamless integration with other apps
  • 👍 Flexible and customizable

Room to improve

  • 🐛 Crashes and stability issues
  • 🐛 Notifications not working correctly
  • 🐛 Syncing and performance problems
  • 🔋 High battery consumption
  • 👎 Confusing with multiple apps required

Bugs and requests

Smartsheet

Reported bugs

3 issues
  • Login and authentication issues
  • Attachment format changes causing frustration
  • Inconsistent performance across devices and platforms

Requested features

5 requests
  • Offline functionality and ability to work without internet
  • Improved mobile app with feature parity to web version
  • Customizable dashboards and better data visualization
  • Enhanced calendar view and scheduling capabilities
  • Improved navigation and faster scrolling within large sheets

Webex

Reported bugs

4 issues
  • App freezes or crashes after updates
  • Login and sign-out issues
  • Screen sharing not working
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Add Apple Watch support
  • Improve messaging and notification features
  • Provide more customization options
  • Consolidate all Webex features into a single app

In-app purchases

1 purchases

Smartsheet

One-time1
  • Individual plan - 6 months$94.99
1 purchases

Webex

Subscriptions1
  • Webex Meet Plan7 Days trial$14.491 Month

Questions

Is Smartsheet free?
Smartsheet is free to download, with in-app purchases available.
Is Webex free?
Webex is free to download, with in-app purchases available.
Which has better reviews, Smartsheet or Webex?
Smartsheet is rated higher. Smartsheet averages 4.8 out of 5 from 120K ratings, while Webex averages 4.6 from 9.4K ratings.
Do Smartsheet or Webex have ads?
Neither Smartsheet nor Webex shows ads.
Which is updated more often, Smartsheet or Webex?
Smartsheet ships an update weekly, and Webex every 2 weeks. Most recently, Smartsheet was updated on September 25, 2026 and Webex on September 24, 2026.
Which is more popular, Smartsheet or Webex?
Smartsheet currently peaks at #201 in the App Store charts, and Webex at #24. Chart position reflects recent download velocity rather than total install base.

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