Nucleus® Support App vs myPhonak Junior

About the Nucleus® Support App Cochlear™ support in the palm of your hands – wherever you are and whenever you need it. Get the help you need with your Cochlear Nucleus® 5 or Nucleus® Freedom™ Sound Processor. The Nucleus Support App is designed to help you with the daily use and care of your Nucleus 5 or Nucleus Freedom Sound Processor. It includes helpful tips and information to make living with your Nucleus® Cochlear Implant as easy and simple as possible. Some of the features inside this application include: * "How-to" instructions for using your sound processor. * Play buttons to watch instructional videos. * Hot links and images to connect you to Cochlear resources. * Daily tips to help you maximize your potential in everyday situations. * Advice on how best to use the telephone and listen to music. * Tips for when you travel, play sports, or engage in physical activities. * Troubleshooting resources. * Information on how to upgrade to newer technology. * Order Here buttons to provide convenient access to the online Cochlear Store. Company information Cochlear is the global leader in implantable hearing solutions. We are a dedicated team of more than 2,000 people who deliver the gift of sound to the hearing impaired in over 100 countries. Our vision is to connect people, young and old, to a world of sound by offering life enhancing hearing solutions. Cochlear’s mission of “Hear now. And always” embodies the company’s commitment to providing its recipients with the best possible hearing performance today and for the rest of their lives. For 30 years, Cochlear has helped over 250,000 people either hear for the first time or reconnect to their families, friends, workplaces and communities. Further information For further information about Cochlear products visit www.CochlearAmericas.com/Support We want to know what you think! If you have any comments about this app, or need email support, contact nucleusapp@cochlear.com Cochlear, the elliptical logo, and Freedom are trademarks of Cochlear Limited. Hear Now. And Always and Nucleus are registered trademarks of Cochlear Limited. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. © Cochlear Limited 2012.

The myPhonak Junior app allows you and your child to be more involved in the hearing journey in a way that fits into the child’s and the family’s needs. Working together with your hearing care professional is essential to determine which features of the app will be most beneficial. The Remote Control function has been specially designed for children aged 6 years and above (with supervision when needed). It gives your child the ability to adjust the settings on their hearing aids to suit their listening preferences in more challenging environments. The myPhonak Junior app has been precisely designed to empower children in an age-appropriate without sacrificing hearing performance. Remote Support* is suitable for families and children of all ages. It gives you the opportunity to stay connected with your hearing care professional remotely. Whether your child is still young and you are the main contact person, or your child is old enough to take on the responsibility for their hearing appointments, Remote Support provides the opportunity to have ‘hearing check ins’ which can be aligned with your busy lifestyle. Remote Support appointments can be combined with clinic appointments to provide minor adjustments to the hearing aids, or simply as a special consultation touch point. * Speak to your hearing healthcare provider to see if this service is offered in your country The myPhonak Junior app empowers your child (age 6 years and above, with supervision when needed) to: - adjust the volume and change program of the hearing aids - personalize and customize hearing programs to suit challenging environments - access status information such as wearing time and battery state of charge (for rechargeable hearing aids) - access quick information, FAQs, tips and tricks Safety features in the app allow parents/guardians to: - tailor the child’s experience according to their level of development and independence through Parental control - configure Auto On when out of charger for rechargeable hearing aids - change Bluetooth bandwidth configuration for phone calls Compatible Hearing Aid models: - Phonak Audéo™ E (EON) Sphere - Phonak Audéo™ E (EON) - Phonak CROS E (EON) - Phonak Audéo™ Infinio - Phonak Sky™ Lumity - Phonak CROS™ Lumity - Phonak Naída™ Lumity - Phonak Audéo™ Lumity R, RT, RL - Phonak CROS™ Paradise - Phonak Sky™ Marvel - Phonak Sky™ Link M - Phonak Naída™ P - Phonak Audéo™ P - Phonak Audéo™ M - Phonak Naída™ M - Phonak Bolero™ M Device compatibility: The myPhonak Junior app is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak Junior can be used on phones with Bluetooth® Low Energy (LE) capability running iOS® 16.0 or newer. To check smartphone compatibility, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility IOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.