MyCincinnati® vs Truxton Mobile Banking
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyCincinnati®
Manage your insurance policies, access documents, and handle payments. Report claims, request roadside assistance, and find helpful resources. Go paperless and connect with payment services.
- Access policy documents
- Manage payments
- Report and view claims
- Request roadside services
- Go paperless
- Find service providers
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MyCincinnati allows Cincinnati Insurance personal lines policyholders who have registered for online services to: • access and share policy documents and agency contact information • enroll drivers in the RideWell℠ • find experienced service providers and loss prevention resources • go paperless • manage payment options, pay your bill and connect with Apple® Wallet or Google Pay™ • report and view claims, including auto glass claims, and find helpful tips on what to do in the event of an accident • request roadside services • sign up for additional services, such as emergency medical transportation and travel security programs • view ID cards
Truxton Mobile Banking
Manage your finances securely on the go. This app allows you to check balances, deposit checks, pay bills, and transfer funds. Commercial clients can also initiate and approve wire and ACH transactions.
- Check account balances
- Deposit checks remotely
- Access Bill Pay
- Transfer funds
- Send secure messages
- Initiate wire transfers
- Manage ACH transactions
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Available to all clients. Truxton Trust Mobile Banking allows you to securely: - Check balances - Deposit checks - View pending transactions - Access Bill Pay services - Review online activity - Create, approve, cancel, or view funds transfers - View transaction history - Send and receive secure messages Additional commercial functionality: - Create and submit wires - Create and view ACH transactions - Approve or cancel ACH or wire transfers that require dual approval HOW TO REGISTER: If you are currently enrolled in online banking services - simply access your accounts using your existing Truxton Trust Online Banking Login ID and password. If you are not currently using Truxton Trust online account services - call us at 615-515-1700 to become registered as a new user. *All data is securely transmitted and encrypted at all times over the network. *Customer information is not stored on the mobile device at any time. Users are required to authenticate to access their information and account numbers are masked. *Transactions that move money require a confirmation code (established in online banking). *Session timeouts will log the user out after a period of inactivity. *Switching to other applications will log user out of their session. QUESTIONS? Please contact our team at 615-515-1700 or email us at accountingops@truxtontrust.com. Although Truxton Trust does not charge fees to download or use Truxton Trust Mobile, your mobile carrier may charge fees for data, text, messages, and other web access services. Check with your carrier for more information.
Screenshots
Verdict
MyCincinnati® and Truxton Mobile Banking both sit at 4.7 stars, but that hides the real split: 94% of Truxton Mobile Banking's written reviews are positive against 23% of MyCincinnati®'s. MyCincinnati®'s advantage is update cadence (monthly vs every 5 months) and ratings volume (4K vs 83). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for MyCincinnati® against 4.7 for Truxton Mobile Banking. That said, the two scores are not equally well evidenced: MyCincinnati® has 4K ratings behind it against 83, so its average is the more settled of the two. Written reviews are what separate them: 23% of MyCincinnati®'s written reviews are positive against 94% of Truxton Mobile Banking's.
MyCincinnati® ships an update monthly, Truxton Mobile Banking every 5 months. The most recent releases landed on November 1, 2026 and October 23, 2026 respectively.
| Parameter | MyCincinnati® | Truxton Mobile Banking |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (4K ratings) | 4.7 (83 ratings) — better |
| Positive reviews | 23.4% of reviews | 94.3% of reviews — better |
| Number of ratings | 4K — better | 83 |
| Update frequency | Monthly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.5 | 14.1 — better |
| Further details — not scored | ||
| Size | 195 MB | 121 MB |
| Age rating | 4+ | 4+ |
| Developer | The Cincinnati Insurance Company | Truxton Trust Company |
Customer experience
MyCincinnati®
Truxton Mobile Banking
Bugs and requests
MyCincinnati®
Reported bugs
5 issues- Login issues
- Crashes after updates
- Inability to access policies and ID cards
- Roadside assistance not working
- Blank screens and error messages
Requested features
5 requests- Add ability to upload photos for claims
- Add Apple Wallet support for ID cards
- Add individual vehicle cost breakdown
- Add landscape mode for iPad
- Add bill pay functionality
Truxton Mobile Banking
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyCincinnati®
No in-app purchases
Truxton Mobile Banking
No in-app purchases
Questions
Is MyCincinnati® free?
Is Truxton Mobile Banking free?
Which has better reviews, MyCincinnati® or Truxton Mobile Banking?
Do MyCincinnati® or Truxton Mobile Banking have ads?
Which is updated more often, MyCincinnati® or Truxton Mobile Banking?
Other comparisons
