Comparison

SettleAssist vs Symbility Mobile Claims

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SettleAssist

This application streamlines the inspection of residential exteriors for hail or wind damage. It provides support for both SettleAssist and ScopeAssist products, simplifying the damage assessment process.

Highlights
  • Exterior home inspection
  • Hail damage assessment
  • Wind damage assessment
  • Supports SettleAssist
  • Supports ScopeAssist
Features
Read full description

The Accurence app simplifies inspecting the exterior of homes and residential buildings for hail or wind damage. The app supports both SettleAssist and ScopeAssist products.

About

Symbility Mobile Claims

This app helps field adjusters and contractors quickly generate on-site estimates for claims. It allows for capturing photos, creating detailed plans, and using live cost data, with real-time synchronization and offline capabilities.

Highlights
  • Rapid loss site estimate generation
  • Capture photographs
  • Create floor, roof, and exterior plans
  • Use live cost details
  • Real-time data synchronization
  • Offline use
Features
Read full description

Symbility Mobile Claims is a mobile field estimating solution enhancing adjuster and third-party contractor productivity. Mobile Claims allows field staff to capture claims information to quickly and easily generate on-site estimates. Symbility Mobile Claims provides: - rapid loss site estimate generation - ability to capture photographs, add journal entries, create complete floor plans, roofs plans & exterior plans, use live cost details and components, and more - real-time data synchronization with Symbility Claims Connect - offline use when no Internet connection is available

Screenshots

SettleAssist4 screens
Symbility Mobile Claims4 screens

Verdict

The call

The clearest difference is rating: SettleAssist at 3.8 against Symbility Mobile Claims's 2.1. SettleAssist also leads on review sentiment (37% vs 8%) and ratings volume (276 vs 16). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SettleAssist holds the better App Store score, 3.8 against 2.1. That said, the two scores are not equally well evidenced: SettleAssist has 276 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 37% of SettleAssist's written reviews are positive against 8% of Symbility Mobile Claims's.

UpkeepUpdate frequency

SettleAssist ships an update every 6 weeks, Symbility Mobile Claims every 3 months. The most recent releases landed on September 9, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
SettleAssist versus Symbility Mobile Claims: the parameters behind the verdict, then further details
ParameterSettleAssistSymbility Mobile Claims
PriceFreeFree
Rating3.8 (276 ratings) — better2.1 (16 ratings)
Positive reviews36.6% of reviews — better7.7% of reviews
Number of ratings276 — better16
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.013.0 — better
Further details — not scored
Size64 MB48 MB
Age rating4+9+
DeveloperAccurenceSymbility Solutions Inc.

Customer experience

SettleAssist

All ratings276 ratings
Positive70.3%
Neutral0.4%
Negative29.3%
Written reviews41 reviews
Positive36.6%
Neutral2.4%
Negative61.0%

Symbility Mobile Claims

All ratings16 ratings
Positive18.8%
Neutral6.3%
Negative75.0%
Written reviews13 reviews
Positive7.7%
Neutral15.4%
Negative76.9%

Bugs and requests

SettleAssist

Reported bugs

18 issues
  • Forgets login repeatedly
  • Errors during setup and use
  • No resend function for failed claims
  • Delays in photo processing
  • App adds pain line items for everything
Show 13 more
  • Jams Xactimate
  • Rearranges photos in report
  • Freezes, locks up
  • Photos get stuck inside the app
  • Voice dictation not working correctly (iOS 13)
  • App does not work when network is unavailable
  • Glitchy performance
  • Estimates are of poor quality
  • Ridiculously slow and inaccurate
  • Very glitchy
  • Creates horribly inaccurate estimates
  • Won't open claims or locks up
  • Photo quality is an F

Requested features

11 requests
  • FaceID/Biometric login
  • "Apply to all elevations" option for guttering
  • Improve password management (allow reuse, no forced resets)
  • Offline functionality
  • Improve photo quality
Show 6 more
  • Add more material variations
  • Improve estimate tree appearance upon upload
  • Add all options for roof coverings
  • Improve voice dictation for photo labeling
  • Advanced login features
  • Update to better suit user needs

Symbility Mobile Claims

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SettleAssist

No in-app purchases

None

Symbility Mobile Claims

No in-app purchases

Questions

Is SettleAssist free?
SettleAssist is free to download, with no in-app purchases.
Is Symbility Mobile Claims free?
Symbility Mobile Claims is free to download, with no in-app purchases.
Which has better reviews, SettleAssist or Symbility Mobile Claims?
SettleAssist is rated higher. SettleAssist averages 3.8 out of 5 from 276 ratings, while Symbility Mobile Claims averages 2.1 from 16 ratings.
Do SettleAssist or Symbility Mobile Claims have ads?
Neither SettleAssist nor Symbility Mobile Claims shows ads.
Which is updated more often, SettleAssist or Symbility Mobile Claims?
SettleAssist ships an update every 6 weeks, and Symbility Mobile Claims every 3 months. Most recently, SettleAssist was updated on September 9, 2026 and Symbility Mobile Claims on September 23, 2026.

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