Comparison

mySugr vs Dexcom Follow

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mySugr

This app centralizes your diabetes data, including blood glucose, diet, and medication, from connected devices and manual entries. It offers personalized tracking, clear reports, and advanced features like glucose predictions and insulin dose recommendations with its PRO version.

Highlights
  • Personalized Homescreen
  • Automatic blood glucose logging
  • Clear blood sugar graphs
  • Estimated HbA1c
  • Real-time glucose values
  • Insulin dose recommendations (PRO)
  • PDF & Excel reports (PRO)
Features
Read full description

Simplifying life with diabetes Download now! The mySugr app stores all your important diabetes data from connected devices, integrations, and manual entries, in one convenient place. APP FEATURES

 - Personalized Homescreen: Track your diet, medication, carb intake, blood glucose levels, and more in one place. - Easy Connections: Your connected Accu-Chek blood glucose meter automatically logs your blood sugar readings into the app. (The availability of devices may vary by country or region) - More: Reports, clear blood sugar graphs, estimated HbA1c, and secure data backup. mySugr Glucose Insights Now available in selected countries (Lithuania, Kuwait, Qatar) mySugr Glucose Insights is a new device within the mySugr app that activates when you connect an Accu-Chek SmartGuide sensor: - Real-time Glucose Values: View your glucose levels directly on your mobile device (also: Apple Watch). - Prediction Features: Stay ahead of potential glucose excursions with real-time predictions. - Customizable settings and alarms: Meet your personal needs by adjusting the target range, setting alarm values for high and low glucose, and more. For more information on country availability, visit your local Accu-Chek website. PRO FEATURES

 Take your diabetes therapy to the next level! - mySugr Bolus Calculator: Receive precise insulin dose recommendations (available in select countries with mySugr PRO). - PDF & Excel reports: save or print all your data for you or your doctor. - More: Smart search, blood glucose reminders, challenges and meal photos. INTEGRATIONS
 - Continuous Glucose Monitoring: Accu-Chek SmartGuide* - Blood Glucose Meters: Accu-Chek® Instant, Accu-Chek® Aviva Connect, Accu-Chek® Performa Connect, Accu-Chek® Guide* - Apple Health® - Steps, activity, blood pressure, CGM data, weight, and more. - Accu-Chek Care Jurisdiction Statement & Hardware Regulatory Clearance: The mySugr application connects with external medical hardware devices (such as blood glucose meters) to display and manage diabetes tracking data. Connected medical hardware devices compatible with this application hold regulatory clearances, market approvals, or certifications in their respective sales jurisdictions. Medical hardware connectivity features within the app are strictly restricted and enabled on a country-by-country basis in compliance with local regulatory authorizations. SUPPORT: Have a problem or praise? support@mysugr.com

 https://www.mysugr.com/en/app-tc-privacy "To help you get familiar with all the functions of the app, read the User’s Manual carefully. In the app, go to More > User’s Manual.
 Upgrading to mySugr PRO will charge your store account. Your subscription automatically renews unless canceled at least 24 hours prior to the end of the current period. The cancellation of the current active subscription period is not allowed. Your subscription and auto-renewal options can be managed in your account settings in the store settings after purchase. The mySugr Logbook is used to support the treatment of diabetes, but cannot replace a visit to your doctor/diabetes care team. You still require professional and regular review of your long-term blood sugar values and must continue to independently manage your blood sugar levels.

About

Dexcom Follow

This app allows you to remotely monitor the glucose levels and trends of loved ones using a compatible continuous glucose monitoring system. Receive customizable alerts for out-of-range glucose levels, providing peace of mind and enabling timely responses.

Highlights
  • Remote glucose monitoring
  • View glucose trends
  • Customizable glucose alerts
  • Push notifications
  • Monitor up to 25 sharers
Features
Currently charting
Read full description

The new Dexcom Follow App is part of the Dexcom SHARE® system. Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app. Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed. With Dexcom Follow, you can: • Remotely monitor your loved one’s glucose at a glance from your phone or Apple Watch† • Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes • Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range

Screenshots

mySugr4 screens
Dexcom Follow4 screens

Verdict

The call

The clearest difference is review sentiment: mySugr at 88% against Dexcom Follow's 6%. mySugr also leads on rating (4.7 vs 1.6) and update cadence (every 2 weeks vs every 3 months). Dexcom Follow's advantage is in-app purchases (none vs 2) and iOS requirement (18.6 vs 26.2). On price, ads, chart position and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. mySugr sells 2 in-app purchases, starting at $4.99 per month. Dexcom Follow asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

mySugr holds the better App Store score, 4.7 against 1.6. That said, the two scores are not equally well evidenced: mySugr has 34K ratings behind it against 925, so its average is the more settled of the two. Written reviews point the same way: 88% of mySugr's written reviews are positive against 6% of Dexcom Follow's.

UpkeepUpdate frequency

mySugr ships an update every 2 weeks, Dexcom Follow every 3 months. Both last shipped on November 7, 2026.

Scorecard7 real differences · 4 level
mySugr versus Dexcom Follow: the parameters behind the verdict, then further details
ParametermySugrDexcom Follow
PriceFreeFree
Rating4.7 (34K ratings) — better1.6 (925 ratings)
Positive reviews87.5% of reviews — better6.1% of reviews
Number of ratings34K — better925
Update frequencyEvery 2 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFreemiumFree — better
Best chart rank#67#61 — better
DevicesiPhone, Apple WatchiPhone, iPad, Apple Watch — better
Requires iOS26.218.6 — better
Further details — not scored
Size650 MB244 MB
Age rating17+4+
DevelopermySugr GmbHDexCom, Inc.

Customer experience

mySugr

All ratings33,552 ratings
Positive93.1%
Neutral3.1%
Negative3.8%
Written reviews3,728 reviews
Positive87.5%
Neutral4.5%
Negative8.0%

Dexcom Follow

All ratings888 ratings
Positive8.0%
Neutral8.7%
Negative83.3%
Written reviews704 reviews
Positive6.1%
Neutral10.5%
Negative83.4%

User reviews

mySugr

From 34K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient data tracking
  • 💡 Helpful features like estimated A1C
  • 👍 Integrates with other health apps
  • 👍 Motivating and engaging

Room to improve

  • 🐛 Connectivity issues with some devices
  • 🔍 Limited customization options
  • 💰 Paid version required for some key features
  • 🙄 Annoying monster animation
  • 🔍 Confusing or cluttered interface in some areas

Dexcom Follow

From 925 App Store ratings

What we love

  • 👍 Improved design

Room to improve

  • 🔍 No widget available
  • 🔍 No live updates or Apple Watch support
  • 🔍 Reduced functionality compared to old app

Bugs and requests

mySugr

Reported bugs

3 issues
  • Syncing issues with some glucose meters
  • Persistent notification bugs
  • Crashes or freezes on certain devices

Requested features

5 requests
  • Add bolus calculator for insulin dosing
  • Improve data visualization and reporting
  • Allow more customization of tracked data and interface
  • Integrate with more devices and apps
  • Add support for tracking other health metrics (e.g. blood pressure, weight)

Dexcom Follow

Reported bugs

1 issue
  • Login issues preventing app usage

Requested features

3 requests
  • Add widget feature
  • Implement live updates and Apple Watch support
  • Restore previous app functionality

In-app purchases

2 purchases

mySugr

Subscriptions2
  • mySugr PRO: Monthly$4.991 Month
  • mySugr PRO: Yearly$39.991 Year
None

Dexcom Follow

No in-app purchases

Questions

Is mySugr free?
mySugr is free to download, with in-app purchases available.
Is Dexcom Follow free?
Dexcom Follow is free to download, with no in-app purchases.
Which has better reviews, mySugr or Dexcom Follow?
mySugr is rated higher. mySugr averages 4.7 out of 5 from 34K ratings, while Dexcom Follow averages 1.6 from 925 ratings.
Do mySugr or Dexcom Follow have ads?
Neither mySugr nor Dexcom Follow shows ads.
Which is updated more often, mySugr or Dexcom Follow?
mySugr ships an update every 2 weeks, and Dexcom Follow every 3 months. Most recently, mySugr was updated on November 7, 2026 and Dexcom Follow on November 7, 2026.
Which is more popular, mySugr or Dexcom Follow?
mySugr currently peaks at #67 in the App Store charts, and Dexcom Follow at #61. Chart position reflects recent download velocity rather than total install base.

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