W.W. Grainger, Inc. vs WebstaurantStore
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
W.W. Grainger, Inc.
Access industrial supplies and manage inventory on the go. Quickly search for items, check real-time availability at branches, and scan barcodes to add products to your cart. Get expert help and track orders and pending approvals.
- Real-time item availability
- KeepStock inventory management
- Barcode scanning for cart addition
- Branch locator for pickup
- Chat with experts
- Manage pending orders and lists
- Order history tracking
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The Grainger app for iPhone is designed to deliver all that Grainger.com® has to offer no matter where the job takes you. Use the app to quickly narrow down your search, check account pricing, check item availability at a nearby branch, or manage costs with the Grainger KeepStock® inventory management solution. More Real-Time Availability — Get an expected arrival date or find out if your item is available at a nearby branch. KeepStock – Manage, track and control your inventory costs on an agile inventory management system. Barcode Scanning — Scan a product and drop it right into your cart. Find a Branch — Locate your nearest branch for quick pickup. Chat With an Expert — Have questions? Upload a photo and get answers from a specialist on the spot. Pending Orders — Keep track of all the orders waiting for your approval. Lists — Access lists on Grainger.com® for quick reordering. Order History — Check the status of a current order, or go back to previous orders over the last 18 months. It doesn't matter how you ordered. OMS: Simplify your order flows using our Order Management System. Saved for Later: Save away products from your shopping cart if you're not quite ready to buy. Need Help? Contact us at 1-800-472-4643. Grainger, Grainger.com and KeepStock are trademarks of W.W. Grainger, Inc.
WebstaurantStore
This app is the largest online supplier for restaurant professionals and individuals. It offers a vast selection of products with fast shipping, low prices, and excellent customer service for all your food service supply needs.
- Hundreds of thousands of products
- Fast shipping
- Low prices
- 24/7 online ordering
- Excellent customer service
- Mobile ordering
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WebstaurantStore is the largest online restaurant supplier servicing professionals and individual customers worldwide. With hundreds of thousands of products available and millions of orders shipped, we have everything your business needs to function at its best. Our focus is your convenience – order online from your laptop, desktop, or smartphone 24 hours a day, 7 days a week. Our fast shipping, low prices, and outstanding customer service make WebstaurantStore the best choice to meet all your professional and food service supply needs.
Screenshots
Verdict
The clearest difference is monetization model: WebstaurantStore at free against W.W. Grainger, Inc.'s free with in-app purchases. WebstaurantStore also leads on iOS requirement (16.0 vs 18.0). W.W. Grainger, Inc.'s advantage is ratings volume (27K vs 4.9K). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for W.W. Grainger, Inc. against 4.9 for WebstaurantStore. That said, the two scores are not equally well evidenced: W.W. Grainger, Inc. has 27K ratings behind it against 4.9K, so its average is the more settled of the two. Written reviews are what separate them: 62% of W.W. Grainger, Inc.'s written reviews are positive against 70% of WebstaurantStore's.
W.W. Grainger, Inc. ships an update every 10 days, WebstaurantStore fortnightly. Both last shipped on October 30, 2026.
| Parameter | W.W. Grainger, Inc. | WebstaurantStore |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (27K ratings) | 4.9 (4.9K ratings) — better |
| Positive reviews | 62.3% of reviews | 69.6% of reviews — better |
| Number of ratings | 27K — better | 4.9K |
| Update frequency | Every 10 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 94 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | W.W. Grainger, Inc. | WebstaurantStore |
Customer experience
W.W. Grainger, Inc.
WebstaurantStore
User reviews
W.W. Grainger, Inc.
From 27K App Store ratingsWhat we love
- 🚀 Improved search function
- 👍 User-friendly app
- 🚀 Efficient ordering and pickup
- 👍 Helpful and knowledgeable staff
- 🚀 Wide product selection and availability
Room to improve
- 🐛 Buggy app with crashes and login issues
- 🔍 Difficult to find products, poor search
- ⚠️ Inconsistent order tracking and notifications
- 💰 High prices compared to competitors
- 🕰️ Slow performance and navigation
WebstaurantStore
From 4.9K App Store ratingsWhat we love
- 👍 Excellent prices and products
- 👍 Great customer service
- 🚀 Quick delivery
- 🚀 Easy to navigate app
Room to improve
- 🐛 Buggy and glitchy app
- 🐛 Difficult to use website
- 🐛 Shipping issues and delays
- 🐛 Damaged or incorrect items
- 🐛 Difficult to get refunds or returns
Bugs and requests
W.W. Grainger, Inc.
Reported bugs
4 issues- Orders not showing up in order history
- Repeated crashes and login issues
- Inability to select shipping options for pickup orders
- Inconsistent behavior when adding/removing items from cart
Requested features
4 requests- Ability to search order history and personal lists
- Clearer pricing and shipping cost information
- Improved product details and recommendations
- Seamless integration between app and website
WebstaurantStore
Reported bugs
2 issues- Login and account creation problems
- Website issues with password reset
Requested features
3 requests- Allow coupon usage
- Improve account credit functionality
- Add delivery notifications
In-app purchases
W.W. Grainger, Inc.
No in-app purchases
WebstaurantStore
No in-app purchases
Questions
Is W.W. Grainger, Inc. free?
Is WebstaurantStore free?
Which has better reviews, W.W. Grainger, Inc. or WebstaurantStore?
Do W.W. Grainger, Inc. or WebstaurantStore have ads?
Which is updated more often, W.W. Grainger, Inc. or WebstaurantStore?
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