First Bus vs Diamond Bus

Plan your journey, track your bus, and travel with confidence using the First Bus app. With real-time updates, mobile tickets, and personalised tools, getting around by bus has never been easier. Bus travellers can buy, gift, and activate digital bus tickets, manage secure payments, and save favourite locations, stops, and services for quicker access. The app also supports account management, consent management, while providing access to help and support features. Whether you’re commuting, exploring, or travelling occasionally, the app helps you stay in control from door to door. Planning your journey Find the best routes using locations, stops, or service numbers. View routes, timings, and stop information to plan trips that suit you. Live Bus tracking See your bus in real time on an interactive map and get more accurate arrival estimates. This feature helps reduce waiting uncertainty, improves journey planning, and enables users to make informed travel decisions by knowing exactly where their bus is at any moment. Departure Board Check upcoming services for either your stop or route, with clear timings and filtering (such as First Bus only) options. The time and dates can also be easily adjusted for future travel plans. Favourites Save your most-used stops, locations, and bus services for quick access every time you travel. Buying Buy, gift, and activate digital tickets directly in the app with a variety of filters. Secure payments and instant access mean no paper tickets needed. Tickets appear instantly ready to use in your account. Gifting Send tickets to friends or family quickly and easily. During the ticket buying flow, users can choose to gift a ticket instead of using it themselves, enter recipient details, and complete the purchase securely. Activating Tickets Activate your ticket in the First Bus app when you’re ready to travel. Once activated, it clearly shows its status and validity, making it quick and easy to present when boarding the bus. Account and Payments The First Bus app lets users securely manage their account and payment details in one place. Users can sign up, sign in, and reset their password if needed, as well as view and update their personal information and account settings. They can also choose to delete their account if required. Within the app, users can manage saved payment cards, set a default payment method, and remove cards at any time. All payment information is handled securely, helping ensure a smooth, safe, and convenient ticket purchasing experience. Preferences Choose your region, set walking distance preferences, and manage consent and notifications. Help and support Access FAQs , contacts and support resources in our dedicated help centre.

Now you can get even more connected with Diamond Bus. The Diamond Bus App gives you access to all the information and tools you need to get around on our services, right in the palm of your hand. It allows you to track your bus and plan your journey using Diamond services in the West Midlands, Worcestershire and North West. You can use your smart phone as your bus ticket when you buy Diamond Bus M-tickets. Simply purchase tickets on the app, activate them and present your phone screen to the ticket reader on our buses. Features include: Buy Diamond Bus tickets and passes. Track your bus and check if it’s on-time. Plan a journey using Diamond Buses. Get next stop notifications on your phone, when travelling on a Diamond Bus service. Manage your tickets account quickly and easily. Check service timetable. Get the latest service updates through our Twitter feed. Save favourite services and bus stops. We look forward to welcoming you on board.