mySugr vs Dexcom Follow
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySugr
This app centralizes your diabetes data, including blood glucose, diet, and medication, from connected devices and manual entries. It offers personalized tracking, clear reports, and advanced features like glucose predictions and insulin dose recommendations with its PRO version.
- Personalized Homescreen
- Automatic blood glucose logging
- Clear blood sugar graphs
- Estimated HbA1c
- Real-time glucose values
- Insulin dose recommendations (PRO)
- PDF & Excel reports (PRO)
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Simplifying life with diabetes Download now! The mySugr app stores all your important diabetes data from connected devices, integrations, and manual entries, in one convenient place. APP FEATURES - Personalized Homescreen: Track your diet, medication, carb intake, blood glucose levels, and more in one place. - Easy Connections: Your connected Accu-Chek blood glucose meter automatically logs your blood sugar readings into the app. (The availability of devices may vary by country or region) - More: Reports, clear blood sugar graphs, estimated HbA1c, and secure data backup. mySugr Glucose Insights Now available in selected countries (Lithuania, Kuwait, Qatar) mySugr Glucose Insights is a new device within the mySugr app that activates when you connect an Accu-Chek SmartGuide sensor: - Real-time Glucose Values: View your glucose levels directly on your mobile device (also: Apple Watch). - Prediction Features: Stay ahead of potential glucose excursions with real-time predictions. - Customizable settings and alarms: Meet your personal needs by adjusting the target range, setting alarm values for high and low glucose, and more. For more information on country availability, visit your local Accu-Chek website. PRO FEATURES Take your diabetes therapy to the next level! - mySugr Bolus Calculator: Receive precise insulin dose recommendations (available in select countries with mySugr PRO). - PDF & Excel reports: save or print all your data for you or your doctor. - More: Smart search, blood glucose reminders, challenges and meal photos. INTEGRATIONS - Continuous Glucose Monitoring: Accu-Chek SmartGuide* - Blood Glucose Meters: Accu-Chek® Instant, Accu-Chek® Aviva Connect, Accu-Chek® Performa Connect, Accu-Chek® Guide* - Apple Health® - Steps, activity, blood pressure, CGM data, weight, and more. - Accu-Chek Care Jurisdiction Statement & Hardware Regulatory Clearance: The mySugr application connects with external medical hardware devices (such as blood glucose meters) to display and manage diabetes tracking data. Connected medical hardware devices compatible with this application hold regulatory clearances, market approvals, or certifications in their respective sales jurisdictions. Medical hardware connectivity features within the app are strictly restricted and enabled on a country-by-country basis in compliance with local regulatory authorizations. SUPPORT: Have a problem or praise? support@mysugr.com https://www.mysugr.com/en/app-tc-privacy "To help you get familiar with all the functions of the app, read the User’s Manual carefully. In the app, go to More > User’s Manual. Upgrading to mySugr PRO will charge your store account. Your subscription automatically renews unless canceled at least 24 hours prior to the end of the current period. The cancellation of the current active subscription period is not allowed. Your subscription and auto-renewal options can be managed in your account settings in the store settings after purchase. The mySugr Logbook is used to support the treatment of diabetes, but cannot replace a visit to your doctor/diabetes care team. You still require professional and regular review of your long-term blood sugar values and must continue to independently manage your blood sugar levels.
Dexcom Follow
This app allows you to remotely monitor the glucose levels and trends of loved ones using a compatible continuous glucose monitoring system. Receive customizable alerts for out-of-range glucose levels, providing peace of mind and enabling timely responses.
- Remote glucose monitoring
- View glucose trends
- Customizable glucose alerts
- Push notifications
- Monitor up to 25 sharers
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The new Dexcom Follow App is part of the Dexcom SHARE® system. Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app. Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed. With Dexcom Follow, you can: • Remotely monitor your loved one’s glucose at a glance from your phone or Apple Watch† • Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes • Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range
Screenshots
Verdict
The clearest difference is review sentiment: mySugr at 88% against Dexcom Follow's 6%. mySugr also leads on rating (4.7 vs 1.6) and update cadence (every 2 weeks vs every 3 months). Dexcom Follow's advantage is in-app purchases (none vs 2) and iOS requirement (18.6 vs 26.2). On price, ads, chart position and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. mySugr sells 2 in-app purchases, starting at $4.99 per month. Dexcom Follow asks for nothing beyond the download.
mySugr holds the better App Store score, 4.7 against 1.6. That said, the two scores are not equally well evidenced: mySugr has 34K ratings behind it against 925, so its average is the more settled of the two. Written reviews point the same way: 88% of mySugr's written reviews are positive against 6% of Dexcom Follow's.
mySugr ships an update every 2 weeks, Dexcom Follow every 3 months. Both last shipped on November 7, 2026.
| Parameter | mySugr | Dexcom Follow |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (34K ratings) — better | 1.6 (925 ratings) |
| Positive reviews | 87.5% of reviews — better | 6.1% of reviews |
| Number of ratings | 34K — better | 925 |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Freemium | Free — better |
| Best chart rank | #67 | #61 — better |
| Devices | iPhone, Apple Watch | iPhone, iPad, Apple Watch — better |
| Requires iOS | 26.2 | 18.6 — better |
| Further details — not scored | ||
| Size | 650 MB | 244 MB |
| Age rating | 17+ | 4+ |
| Developer | mySugr GmbH | DexCom, Inc. |
Customer experience
mySugr
Dexcom Follow
User reviews
mySugr
From 34K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient data tracking
- 💡 Helpful features like estimated A1C
- 👍 Integrates with other health apps
- 👍 Motivating and engaging
Room to improve
- 🐛 Connectivity issues with some devices
- 🔍 Limited customization options
- 💰 Paid version required for some key features
- 🙄 Annoying monster animation
- 🔍 Confusing or cluttered interface in some areas
Dexcom Follow
From 925 App Store ratingsWhat we love
- 👍 Improved design
Room to improve
- 🔍 No widget available
- 🔍 No live updates or Apple Watch support
- 🔍 Reduced functionality compared to old app
Bugs and requests
mySugr
Reported bugs
3 issues- Syncing issues with some glucose meters
- Persistent notification bugs
- Crashes or freezes on certain devices
Requested features
5 requests- Add bolus calculator for insulin dosing
- Improve data visualization and reporting
- Allow more customization of tracked data and interface
- Integrate with more devices and apps
- Add support for tracking other health metrics (e.g. blood pressure, weight)
Dexcom Follow
Reported bugs
1 issue- Login issues preventing app usage
Requested features
3 requests- Add widget feature
- Implement live updates and Apple Watch support
- Restore previous app functionality
In-app purchases
mySugr
- mySugr PRO: Monthly$4.991 Month
- mySugr PRO: Yearly$39.991 Year
Dexcom Follow
No in-app purchases
Questions
Is mySugr free?
Is Dexcom Follow free?
Which has better reviews, mySugr or Dexcom Follow?
Do mySugr or Dexcom Follow have ads?
Which is updated more often, mySugr or Dexcom Follow?
Which is more popular, mySugr or Dexcom Follow?
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