FNB Direct vs Utility Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FNB Direct
Manage your bank accounts, deposit checks, transfer funds, and pay bills conveniently from your mobile device. Access financial education, manage your debit card, and securely chat with support.
- Check account transactions and balances
- Manage FNB Debit Card
- Deposit checks
- Transfer money and pay bills
- Locate branches and ATMs
- Access financial education and products
- Secure chat support
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Redefining Convenience in Banking! FNB Direct, First National Bank’s mobile banking app, makes it easier than ever to bank on the go, right from your mobile device. Quickly check account transactions and balances, manage your FNB Debit Card, deposit checks, transfer money, pay your friends (or the bills), and even locate a convenient FNB branch or ATM. Features: Quick and Easy Enrollment: Don’t have online access? Simply download the FNB Direct Mobile Banking app and enroll from your device. After you establish your User ID and Password within Mobile Banking, you can use the same login information to access Online Banking. eStore®: eStore is an innovative digital banking experience that enables you to shop for and buy financial products and services, and access financial education resources. Open a deposit account, apply for a consumer or small business loan or schedule an appointment to meet with one of our banking experts – just add the product to your shopping cart and checkout. You can access eStore from anywhere – via our website, through our mobile app or in branches throughout our footprint. Direct Deposit Switch: With Direct Deposit Switch, you can easily establish or switch your direct deposit securely within our Online and Mobile Banking services. No need to fill out any paper forms. Simply log in and make the switch. It's simple, safe and takes only minutes. Payment Switch: With Payment Switch, you can quickly and easily update your payment methods at top providers like Verizon, Amazon, Netflix, and more. Credit Center: The Credit Center provides you with access to your latest credit score, gives you an understanding of the key factors that impact your score and may even be able to save you money with special offers. Secure Chat Support: Enjoy the convenience of chatting with a Customer Contact Center agent without having to place a call. Simply tap the blue Chat icon in Mobile Banking to get started. Please note that the Chat feature may not be available at all times. CardGuard™: You have the convenience and peace of mind to manage your FNB Debit Card through Online and Mobile Banking. Control where and how your debit card can be used by enabling or disabling your card, setting spending limits by dollar amount, restricting card usage at certain merchants by category and limiting card usage to specific geographic locations. Online Statements: View or download copies of your Online Statements within Mobile Banking. Send Money with Zelle®: With Zelle® and First National Bank, you can use Mobile Banking to quickly and easily send and receive money. Advanced Biometric Security: Securely and conveniently log in with Touch ID® (iPhone 5s or later) or Face ID® (iPhone X or later). View Check Images & Running Balance: You can view the front and back of checks that have cleared your account in addition to seeing your running account balance. Make Deposits: Deposit your check quickly and easily by using the app to take a picture of the front and back of your check; simply enter your deposit information, center the check and we’ll take the picture for you. Actionable Alerts: Customize alerts and notifications to stay on top of account activity in near real-time. Account Information: View up-to-date information about your FNB accounts, including pending transactions. Transfer Money: Transfer money between your FNB accounts. The FNB Direct app is free to install. Message and data rates from your mobile carrier may apply. System availability and response time are subject to market conditions. For general support call our Customer Contact Center at 1-800-555-5455, Monday through Friday from 8:00 AM – 9:00 PM, or Saturday and Sunday from 8:00 AM – 5:00 PM. Member FDIC. Apple is a registered trademark of Apple, Inc. Zelle and the Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Utility Assistant
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Utility Assistant helps you understand your utility bill by keeping bills, meter readings, weather context, and household events in one place. Track utility providers, enter bill details, record meter readings, and review changes over time. The Today view highlights useful insights, such as bill changes, unusual meter reading patterns, fee changes, and weather-related usage context. Utility Assistant is designed for clarity and trust. It does not require an account, does not sell your data, and keeps your utility history focused on helping you understand what changed and why. Features: - Track utility bills by provider and service - Record meter readings and compare usage over time - Review weather and degree-day context - Add home timeline events that may explain usage changes - See practical insights on recent bill changes - Manage multiple locations - Optional iCloud sync through your Apple account
Screenshots
Verdict
The clearest difference is device support: FNB Direct at 3 against Utility Assistant's 1. FNB Direct also leads on iOS requirement (15.0 vs 18.0). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | FNB Direct | Utility Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (54K ratings) — better | — |
| Positive reviews | 51.7% of reviews | — |
| Number of ratings | 54K — better | — |
| Update frequency | Every 3 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 144 MB | 5 MB |
| Age rating | 4+ | 4+ |
| Developer | First National Bank of Pennsylvania | SMALL TECH STACK LLC |
Bugs and requests
FNB Direct
Reported bugs
4 issues- Login issues, password reset problems
- Deposit failures due to 'amount mismatch'
- Frequent app crashes and freezes
- Compatibility issues with older devices
Requested features
4 requests- Improve transaction notifications to show details
- Allow IRA contributions directly through the app
- Integrate with more third-party apps like Venmo
- Provide clearer information on loan payments due
Utility Assistant
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FNB Direct
No in-app purchases
Utility Assistant
No in-app purchases
Questions
Is FNB Direct free?
Is Utility Assistant free?
Do FNB Direct or Utility Assistant have ads?
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