Comparison

itTaxi vs Dott

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

itTaxi

Request and pay for taxis across Italy with a large network of vehicles in over 87 cities. Book in advance, specify needs like pet or accessibility requirements, and choose from various payment methods. Offers business solutions for expense management.

Highlights
  • Request and pay for taxis
  • Largest fleet in Italy
  • Service in over 87 cities
  • Advance booking with special requests
  • Multiple electronic payment options
  • Business solutions for expense management
  • Digitalized receipts
Features
Read full description

itTaxi è la prima App italiana per richiedere e pagare un taxi che ti garantisce la flotta più grande d’Italia con oltre 12.000 vetture in più di 87 città! itTaxi è affidabile, intuitiva e trasparente: organizza con rapidità i tuoi spostamenti e prenota o chiama il Tuo taxi in tutta Italia senza pensieri. PERCHÉ SCEGLIERE ITTAXI? - Perché itTaxi è nata e cresciuta in Italia dall’esperienza diretta di Tassisti e Radiotaxi e dalle esigenze e desideri dei Clienti, Privati e Business. - Perché ovunque andrai avrai la garanzia del livello di servizio itTaxi, senza compromessi. - Perché è flessibile: puoi prenotare in anticipo, indicando il numero di passeggeri e di bagagli e anche la necessità di portare con Te il tuo amico a quattro zampe. E’ possibile richiedere un taxi per passeggeri diversamente abili e puoi scegliere tra diverse tipologie di vetture. - Perché rispetta la natura, eliminando la carta grazie alle ricevute digitalizzate e offrendoTi un’ampia scelta di auto ibride ed elettriche. - Perché offre molteplici metodi di pagamento: paghi a bordo del taxi o comodamente tramite App, scegliendo tra carta di credito, PayPal, GooglePay, ApplePay, Tinaba, Alipay e tanti altri circuiti di pagamento elettronico integrati, compresi i Bitcoin! - Perché se sei un’azienda puoi gestire gli spostamenti dei Tuoi collaboratori con flessibilità, con rendicontazione in real time semplificata e digitale. COME FUNZIONA ITTAXI? - Facile e veloce: tramite geolocalizzazione, chiedi subito il taxi ovunque sei o prenotalo in anticipo. - Completa: indicaci le tue esigenze particolari, Ti invieremo il taxi più adatto alle Tue esigenze. - Paga in tutta sicurezza scegliendo tra i tanti metodi di pagamento supportati - Risparmia tempo: salva i tuoi indirizzi preferiti, per richiedere il Tuo taxi ancora più velocemente quando sei di fretta! - Hai bisogno di parlare direttamente con il tuo Tassista senza attendere al centralino? Con itTaxi puoi farlo in modo automatico e garantiamo la tua privacy. ITTAXI PER LE AZIENDE Se sei un’Azienda, il servizio Business è dedicato proprio alle Tue esigenze. Puoi controllare le spese dei Tuoi dipendenti in tempo reale Puoi creare e monitorare diversi centri di costo Puoi modificare i limiti di spesa per ciascun centro di costo e profilo del singolo utilizzatore. Puoi emettere voucher per i Tuoi ospiti Puoi semplificare le note spese eliminando la carta con una contabilizzazione digitalizzata e facilmente interfacciabile con i Tuoi gestionali. Puoi scegliere tra diverse soluzioni flessibili di pagamento DOVE PUOI UTILIZZARE ITTAXI? Siamo presenti in oltre 87 città italiane e il network è in continua espansione! Vieni a trovarci su www.ittaxi.it per restare aggiornato sulle novità! CONTATTI E SOCIAL itTaxi ti ascolta! Scrivici a info@ittaxi.it, siamo a Tua disposizione per qualsiasi esigenza. Vuoi essere sempre aggiornato sulle novità? Seguici sui Social! https://www.facebook.com/ittaxi.it/ https://www.instagram.com/_it_taxi_/ https://www.linkedin.com/company/ittaxi

About

Dott

Easily find and rent electric bikes and scooters to navigate your city. Unlock a vehicle with a QR code, ride to your destination, and get on with your day. Save money with ride passes or pay as you go.

Highlights
  • Find nearby e-scooters and e-bikes
  • Unlock vehicles via QR code
  • Pay-as-you-go or use ride passes
  • Refer friends for free rides
  • Available 24/7
  • Safety features
Features
Read full description

Got somewhere to be? Take a Dott! Simply unlock an e-bike or e-scooter in the Dott app, ride to your destination, and get on with your day – easy as that. To get started: 1. Download the Dott app 2. Check the in-app map to find a nearby e-scooter or e-bike 3. Scan the vehicle’s QR code to unlock it, and you’re off! Pro tip: Grab a Dott pass to save on your ride. Or simply pay as you go with your secure payment method of choice. Why choose Dott? Dott is the simplest way to move around your city, safely and efficiently. Ditch the crowded commute and enjoy traveling in the open air. Avoid traffic jams and arrive at your destination on time – for a fraction of the cost of a taxi or car share. Our e-scooters and e-bikes are available 24/7, making moving around your city a breeze! They’re brought in for regular maintenance and boast all the latest safety features. Plus, thanks to the smooth electric acceleration, riding our vehicles is a piece of cake. Ride a Dott whenever you're: * Meeting a friend for dinner * Commuting to work * Heading to class * Going on a date * Exploring your city on your day off, or sightseeing in other countries Get around without breaking the bank Simply pay for your rides as you go, at a price similar to public transport. Or, explore Dott passes to ride more for less: grab a pass for 24 hours, a week, or even a month to save on every ride. If you fancy a ride for free, just refer a friend and you’ll both get a free ride each! Want in on even more discounts? Turn on notifications to hear about our limited-time deals. Where you’ll find us Dott (previously TIER) is currently available in more than 400 cities across Europe and Middle East – with more on the way! Want to see Dott in your city? Drop us a line at support@ridedott.com.

Screenshots

itTaxi4 screens
Dott4 screens

Verdict

The call

The clearest difference is rating: Dott at 4.8 against itTaxi's 1.9. Dott also leads on ratings volume (9.4K vs 135) and update cadence (every 6 days vs every 3 weeks). itTaxi's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Dott holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: Dott has 9.4K ratings behind it against 135, so its average is the more settled of the two. Written reviews point the same way: 16% of itTaxi's written reviews are positive against 30% of Dott's.

UpkeepUpdate frequency

itTaxi ships an update every 3 weeks, Dott every 6 days. The most recent releases landed on November 6, 2026 and November 10, 2026 respectively.

Scorecard6 real differences · 4 level
itTaxi versus Dott: the parameters behind the verdict, then further details
ParameteritTaxiDott
PriceFreeFree
Rating1.9 (135 ratings)4.8 (9.4K ratings) — better
Positive reviews16.1% of reviews30.5% of reviews — better
Number of ratings1359.4K — better
Update frequencyEvery 3 weeksEvery 6 days — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPod — betteriPhone
Requires iOS15.5 — better16.0
Further details — not scored
Size156 MB388 MB
Age rating4+4+
DeveloperUNIONE DEI RADIOTAXI D'ITALIA U.R.I.Dott B.V.

Customer experience

itTaxi

All ratings134 ratings
Positive20.1%
Neutral3.0%
Negative76.9%
Written reviews161 reviews
Positive16.1%
Neutral2.5%
Negative81.4%

Dott

All ratings9,382 ratings
Positive96.4%
Neutral1.2%
Negative2.5%
Written reviews991 reviews
Positive30.5%
Neutral5.5%
Negative64.0%

User reviews

itTaxi

From 135 App Store ratings

What we love

  • 🚀 Quick taxi allocation and arrival times
  • 💳 In-app payment options available
  • 📍 GPS tracking of incoming taxi
  • 💰 Cheaper fares compared to Uber
  • 🌍 Geolocation-based pickup without needing address

Room to improve

  • 🐛 App frequently crashes or fails to load
  • ❌ Unable to find available taxis despite visible cabs
  • 💸 Hidden or inflated fares without upfront pricing
  • 🚫 Drivers refuse card payments, demand cash only
  • 📍 App randomly changes pickup locations

Dott

From 9.4K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚲 Comfortable scooters
  • 💰 Good pricing
  • 👍 Convenient way to get around
  • 🤝 Good customer service

Room to improve

  • 🐛 App issues (crashes, bugs, slow response)
  • 🚫 Restricted riding/parking areas
  • 💰 Overcharging/hidden fees
  • 🔋 Battery issues (low charge, sudden power loss)
  • 🤖 Poor chatbot/customer support

Bugs and requests

itTaxi

Reported bugs

13 issues
  • App crashes on startup or during registration
  • SMS verification code delivery fails for international numbers
  • Pickup location changes randomly without user action
  • Search function times out after 5-10 minutes
  • Payment method defaults to wrong option
Show 8 more
  • Unable to cancel rides through app interface
  • Estimated cost feature missing or non-functional
  • App doesn't display driver information or license plate
  • Booking confirmation not sent despite successful request
  • Screen elements off-screen on certain device sizes
  • App incompatible with certain country phone prefixes
  • Double-charging for completed rides
  • UI freezes when entering destination addresses

Requested features

10 requests
  • Upfront fare estimates before booking
  • Estimated arrival time notifications
  • Ability to book for 5 or more passengers
  • Better driver identification (license plate visibility)
  • Ride history and receipt documentation
Show 5 more
  • Driver rating and review system
  • Dark mode interface option
  • Support for international phone numbers
  • Real-time driver tracking improvements
  • Cancellation fee transparency

Dott

Reported bugs

4 issues
  • Ride not ending properly
  • Inability to unlock/lock scooters
  • Incorrect battery level reporting
  • Glitches with payment and refunds

Requested features

4 requests
  • Ability to reserve/book scooters
  • Improved navigation and zone information
  • Monthly subscription option
  • Increased speed limit

In-app purchases

None

itTaxi

No in-app purchases

None

Dott

No in-app purchases

Questions

Is itTaxi free?
itTaxi is free to download, with no in-app purchases.
Is Dott free?
Dott is free to download, with no in-app purchases.
Which has better reviews, itTaxi or Dott?
Dott is rated higher. itTaxi averages 1.9 out of 5 from 135 ratings, while Dott averages 4.8 from 9.4K ratings.
Do itTaxi or Dott have ads?
Dott shows ads; itTaxi does not.
Which is updated more often, itTaxi or Dott?
itTaxi ships an update every 3 weeks, and Dott every 6 days. Most recently, itTaxi was updated on November 6, 2026 and Dott on November 10, 2026.

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