Comparison

MediacomConnect vs CEMC Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MediacomConnect

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

Highlights
  • View billing statements
  • Pay bills and manage payment methods
  • Check for service outages
  • Troubleshoot modem and cable box issues
  • View internet data usage
  • Manage service appointments
  • Chat with customer support
Features
Read full description

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

About

CEMC Mobile

Manage your account details, view bills and balances, and make payments securely on the go. Schedule alerts, receive notifications, and access nearly all web portal features instantly from your mobile device.

Highlights
  • Secure account access
  • View bill and balance
  • Make payments
  • Schedule alerts and reminders
  • Receive push notifications
  • Manage account details
Features
Read full description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

Screenshots

MediacomConnect4 screens
CEMC Mobile4 screens

Verdict

The call

The clearest difference is rating: MediacomConnect at 3.3 against CEMC Mobile's 2.8. MediacomConnect also leads on ratings volume (7.8K vs 25) and update cadence (every 2 months vs every 5 months). CEMC Mobile's advantage is review sentiment (27% vs 17%) and iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MediacomConnect holds the better App Store score, 3.3 against 2.8. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 25, so its average is the more settled of the two. Written reviews complicate that: 17% of MediacomConnect's written reviews are positive against 27% of CEMC Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MediacomConnect ships an update every 2 months, CEMC Mobile every 5 months. Both last shipped on October 20, 2026.

Scorecard5 real differences · 5 level
MediacomConnect versus CEMC Mobile: the parameters behind the verdict, then further details
ParameterMediacomConnectCEMC Mobile
PriceFreeFree
Rating3.3 (7.8K ratings) — better2.8 (25 ratings)
Positive reviews16.6% of reviews27.3% of reviews — better
Number of ratings7.8K — better25
Update frequencyEvery 2 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.612.0 — better
Further details — not scored
Size43 MB174 MB
Age rating17+4+
DeveloperMediacom Communications CorporationColquitt EMC

Customer experience

MediacomConnect

All ratings7,811 ratings
Positive53.8%
Neutral8.9%
Negative37.3%
Written reviews175 reviews
Positive16.6%
Neutral9.7%
Negative73.7%

CEMC Mobile

All ratings24 ratings
Positive33.3%
Neutral16.7%
Negative50.0%
Written reviews11 reviews
Positive27.3%
Neutral18.2%
Negative54.5%

Bugs and requests

MediacomConnect

Reported bugs

4 issues
  • Login issues and invalid credentials
  • Inability to update payment info
  • Inconsistent data and billing information
  • Troubleshooting features not working

Requested features

4 requests
  • Improve autopay and payment options
  • Add more self-service troubleshooting tools
  • Provide better account management features
  • Enhance notifications and alerts

CEMC Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MediacomConnect

No in-app purchases

None

CEMC Mobile

No in-app purchases

Questions

Is MediacomConnect free?
MediacomConnect is free to download, with no in-app purchases.
Is CEMC Mobile free?
CEMC Mobile is free to download, with no in-app purchases.
Which has better reviews, MediacomConnect or CEMC Mobile?
MediacomConnect is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while CEMC Mobile averages 2.8 from 25 ratings.
Do MediacomConnect or CEMC Mobile have ads?
Neither MediacomConnect nor CEMC Mobile shows ads.
Which is updated more often, MediacomConnect or CEMC Mobile?
MediacomConnect ships an update every 2 months, and CEMC Mobile every 5 months. Most recently, MediacomConnect was updated on October 20, 2026 and CEMC Mobile on October 20, 2026.

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