Comparison

Item Entry Lite vs Shopify Inbox

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Item Entry Lite

This tool allows sellers to directly add inventory to a store's management system. Users can select categories, enter prices, add descriptions, and include photographs for items. It requires specific setup and compatibility with Resaleworld's Liberty software.

Highlights
  • Add inventory items
  • Select item categories
  • Enter pricing
  • Add item descriptions
  • Include photographs
  • Direct store integration
Features
Read full description

The Liberty Item Entry Lite App is tool designed to allow consignors, vendors, or other sellers to add inventory directly into a store's inventory management system. Items are added by selecting a category, entering a price, and a description for inventory. Photographs may be added as well. This app is only compatible with Resaleworld's Liberty software (Liberty 5 or Liberty 4 Consignment) and will only function once a store has set up device-specific access in Liberty's backend. Setup of the app requires a gateway address and a security key which will be generated by and provided by the store. Stores wishing to allow remote access via this app must have either a qualifying Web Service plan or a stand-alone Liberty Mobile Access license.

About

Shopify Inbox

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

Highlights
  • Sell products and discounts via chat
  • Automated message responses
  • Track shopping cart activity
  • Assign chats to staff
  • Manage conversations from multiple channels
  • Send order updates via email
Features
Read full description

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

Screenshots

Item Entry Lite4 screens
Shopify Inbox4 screens

Verdict

The call

The clearest difference is review sentiment: Shopify Inbox at 58% against Item Entry Lite's 0%. Shopify Inbox also leads on update cadence (fortnightly vs every 6 weeks). Item Entry Lite's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Item Entry Lite ships an update every 6 weeks, Shopify Inbox fortnightly. The most recent releases landed on October 29, 2026 and October 31, 2026 respectively.

Scorecard3 real differences · 7 level
Item Entry Lite versus Shopify Inbox: the parameters behind the verdict, then further details
ParameterItem Entry LiteShopify Inbox
PriceFreeFree
Rating—4.8 (13K ratings) — better
Positive reviews0.0% of reviews58.1% of reviews — better
Number of ratings—13K — better
Update frequencyEvery 6 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better15.1
Further details — not scored
Size7 MB41 MB
Age rating4+4+
DeveloperResaleworld.com, Inc.Shopify Inc.

Customer experience

Item Entry Lite

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Shopify Inbox

All ratings13,221 ratings
Positive94.9%
Neutral2.0%
Negative3.1%
Written reviews578 reviews
Positive58.1%
Neutral12.1%
Negative29.8%

Bugs and requests

Item Entry Lite

Not enough reviews yet to summarise bugs or requests.

Shopify Inbox

Reported bugs

3 issues
  • Notifications not working properly
  • Persistent 'unread' notifications even after messages are read
  • Inability to switch between multiple store accounts

Requested features

5 requests
  • Ability to set store hours and availability
  • Option to forward chat logs and customer info via email
  • Bulk archive/delete of old chat messages
  • Integration with WhatsApp Business
  • Ability to send and receive images/files in chat

In-app purchases

None

Item Entry Lite

No in-app purchases

None

Shopify Inbox

No in-app purchases

Questions

Is Item Entry Lite free?
Item Entry Lite is free to download, with no in-app purchases.
Is Shopify Inbox free?
Shopify Inbox is free to download, with no in-app purchases.
Do Item Entry Lite or Shopify Inbox have ads?
Neither Item Entry Lite nor Shopify Inbox shows ads.
Which is updated more often, Item Entry Lite or Shopify Inbox?
Item Entry Lite ships an update every 6 weeks, and Shopify Inbox fortnightly. Most recently, Item Entry Lite was updated on October 29, 2026 and Shopify Inbox on October 31, 2026.

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