My TELUS vs Hydro Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My TELUS
Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.
- View and pay bills
- Enable data limit notifications
- Manage services
- Facial/fingerprint login
- 24/7 chatbot support
- Monitor data usage
- Manage TV channels
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With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.
Hydro Connect
This app connects to chemical dispensing systems via Bluetooth, allowing users to access dispensing data, set up local dispensers, and log data for advanced analytics. It also provides troubleshooting tools and links to marketing content.
- BLE connectivity to dispensing units
- Access current and historic dispensing data
- Local dispenser setup
- Data logging for analytics
- Enhanced troubleshooting interface
- Links to digital marketing content
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The Hydro Connect App is designed to connect to chemical dispensing systems produced by Hydro Systems. The App provides a connection to dispensing units using BLE technology. The solution offers a simplified, global way to access current and historic dispensing data and set up the dispenser locally. It also logs data to Hydro Connect offering greater analytics and professional reporting. The App also offers an enhanced troubleshooting interface and helpful links to Hydro’s digital marketing content.
Screenshots
Verdict
The clearest difference is review sentiment: Hydro Connect at 100% against My TELUS's 18%. Hydro Connect also leads on rating (5.0 vs 4.2) and device support (3 vs 1). My TELUS's advantage is update cadence (every 2 weeks vs every 8 months) and ratings volume (372 vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hydro Connect holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: My TELUS has 372 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 18% of My TELUS's written reviews are positive against 100% of Hydro Connect's.
My TELUS ships an update every 2 weeks, Hydro Connect every 8 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | My TELUS | Hydro Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (372 ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 17.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 372 — better | 5 |
| Update frequency | Every 2 weeks — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 274 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | TELUS Communications Inc. | Hydro Systems Company |
Customer experience
My TELUS
Hydro Connect
Bugs and requests
My TELUS
Reported bugs
4 issues- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings
Requested features
3 requests- Dark Mode
- Improve TV management
- Better data usage tracking
Hydro Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My TELUS
No in-app purchases
Hydro Connect
No in-app purchases
