Hydro One Mobile vs SafetyLoop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hydro One Mobile
Manage your electricity service and stay informed about power outages. View your bills, account balance, and usage details. Access a real-time outage map with estimated restoration times and affected customer numbers.
- View bills and account balance
- Sign up for paperless billing
- Sign up for SMS notifications
- View usage details
- Real-time power outage map
- Outage restoration estimates
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We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area. NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to: • View their bill and account balance • Sign up for paperless billing • Sign up for SMS notifications • View ‘time of use’ usage details and more! Power Outage Map Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including: • Number of customers affected • Estimated restoration time • Cause of the outage (if known) • Repair crew status The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.
SafetyLoop
This platform streamlines occupational health and safety management for organizations. It consolidates inspections, incident reporting, risk assessment, and lone-worker monitoring into a single mobile and web solution, reducing administrative tasks and enhancing worker safety.
- Inspections and audits
- Risk assessment
- Incident reporting
- Lone worker monitoring
- Corrective actions
- Document control
- Reporting and analytics
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SafetyLoop is a cloud-based occupational health and safety management platform built for organizations that take compliance, accountability, and worker safety seriously. From inspections and audits to incident reporting, risk assessment, and lone-worker monitoring, SafetyLoop consolidates the day-to-day operations of a modern safety program into a single mobile and web platform — eliminating paper, reducing administrative overhead, and providing leadership with the real-time visibility required to make informed decisions. CAPABILITIES Inspections and Audits Conduct site, equipment, and process inspections using configurable templates. Capture photos, signatures, and notes; score findings; and submit results from any location, online or offline. Risk Assessment Identify hazards, evaluate likelihood and severity, and document control measures using a structured risk assessment workflow. Update assessments in real time as site conditions change. Observations and Hazard Reporting Report unsafe acts, near misses, and positive observations in seconds. Attach photographs, voice memos, and GPS coordinates for accurate, defensible records. Solo Worker Monitoring Protect lone and remote workers with scheduled check-ins, automatic escalation, and immediate supervisor notification when a check-in is missed or distress is reported. Corrective Actions Convert findings into tracked actions with assigned owners, due dates, and verification of completion. Close the loop on every issue. Incident Management Document, investigate, and resolve incidents through a guided workflow that supports root cause analysis, witness statements, and regulatory reporting. Training and Competency Maintain records of certifications, qualifications, and competencies. Receive automated reminders before credentials expire. Document Control Distribute standard operating procedures, safety bulletins, and toolbox talks. Track acknowledgement and sign-off across the workforce. Scheduling Automate recurring inspections, equipment checks, and routine tasks using daily, weekly, monthly, or custom intervals. Reporting and Analytics Monitor leading and lagging indicators, compliance rates, and outstanding actions through real-time dashboards and exportable reports. DESIGNED FOR FIELD OPERATIONS Full offline functionality with automatic synchronization Optimized for use on active worksites Role-based access for workers, supervisors, and administrators Multi-language support INDUSTRIES SERVED Construction, oil and gas, mining, manufacturing, utilities, transportation, logistics, facilities management, and other industries where regulatory compliance and worker safety are operational priorities. SECURITY SafetyLoop employs enterprise-grade encryption in transit and at rest, role-based permissions, and a complete audit trail across all records. ACCESS SafetyLoop is intended for use by licensed subscribers. New organizations may request access at safetyloop.com. Existing users should sign in with credentials provided by their administrator. SUPPORT Documentation, training resources, and customer support are available to all subscribers. Contact support@safetyloop.com for assistance.
Screenshots
Verdict
The clearest difference is rating: SafetyLoop at 5.0 against Hydro One Mobile's 3.0. SafetyLoop also leads on update cadence (every 3 weeks vs every 7 months). Hydro One Mobile's advantage is ratings volume (4 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SafetyLoop holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 4 and 1 respectively.
Hydro One Mobile ships an update every 7 months, SafetyLoop every 3 weeks. Both last shipped on October 24, 2026.
| Parameter | Hydro One Mobile | SafetyLoop |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (4 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 11.3% of reviews | — |
| Number of ratings | 4 — better | 1 |
| Update frequency | Every 7 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 20 MB | 118 MB |
| Age rating | 4+ | 4+ |
| Developer | Hydro One Incorporated | MSMeCOR |
Customer experience
Hydro One Mobile
SafetyLoop
Bugs and requests
Hydro One Mobile
Reported bugs
21 issues- Login screen freezes
- In-app messages show 'unsupported browser'
- View bill function stopped working
- Login issues on iPad
- Blank page on login
Show 16 moreShow fewer
- Stuck spinning after login
- App keeps notifying an update is available when none exists
- Fails to get data from Hydro One
- Reporting outages gives an error
- Map shows almost no outages
- Signs out every time you try to go back to the main menu
- Consistently have trouble logging in
- Poor connectivity
- Can never log in anymore, takes forever
- Impossible to log in
- App does not login, fails registration, password change
- Extremely slow when it does work
- Loading account, nothing shows up
- Login is glitchy
- Clicking done to go back logs you out
- Auto logs the user out when clicking 'done' after viewing the current bill in PDF format
Requested features
15 requests- Invest in a proper app focused on usage and billing
- Add outage notifications
- Add a widget for power status
- Add face recognition for logging in
- Add account access and user-friendly displays
Show 10 moreShow fewer
- Add real-time updates
- Add billing support integration
- Add personal usage information
- Add outage alerts/notifications
- Add usage details
- Allow users to remain signed in
- Allow viewing usage & bills without re-entering info
- Add option to print bill
- Add face recognition or thumb print login
- Fix auto-logout when viewing PDF
SafetyLoop
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Hydro One Mobile
No in-app purchases
SafetyLoop
No in-app purchases








