My Telstra vs MyAussie
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Telstra
Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.
- Message support
- Manage account details
- Track payments
- Recharge service
- Check internet speed
- Access Telstra Plus offers
- Shop devices and accessories
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Tracking your order? Making a payment? Getting help? It’s quicker in the app. Get in touch • Just send us a message and you’ll be notified when we reply. Manage your account • Update personal details, track payments, manage your services and more. Recharge your service • Track your usage, turn on auto recharge, and get in control of your plan. Check your internet speed • Monitor outages, restart your modem and check your internet speed. Telstra Plus • Access exclusive offers and get rewarded just by making your payments on time. Shop the latest • From devices to accessories, shop the latest tech at your fingertips. Troubleshooting that actually works • With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
MyAussie
Manage your Aussie Broadband account with ease. Track usage, diagnose and report faults, monitor outages, and update your plan. You can also make payments and set up payment plans.
- Track usage
- Diagnose and lodge faults
- Track outages and maintenance
- Update plan and add services
- Make payments
- Set up payment plans
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Welcome everyone and let us introduce you to the MyAussie app! This app has been created for Aussie Broadband customers so you can make changes to your account quickly and easily. There is so much you can do on this app including: - Track your usage - Diagnose, lodge, and track any faults you may be experiencing - Track outages and maintenance that may affect you - Update your plan, add bolt-ons, and even add new services to your account like mobiles and Fetch - Make a payment on your account - Set up a payment plan for your account We’re always keen to improve in every aspect of our business, so if you have anything else you think would be good to include on the app, feel free to let us know.
Screenshots
Verdict
My Telstra and MyAussie both sit at 4.3 stars, but that hides the real split: 80% of MyAussie's written reviews are positive against 21% of My Telstra's. MyAussie also leads on monetization model (free vs ad-supported). My Telstra's advantage is ratings volume (1.3K vs 8). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Telstra holds the better App Store score, 4.3 against 4.1. That said, the two scores are not equally well evidenced: My Telstra has 1.3K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 21% of My Telstra's written reviews are positive against 80% of MyAussie's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on October 24, 2026.
| Parameter | My Telstra | MyAussie |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.3K ratings) — better | 4.1 (8 ratings) |
| Positive reviews | 20.7% of reviews | 80.2% of reviews — better |
| Number of ratings | 1.3K — better | 8 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 310 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Telstra Corporation Ltd | Aussie Broadband Ltd |
Customer experience
My Telstra
MyAussie
User reviews
My Telstra
From 1.3K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Quick recharge
- 💡 Convenient account management
- 🔒 Secure payment options
- 👍 Excellent customer service
Room to improve
- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 💸 Expensive data plans
- 🔌 Unreliable network coverage
- 🤖 Poor chatbot/AI support
MyAussie
From 8 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Comprehensive features
- 🚀 Reliable connection
- 👍 Excellent customer service
- 🚀 Seamless app experience
Room to improve
- 🐛 Buggy app updates
- 🔒 Poor security (login issues)
- 🐛 Notification issues
- 🐛 Inconsistent user experience
- 🐛 Slow support response times
Bugs and requests
My Telstra
Reported bugs
5 issues- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links
Requested features
5 requests- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times
MyAussie
Reported bugs
4 issues- App freezes on launch
- Login screen issues
- Notification badge not clearing
- Incompatibility with newer devices
Requested features
4 requests- Dark mode option
- Ability to switch between accounts
- Improved notification management
- More detailed usage tracking
In-app purchases
My Telstra
No in-app purchases
MyAussie
No in-app purchases
