Comparison

Opsgenie vs Harmony SASE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Opsgenie

Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.

Highlights
  • Real-time push notifications for alerts and incidents
  • Direct action on alerts (Acknowledge, Close, Escalate)
  • Customizable dashboards for faster response
  • Execute custom actions on alerts
  • Audio/video conferencing for incident collaboration
  • View on-call schedules and user contact information
  • Manage service status and responders
Features
Read full description

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities. Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password. You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app Features: * Customizable dashboards for responding to alerts and incidents faster * Ability to create alerts and incidents with ease * Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more) * Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …) * Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents * Service Catalogs to identify and manage service units * Ability to track each service’s status via dedicated status pages * Ability to define & add responders and/or stakeholders to incidents * Ability to select multiple alerts/incidents and execute an action for all * Alert/Incident list pages supporting native swipe gestures for actions * Ability to save and reuse the searches previously defined in order to filter alerts and incidents * Who Is On-Call page which enables viewing all schedules and active rotations of the moment * User Directory that enables accessing all users and their contact information * Ability to easily contact users via phone call, SMS, email, and Skype * Ability to mute/unmute notifications * Ability to enable/disable notification preferences, notification rules and contact methods

About

Harmony SASE

Securely access company resources and block harmful websites from any location. This service provides fast internet access and Zero Trust Access for remote workers, enabling businesses to build secure corporate networks quickly.

Highlights
  • Secure remote work
  • Block harmful websites
  • Fast internet access
  • Zero Trust Access
  • SD-WAN capabilities
  • Easy to manage
Features
Read full description

The Harmony SASE mobile client for iOS allows you to work securely from anywhere. Block harmful websites and connect to company resources from your mobile device quickly and easily. Check Point Harmony SASE protects remote workers with 2x faster internet access, combined with full mesh Zero Trust Access and SD-WAN, that’s easy to use and manage.        Harmony SASE enables any business to build a secure corporate network over a private global backbone in less than an hour.       SUPPORT The service is managed from a single console and backed by 24/7 award-winning support.  Email us at sase-support@checkpoint.com with any questions. CONNECT WITH US Join Harmony SASE on our social channels. We would love to hear from you! LinkedIn: https://il.linkedin.com/company/check-point-software-technologies Facebook: https://www.facebook.com/checkpointsoftware Twitter: https://twitter.com/CheckPointSW YouTube: https://www.youtube.com/channel/UCXnlgfiXZQm1sbxMzU-8ZKA TERMS & PRIVACY POLICY We are certified Soc 2, GDPR and ISO 20071 compliant, adhering to the highest standards of software security compliance so you can rest assured that your organization’s data remains fully protected. Our Terms of Service: https://www.checkpoint.com/about-us/cloud-terms Our Privacy Policy: https://www.checkpoint.com/privacy Copyright © 2025 Check Point Software Technologies Ltd. All Rights Reserved.

Screenshots

Opsgenie4 screens
Harmony SASE4 screens

Verdict

The call

The clearest difference is rating: Harmony SASE at 3.4 against Opsgenie's 2.1. Harmony SASE also leads on monetization model (free vs subscription) and iOS requirement (13.0 vs 17.0). Opsgenie's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (122 vs 30). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Harmony SASE holds the better App Store score, 3.4 against 2.1. Both are backed by a comparable volume of ratings — 122 and 30 respectively. Written reviews point the same way: 15% of Opsgenie's written reviews are positive against 22% of Harmony SASE's.

UpkeepUpdate frequency

Opsgenie ships an update every 3 weeks, Harmony SASE every 2 months. The most recent releases landed on September 18, 2026 and August 26, 2026 respectively.

Scorecard5 real differences · 5 level
Opsgenie versus Harmony SASE: the parameters behind the verdict, then further details
ParameterOpsgenieHarmony SASE
PriceFreeFree
Rating2.1 (122 ratings)3.4 (30 ratings) — better
Positive reviews14.6% of reviews22.2% of reviews — better
Number of ratings122 — better30
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS17.013.0 — better
Further details — not scored
Size224 MB42 MB
Age rating4+4+
DeveloperOpsGenie, Inc.Check Point Software Technologies Ltd.

Customer experience

Opsgenie

All ratings121 ratings
Positive20.7%
Neutral9.1%
Negative70.2%
Written reviews96 reviews
Positive14.6%
Neutral15.6%
Negative69.8%

Harmony SASE

All ratings30 ratings
Positive56.7%
Neutral6.7%
Negative36.7%
Written reviews18 reviews
Positive22.2%
Neutral0.0%
Negative77.8%

Bugs and requests

Opsgenie

Reported bugs

20 issues
  • Push notifications not delivering despite correct settings
  • Keyboard not appearing during SSO browser login
  • App stuck in login loop or loading spinner
  • Notification rules not being recognized or applied
  • Critical alerts not working on iOS 15+
Show 15 more
  • App forgets login credentials after updates
  • SSO login redirects to web browser then hangs
  • Alerts showing as stale data requiring manual refresh
  • Links in alerts not opening when tapped
  • Apple Watch app showing incorrect on-call status
  • Apple Watch app timing out and not syncing alerts
  • App crashes when receiving alerts
  • Policy verification error preventing app opening
  • Cannot verify policy error on reinstall
  • Bulk acknowledge button not appearing with 50+ incidents
  • Notification banners blocking user actions
  • Dashboard showing incorrect on-call days with dots
  • Alerts not sounding or using wrong notification tone
  • App unable to handle large numbers of incidents
  • Slow app responsiveness and performance issues

Requested features

17 requests
  • Custom ringtone support for different alert types
  • Volume control for notifications
  • Ability to categorize which alerts are critical
  • Dark mode option
  • Multiple account support without logout
Show 12 more
  • Focus mode integration for different on-call schedules
  • Extended calendar view showing future schedules
  • App badge showing unacknowledged alert count
  • Custom vibration patterns
  • Ability to copy text from alert fields
  • Mute option for longer than 10 hours
  • Disable non-critical alerts while keeping critical ones
  • Sound preview functionality
  • In-app bug report submission
  • Notification rules configuration in app
  • Show primary/secondary on-call rotation status
  • Ringer volume control instead of app volume

Harmony SASE

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Opsgenie

No in-app purchases

None

Harmony SASE

No in-app purchases

Questions

Is Opsgenie free?
Opsgenie is free to download, with no in-app purchases.
Is Harmony SASE free?
Harmony SASE is free to download, with no in-app purchases.
Which has better reviews, Opsgenie or Harmony SASE?
Harmony SASE is rated higher. Opsgenie averages 2.1 out of 5 from 122 ratings, while Harmony SASE averages 3.4 from 30 ratings.
Do Opsgenie or Harmony SASE have ads?
Neither Opsgenie nor Harmony SASE shows ads.
Which is updated more often, Opsgenie or Harmony SASE?
Opsgenie ships an update every 3 weeks, and Harmony SASE every 2 months. Most recently, Opsgenie was updated on September 18, 2026 and Harmony SASE on August 26, 2026.

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