Hydro One Mobile vs NorthCloud

We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area. NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to: • View their bill and account balance • Sign up for paperless billing • Sign up for SMS notifications • View ‘time of use’ usage details and more! Power Outage Map Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including: • Number of customers affected • Estimated restoration time • Cause of the outage (if known) • Repair crew status The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.

A NorthMail account is required to use this app. NorthCloud is a modern and secure cloud storage app that lets you easily sync, access, and share your files across all your devices. Built for privacy and simplicity, NorthCloud keeps your data safe with optional end-to-end encryption. Main features: • Photo and video sync – Automatically back up your memories from your phone to your NorthCloud. • File sharing – Share documents, images, and folders securely with friends, family, or colleagues. • Cross-device access – Access your files anywhere, anytime. • End-to-end encryption – Keep sensitive data private with strong encryption (AES, RSA). • Seamless integration – Works smoothly with iOS for a native user experience. Why NorthCloud? Unlike generic storage services, NorthCloud is operated in Canada with a strong focus on privacy and user control. Your files remain yours, protected with encryption and accessible only by you. Get started today and enjoy a secure, private, and easy-to-use cloud for all your files.