Comparison

Hydro One Mobile vs MacEwen One

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hydro One Mobile

Manage your electricity service and stay informed about power outages. View your bills, account balance, and usage details. Access a real-time outage map with estimated restoration times and affected customer numbers.

Highlights
  • View bills and account balance
  • Sign up for paperless billing
  • Sign up for SMS notifications
  • View usage details
  • Real-time power outage map
  • Outage restoration estimates
Features
Read full description

We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area. NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to: • View their bill and account balance • Sign up for paperless billing • Sign up for SMS notifications • View ‘time of use’ usage details and more! Power Outage Map Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including: • Number of customers affected • Estimated restoration time • Cause of the outage (if known) • Repair crew status The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.

About

MacEwen One

Features
Read full description

Introducing MacEwen “One Portal” – Your all-in-one destination to easily view account details, check invoices, review delivery history, and make fast, secure payments — anytime, anywhere. MacEwen Petroleum Inc. is a Canadian owned and operated fuel and convenience provider that has built and sustained strong customer relationships for more than 40 years. We began in 1976 as a small operation serving customers in rural eastern Ontario. For years, MacEwen supplied Maxville, Ontario and the surrounding region with heating oil and diesel, and reliable service. Now we are recognized as a leading Canadian independent petroleum and convenience store company.

Screenshots

Hydro One Mobile4 screens
MacEwen One4 screens

Verdict

The call

Hydro One Mobile and MacEwen One are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
Hydro One Mobile versus MacEwen One: the parameters behind the verdict, then further details
ParameterHydro One MobileMacEwen One
PriceFreeFree
Rating3.0 (4 ratings) — better—
Positive reviews11.3% of reviews—
Number of ratings4 — better—
Update frequencyEvery 7 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.014.0
Further details — not scored
Size20 MB42 MB
Age rating4+4+
DeveloperHydro One IncorporatedDestwin LLC

Bugs and requests

Hydro One Mobile

Reported bugs

21 issues
  • Login screen freezes
  • In-app messages show 'unsupported browser'
  • View bill function stopped working
  • Login issues on iPad
  • Blank page on login
Show 16 more
  • Stuck spinning after login
  • App keeps notifying an update is available when none exists
  • Fails to get data from Hydro One
  • Reporting outages gives an error
  • Map shows almost no outages
  • Signs out every time you try to go back to the main menu
  • Consistently have trouble logging in
  • Poor connectivity
  • Can never log in anymore, takes forever
  • Impossible to log in
  • App does not login, fails registration, password change
  • Extremely slow when it does work
  • Loading account, nothing shows up
  • Login is glitchy
  • Clicking done to go back logs you out
  • Auto logs the user out when clicking 'done' after viewing the current bill in PDF format

Requested features

15 requests
  • Invest in a proper app focused on usage and billing
  • Add outage notifications
  • Add a widget for power status
  • Add face recognition for logging in
  • Add account access and user-friendly displays
Show 10 more
  • Add real-time updates
  • Add billing support integration
  • Add personal usage information
  • Add outage alerts/notifications
  • Add usage details
  • Allow users to remain signed in
  • Allow viewing usage & bills without re-entering info
  • Add option to print bill
  • Add face recognition or thumb print login
  • Fix auto-logout when viewing PDF

MacEwen One

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Hydro One Mobile

No in-app purchases

None

MacEwen One

No in-app purchases

Questions

Is Hydro One Mobile free?
Hydro One Mobile is free to download, with no in-app purchases.
Is MacEwen One free?
MacEwen One is free to download, with no in-app purchases.
Do Hydro One Mobile or MacEwen One have ads?
Neither Hydro One Mobile nor MacEwen One shows ads.

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