Opsgenie vs CSA360

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities. Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password. You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app Features: * Customizable dashboards for responding to alerts and incidents faster * Ability to create alerts and incidents with ease * Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more) * Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …) * Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents * Service Catalogs to identify and manage service units * Ability to track each service’s status via dedicated status pages * Ability to define & add responders and/or stakeholders to incidents * Ability to select multiple alerts/incidents and execute an action for all * Alert/Incident list pages supporting native swipe gestures for actions * Ability to save and reuse the searches previously defined in order to filter alerts and incidents * Who Is On-Call page which enables viewing all schedules and active rotations of the moment * User Directory that enables accessing all users and their contact information * Ability to easily contact users via phone call, SMS, email, and Skype * Ability to mute/unmute notifications * Ability to enable/disable notification preferences, notification rules and contact methods

CSA360 provides dynamic technology solutions for security companies. Built from experience in both security and technology, CSA360 allows you to easily dispatch personnel, complete forms, monitor events and manage your team with our intuitive web, iPhone, and iPad platforms. Experience your business from 360° with CSA360’s unparalleled multitasking and cross-platform integration. Utilize widgets to view your unique essentials as a glance, track and record documents with dynamic digital forms, monitor visitors and staff in streamlined workflows, dispatch and assign personnel to tasks, and universally communicate between all personnel. Do more with CSA360. We're not just another software company. Our Security Professional Team has worked in the field and walked in your shoes, bringing years of experience with them to CSA360 to give you the best possible Safety & Security solution. * Dynamic Security Signal Measurement - Let our software do the heavy working for you by detecting and changing to fit your patterns and needs for a custom security experience. * Alexa Integration - Use Alexa devices to interact with your team. * Dashboard - View the essentials for your company at a glance with customizable widgets. * Tour Confirmation - Monitor your facilities with real-time GPS powered tours and reporting. * TxtCommander - Allow your visitors to contact security from their phone’s texting app. * Com Log - Quickly communicate with personnel across all devices. * Incidents - Document, download, and share Incident Reports to monitor security activity. * Dispatch - Instantly dispatch and communicate with personnel from any CSA360 platform. * Forms - Easily access, complete, and finalize custom forms, and view past forms with the Archive. * Assignments - Organize and assign important documents for personnel to complete. * Push Notifications - Send custom alerts to designated personnel. * Reports - Create custom, dynamically generated PDF reports based on company and security activity. * Binder - View and share documents in one central location. * eLearning - Train and manage your personnel with innovative eLearning systems. * HR Commander - Track hours, manage overtime and events and assign skills for your team. * Client Commander - Create and manage upcoming clients and projects in a streamlined environment. * Visitor Management - Effortlessly track visitors, create meetings, and monitor security bulletins. * Activity Log - View and search your CSA360 data and activity. * Settings - Customize your experience and tailor it to perfectly fit your unique business needs.