My TELUS vs Authenticator App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My TELUS
Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.
- View and pay bills
- Enable data limit notifications
- Manage services
- Facial/fingerprint login
- 24/7 chatbot support
- Monitor data usage
- Manage TV channels
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With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.
Authenticator App
This app provides a secure way to manage your online accounts with two-factor authentication (2FA). It generates time-based one-time passwords (TOTP) to protect against unauthorized access and offers features like cloud synchronization, a private photo album, and a security center for enhanced digital safety.
- Two-factor authentication (2FA) support
- Generates time-based one-time passwords (TOTP)
- Cloud synchronization for data backup
- Private photo and video album
- Security Center with backup and checks
- Metadata remover for photos
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Authenticator App: Strengthen your digital security. In the digital age, Authenticator App is the perfect solution to manage the security of all your online accounts easily and conveniently. This is a simple two-factor authentication (2FA) app that generates time-based one-time passwords (TOTP), protecting your accounts from hackers by adding an extra layer of security and also protecting your personal data Provides double layer of protection. Features: 1. Support two-step verification on all platforms Authenticator App supports a wide range of services and applications, whether you need to protect bank accounts, social media accounts or emails, Authenticator App can provide strong protection. Generating a unique verification code ensures that only you can access your account, greatly reducing security risks caused by password leaks. The Authenticator app supports the most popular services, including Facebook, Coinbase, Amazon, Microsoft, Google, Instagram, Linkedin, Github, Dropbox, and thousands of other providers such as AuthentiCare and Salesforce. 2. Synchronize backup data Realizing users' dual needs for data security and convenience, Authenticator App has launched a synchronization backup function. With cloud synchronization technology, even if you change devices, you don't need to reset the two-step verification for each account, you can restore it directly from the cloud. This not only greatly saves time and effort, but also ensures that all your settings will not be lost if the device is lost or damaged, ensuring data continuity and security. 3. Private photo album In addition to account security, we also understand the importance of personal privacy. Therefore, Authenticator App has built-in privacy album function, allowing you to safely store private photos and videos. These contents will be fully encrypted and only accessible from within the app, ensuring that even if your device falls into the hands of others, these private files cannot be easily viewed. 4.Security Center We provide a comprehensive Security Center to act as a hub for your digital safety. It allows you to securely backup your 2FA codes to prevent data loss and run account security checks to identify potential vulnerabilities. Furthermore, the tool includes a metadata remover that wipes sensitive private information (such as location and device details) from your photos, ensuring your privacy is protected before you share them. Disclaimer: Authenticator App is a third-party authenticator application and is not affiliated with, endorsed by, or connected to any of the specific services or trademarks mentioned. Information about auto-renewing subscriptions: – Payment will be charged to iTunes account at confirmation of purchase. – Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. – Account will be charged for renewal within 24 hours prior to the end of the current period. The cost depends on the plan selected. – Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s account settings after purchase. Privacy Policy: https://au.autheny.com/log/autheny/page?k=privepolicy Terms of use: https://au.autheny.com/log/autheny/page?k=termsofuse
Screenshots
Verdict
The clearest difference is rating: My TELUS at 4.1 against Authenticator App's 3.0. My TELUS also leads on in-app purchases (none vs 6) and ads (none vs shown). Authenticator App's advantage is device support (3 vs 1) and iOS requirement (13 vs 16.0). On price there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Authenticator App sells 6 in-app purchases, starting at $5.99 per 7 days. My TELUS asks for nothing beyond the download.
My TELUS holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: My TELUS has 298 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 17% of My TELUS's written reviews are positive against 8% of Authenticator App's.
My TELUS ships an update every 2 weeks, Authenticator App every 2 months. The most recent releases landed on October 1, 2026 and October 2, 2026 respectively.
| Parameter | My TELUS | Authenticator App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (298 ratings) — better | 3.0 (3 ratings) |
| Positive reviews | 17.2% of reviews — better | 8.2% of reviews |
| Number of ratings | 298 — better | 3 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13 — better |
| Further details — not scored | ||
| Size | 269 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | TELUS Communications Inc. | Authenticator |
Customer experience
My TELUS
Authenticator App
Bugs and requests
My TELUS
Reported bugs
4 issues- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings
Requested features
3 requests- Dark Mode
- Improve TV management
- Better data usage tracking
Authenticator App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My TELUS
No in-app purchases
Authenticator App
- Authenticator Weekly Plan$5.997 Days
- Authenticator Weekly Plan$7.997 Days
- Authenticator Monthly Plan$9.991 Month
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- Authenticator Yearly Plan$39.991 Year
- Authenticator Yearly Plan3 Days trial$39.991 Year
- Authenticator Yearly Plan7 Days trial$39.991 Year
Questions
Is My TELUS free?
Is Authenticator App free?
Which has better reviews, My TELUS or Authenticator App?
Do My TELUS or Authenticator App have ads?
Which is updated more often, My TELUS or Authenticator App?
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