WORLDPAC vs NAPA PROLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WORLDPAC
Scan vehicle VIN bar codes using your iPhone or iPad camera to quickly find and order automotive parts for your shop. Transmit scanned VINs instantly to a desktop application for seamless workflow. Access a history of scanned VINs and manage outstanding orders with ease.
- VIN bar code scanning
- Automotive parts lookup
- In-app ordering
- Order management
- VIN history
- Scanner light
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As an independent automotive professional, use the WORLDPAC app to scan VIN bar codes with an iPhone® or iPad® camera, then find parts for pickup or delivery to your shop. Scanned VINs can be instantly transmitted to speedDIAL™, WORLDPAC's professional cross-platform desktop application. Key Features: - Accurate and fast VIN-specific scans - Look up parts using precise vehicle fitment - In-app ordering - View and manage outstanding orders - High-quality images - Scanner light for use in dark areas - VIN shared with all your speedDIAL™ computers - Optional manual VIN entry - VIN history with resend option - Customize after-scan actions A VIN bar code is found directly on most passenger vehicles, most often on the driver's door post. This app requires a valid WORLDPAC speedDIAL™ user ID and password. To become a WORLDPAC wholesale customer, apply at http://www.worldpac.com/acctapp/
NAPA PROLink
This app allows automotive professionals to quickly scan VINs for accurate vehicle selection, check parts inventory, and order in-stock items for same-day delivery. It also facilitates searching by keyword or interchange part numbers and tracking orders.
- VIN scan decoder for accurate vehicle selection
- Check inventory availability
- Shop in-stock parts for same-day delivery
- Search by keyword and interchange part numbers
- Place and track orders
- View order history, invoices, and statements
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NAPA PROLink, it's free, easy to scan VIN for order accuracy, check inventory availability & shop in-stock parts for same day delivery! Available for NAPA AUTO PARTS commercial account customers; auto care professionals, auto repair shop owners, mechanics, installers, and more. If you already have a NAPA PROLink ID, simply download and start shopping with your same NAPA PROLink username and password. Don’t have a NAPA AUTO PARTS commercial account? Visit https://pro.napaprolink.com/ to register or contact your local NAPA AUTO PARTS store for more details. VIN SCAN DECODER - Scan the vehicle’s VIN number, barcode or QR code (windshield or door mounted) for the most accurate vehicle selection. - Decoded vehicles appear in your “Recent Vehicles” list and available to add to your “Saved Vehicles”. - View decoded Vehicle Details, product resources & exhaust diagrams. SEARCH BY KEYWORD & INTERCHANGE PART NUMBERS - Search by keyword or NAPA part number. - Use the interchange cross-reference search tool to find similar automotive parts between OEMs (original equipment manufacturers), competing brands, or superseded part numbers. PLACE AND TRACK ORDERS - Easily submit orders for fulfillment from your local NAPA AUTO PARTS store or distribution center. - Track status for all your in-store and online “Recent Orders”; view Order History, Invoices & Statements. SAME DAY DELIVERY - Get it fast! Use the in-store filter to shop your local NAPA AUTO PARTS store for in-stock orders. - View available quantity, locations, and order cut-off times for delivery across NAPA AUTO PARTS 6,000+ stores and distribution centers. FREE SHIPPING ON QUALIFYING ORDERS - Free shipping on UPS ground orders $100 or more. Flat $9.99 shipping on orders under $100. - Qualifying orders from NAPA EXPRESS sourced by UPS; excludes HI or AK and expedited freight methods. CONTACT US - Need a NAPA PROLink professional account? Register at https://pro.napaprolink.com/ or contact your local NAPA AUTO PARTS store for more details. - Not a professional? Download our free DIY app to shop, find a store and so much more at NAPA AUTO PARTS. - Questions? Contact NAPA PROLink support team customer service at (800) 742-3578 OR email prolink_support_team@genpt.com
Screenshots
Verdict
The clearest difference is update cadence: NAPA PROLink at every 3 months against WORLDPAC's every 20 months. NAPA PROLink also leads on rating (2.5 vs 2.2) and review sentiment (35% vs 26%). WORLDPAC's advantage is iOS requirement (9.0 vs 15.1). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NAPA PROLink holds the better App Store score, 2.5 against 2.2. Both are backed by a comparable volume of ratings — 81 and 57 respectively. Written reviews point the same way: 26% of WORLDPAC's written reviews are positive against 35% of NAPA PROLink's.
WORLDPAC ships an update every 20 months, NAPA PROLink every 3 months. The most recent releases landed on October 21, 2026 and October 22, 2026 respectively.
| Parameter | WORLDPAC | NAPA PROLink |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (81 ratings) | 2.5 (57 ratings) — better |
| Positive reviews | 26.1% of reviews | 35.1% of reviews — better |
| Number of ratings | 81 — better | 57 |
| Update frequency | Every 20 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 10 MB | 126 MB |
| Age rating | 17+ | 4+ |
| Developer | WORLDPAC, Inc. | Genuine Parts Company |
Customer experience
WORLDPAC
NAPA PROLink
User reviews
WORLDPAC
From 81 App Store ratingsWhat we love
- 👍 VIN scanner useful
- 👍 Good concept
- 👍 Great prices
- 👍 Fast shipping
- 👍 Convenient ordering
Room to improve
- 🐛 App crashes frequently
- 🐛 Not user-friendly
- 🐛 Poorly designed for mobile
- 🐛 Autofocus for camera doesn't work
- 🐛 Looking up parts inconvenient
NAPA PROLink
From 57 App Store ratingsWhat we love
- 👍 VIN scan functionality
- 👍 License plate lookup
- 👍 Ordering parts online
- 👍 Search history transfer
- 👍 Labor times feature
Room to improve
- 🐛 App crashes frequently
- 🐛 Frequent login issues
- 🐛 App freezes often
- 🐛 Difficult to navigate
- 🐛 No back button
Bugs and requests
WORLDPAC
Reported bugs
134 issues- New 2.0 version is useless
- Doesn't work on iPhone
- Won't allow users to use the old version
- Not user friendly
- Autofocus for camera doesn't work
Show 129 moreShow fewer
- Looking up parts is very inconvenient
- Cannot click on the picture and view it
- Designed for computers not phones
- Does not open
- Not working on ios17
- App can only be used once then needs re-download
- App crashes after closing or leaving screen
- 4 years since last update
- Crash
- App has always been buggy
- Never works properly on Saturday or Sunday
- Only opens if app is deleted and re-downloaded
- Immediately shuts down when trying to open again
- Broken On IOS
- Does not work on IOS iphone 14
- Over 4 years since last update
- iPhone bugs
- Can't even place saved order
- VIN scanner very rarely works and is out of date
- No updates for 3 years
- No longer even opens
- Last supported iOS was 11
- App is not working anymore
- Stopped working on iOS devices
- Crashing after initial install
- Literally single use download
- Keeps crashing
- Phone is not working after update
- App no longer loads
- Crashes all the time
- No longer working
- Doesn't seem to be keeping up with iOS updates/support
- Crashes immediately on start up
- App keeps crashing
- Loads then kicks me out
- Doesn't work anymore
- After updating the app doesn't even work
- The only way to get it to work is to delete and reinstall
- Works only until you close the app
- Crashes back again
- Constantly crashes since last update
- Splash screen, then shuts down
- Works for one session then crashes the next time
- App crashes every time
- App crashes as soon as you open it
- Worked twice out of 100 tries
- App is going to get fixed for IPads?
- Open and crash after a second
- Crashes immediately
- Loading screen appears, then the app just shuts down
- Tried rebooting phone, uninstalling and reinstalling, but nothing works
- Keeps crashing
- App was recently updated and now only forcecloses
- App crashes on startup across all iOS platforms
- App does not even open
- Crashes immediately
- Before you could only pick a vehicle by entering the vin, but now the app crashes when trying to open
- Drop down menu no longer works
- Cannot get past the year to select a vehicle
- Menus do not work
- Drop down menus do not work
- App is useless
- Used to work great then iPhone updated
- None of the drop down menus will allow a selection now
- Order of vehicle history stores should be reversed
- Newest vehicles at the bottom not the top
- Worked on the older iOS but not on new one
- Cannot select year
- iPhone 6plus new ios
- Drop down menus not working
- Does not work with new iOS
- Impossible to select anything in the category section to pick a car
- Does not work on ios9
- Need update
- Can select parts from catalog
- Don't let you select from Year, Make & Model
- History section needs sorting from newest to oldest
- Have to scroll all the way down to the bottom to find a VIN
- Can't choose year, make, model after update to IOS9
- Drop down menu no longer works
- Makes this app useless
- Used to use this app all the time in the shop
- Easier than walking into the office to use the computer
- Now with iOS 9 and iPhone 6S the drop down menus no longer work
- Making the app useless to me
- Year make and model is not working
- Drop down menus on mobile app
- Can't choose a year
- Do you like making money
- Make it easy to use
- Let's get with the program
- Do not work
- Cannot select anything
- Last version did not even try it
- Previous version at least worked
- Can't pick year make model
- Fix it asap
- Drop down menus don't allow you to select after ios9 update
- Worked great before
- Doesn't work after ios9 update
- Drop down menus in catalog non op
- Worked fine on iPhone 5s but does not work on iPhone 6s
- Unable to order parts
- Not function properly
- Was all working well before update ios9
- After updated can't not pick year, make and model
- Need fix quick please
- Fix the drop down list for year make model
- Can't select cars
- Total Failure
- Does not work with new iOS
- Cannot select year make
- Selection of year model stop working
- After iOS update, world pac app is not working correctly
- Cannot select year model of the car
- Please fix
- Not able to choose year, make, model from catalog
- App does not let me select the year, make, model on the rolling menu when using the catalog
- Was working well with iPhone 4 but not working on iPhone 6 iOS 8
- App was great until the new iOS update
- Scanner doesn't work with new iPhone
- Scanner doesn't work anymore
- Used to work but now only shows a white screen
- Won't read vin numbers
- When ordering parts over the phone, there's always that possibility of either them misunderstanding you or just not choosing the right part to send you
- See all of the car info that is available in speeddial after a scan on my iPhone rather than having to walk across the shop
- Scanned a corolla and it showed up as a Nissan
- VIN was fine
- Sometimes shows "UNKNOWN" for new cars
Requested features
24 requests- Update the app
- More user-friendly interface
- Simpler and smoother rolling menus
- Allow use without turning the phone
- Update app for iOS compatibility
Show 19 moreShow fewer
- Fix app issues
- Update app after 4 years
- Update app after 3 years
- Update app after 2 years
- Update app for iOS 11+
- Update app for iPads
- Add ability to copy VIN to other software
- Add model and date/time to scan history
- Add part returns, core returns, defects to app
- Allow scanning of return/defect barcodes
- Add ability to scan items to return
- Add ability to look up purchase price/date
- Reorder history to show newest first
- More info in history list
- Turn off light and camera after successful scan
- Add km's and license plate to history
- Sort history from newest to oldest
- Dark mode option
- Advanced analytics dashboard
NAPA PROLink
Reported bugs
32 issues- Setup process requires invoice numbers that are not recognized
- App requires login every time it's opened
- Orders not processing or being looked at in store
- App asks for unnecessary vehicle details even with VIN
- Scrolling up clears search
Show 27 moreShow fewer
- App becomes unresponsive when adding to cart
- Cannot close PDF files
- White screen when returning to app from other apps
- No back button
- App crashes frequently
- App fails to load
- Scanner button errors
- Scanner is broken
- Anyline license error
- App logs out randomly and doesn't allow re-login
- App freezes on iOS
- License plate lookup no longer works
- App won't remember entered cars
- Camera won't focus for VIN scan
- App won't take lower case alpha characters for VIN
- App hangs on login screen
- VIN scan tool will not focus on VIN
- App won't decode VIN
- App gets stuck in endless load loop
- Search after selecting vehicle does not load
- App cannot connect to server
- App crashes when looking up parts
- App hangs and doesn't enter customer name in Prolink
- App is clunky when deleting VINs or entering multiple vehicles
- VIN decoding fails
- Login button does nothing
- App doesn't load search results
Requested features
7 requests- Add scan functionality while multitasking on iPad
- Link to TRACS or update NAPA TRACS app scanner
- Allow scanning for Chevy (GM) makes without barcode
- Add notes section to VIN scan
- Improve user-friendliness of app and website
Show 2 moreShow fewer
- Add stock check at DC and other stores
- Add VIN barcode to windshield for all manufacturers
In-app purchases
WORLDPAC
No in-app purchases
NAPA PROLink
No in-app purchases
Questions
Is WORLDPAC free?
Is NAPA PROLink free?
Which has better reviews, WORLDPAC or NAPA PROLink?
Do WORLDPAC or NAPA PROLink have ads?
Which is updated more often, WORLDPAC or NAPA PROLink?
Other comparisons
