Comparison

iOptIMS vs ServiceWA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

iOptIMS

Streamline inventory management with this app, enabling efficient stocktaking, order processing, and pricing updates. Access your data from anywhere and improve accuracy for large inventory control.

Highlights
  • Stock location management
  • Worksheet for multiple products/suppliers
  • Support for multiple databases
  • Detailed pricing information and control
  • Integrated PO worksheet
  • Goods receiving with error minimization
Read full description

Optemizer Mobile for iPhone offers fast and efficient integration to your Optemizer Inventory Management system. Stock Location Management fast and efficient stocktaking and inward goods, move your stock in to your customers hands faster. Worksheets to save time ability to work on multiple products for multiple suppliers in the same screen. Designed for large inventory control. • Support Multiple Databases from a new Personal Connection List. • Increased Data Security using optional Encryption and Data Compression abilities. Connectivity • Access Your Information Anywhere. • Supports Multiple Local and Remote Database connectivity. • Live Updating. • Please contact Pacsoft for a compatible Laser scanner shoe for your device. Stock Control • Multiple Search Criteria. • Detailed Stock Status. • Sales History incorporating Graphic. • Stock Location Control. • Bin Movement – Move Bin Locations Seamlessly. • Minimizes Timing Errors (Batch versus Live). • Increased Accuracy. Pricing • Detailed Pricing Information. • Price Control – Create Price Updates on the fly. • Ability to alter Retail, Cost, GP% or Markup%. • Maintain Margin on Stock. • Create Multiple Price Updates Based on Date or Operator. • Easily add Products to the Label Queue. Ordering • Integrated PO Worksheet. • Simplified Fast Ordering. • Purchasing Information. • Update Ordering Parameters. Goods Receiving • Minimize Receiving Errors. • Live and Mobile. • Fast and Efficient. Requirements: • TO USE THIS APP YOU MUST HAVE a) PACSOFT OPTEMIZER (Ver. 2.2.3.137 and above) b) PACSOFT COMMUNICATIONS MODULE (Ver. 2.0.2.32+) - CONTACT PACSOFT FOR FURTHER DETAILS – • REQUIRES iPhone 4 or higher / iPod 4th Gen. or above

About

ServiceWA

Access select Western Australian State Government services conveniently in one app. Designed for residents, citizens, business owners, and visitors in WA, it streamlines your interaction with government offerings.

Highlights
  • Access WA State Government services
  • One-stop government service hub
  • Digital Identity integration
  • Location services integration
  • Camera services integration
Read full description

ServiceWA is provided by the WA Government to help people connect with WA State Government services. It is designed for Australian residents or citizens who live in WA, do business here, or are visiting WA. The ServiceWA app allows you to activate and access select WA Government services in one place. The App may require you to enable camera or location services based on the service that you enable. For more information about ServiceWA, including how to link your Digital Identity, visit https://www.wa.gov.au/organisation/government-of-western-australia/servicewa-mobile-app

Screenshots

iOptIMS2 screens
ServiceWA4 screens

Verdict

The call

The clearest difference is price: ServiceWA at Free against iOptIMS's $99.99. ServiceWA also leads on rating (2.4 vs 1.0) and ratings volume (1K vs 1). iOptIMS's advantage is iOS requirement (10.0 vs 15.6). On ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

ServiceWA is free to download; iOptIMS costs $99.99 up front. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceWA holds the better App Store score, 2.4 against 1.0. That said, the two scores are not equally well evidenced: ServiceWA has 1K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 0% of iOptIMS's written reviews are positive against 15% of ServiceWA's.

UpkeepUpdate frequency

iOptIMS ships an update every 3 months, ServiceWA monthly. The most recent releases landed on June 5, 2026 and October 14, 2026 respectively.

Scorecard7 real differences · 3 level
iOptIMS versus ServiceWA: the parameters behind the verdict, then further details
ParameteriOptIMSServiceWA
Price$99.99Free — better
Rating1.0 (1 ratings)2.4 (1K ratings) — better
Positive reviews0.0% of reviews15.3% of reviews — better
Number of ratings11K — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
DevicesiPhone, iPodiPhone, iPod
Requires iOS10.0 — better15.6
Further details — not scored
Size8 MB82 MB
Age rating4+4+
DeveloperPacsoft Australia Pty. Ltd.Government of Western Australia

Customer experience

iOptIMS

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

ServiceWA

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews131 reviews
Positive15.3%
Neutral6.1%
Negative78.6%

Bugs and requests

iOptIMS

Not enough reviews yet to summarise bugs or requests.

ServiceWA

Reported bugs

19 issues
  • App crashes on launch or gets stuck on loading screen
  • Login authentication fails with MyGovID
  • Verification code SMS never arrives or times out
  • App freezes waiting for verification code with no way to exit
  • Unspecified error messages during login
Show 14 more
  • JSON forbidden error on MyGovID authentication
  • Blank screen after ID validation attempt
  • App won't appear on home screen (must open from App Store)
  • Incompatible with iPhone 6 and older iOS versions (OID003 error)
  • G2G Pass tab has broken email confirmation field
  • Fuelwatch feature not appearing despite release notes
  • Vaccination certificate shows wrong valid date
  • App hangs on home screen when using mobile data
  • Requires phone restart to function properly
  • Facial recognition scan issues
  • App doesn't support 120Hz refresh rate devices
  • Cannot import vaccination certificate from Safari/Chrome
  • Redirect loops when sharing COVID certificate with SafeWA
  • Cannot check in children through the app

Requested features

19 requests
  • Check-in history visibility (at least 7-14 days)
  • Manual check-in capability
  • Dark mode option
  • Ability to hide personally identifiable information (DOB)
  • Digital driver's license support
Show 14 more
  • Online vehicle registration access
  • Fuelwatch integration (actual integration, not just links)
  • Emergency services integration
  • Transperth integration
  • License renewal reminders
  • Seniors WA integration
  • Back-tap app opening feature
  • Searchable service list organized by life events
  • Check-out functionality for time tracking
  • Support for non-Australian phone numbers
  • Ability to register without passport
  • Multiple alert areas for bushfire alerts
  • Photo ID display at venues
  • Support for temporary visa holders without driver's license

In-app purchases

None

iOptIMS

No in-app purchases

None

ServiceWA

No in-app purchases

Questions

Is iOptIMS free?
iOptIMS costs $99.99, with no in-app purchases.
Is ServiceWA free?
ServiceWA is free to download, with no in-app purchases.
Which has better reviews, iOptIMS or ServiceWA?
ServiceWA is rated higher. iOptIMS averages 1.0 out of 5 from 1 ratings, while ServiceWA averages 2.4 from 1K ratings.
Do iOptIMS or ServiceWA have ads?
Neither iOptIMS nor ServiceWA shows ads.
Which is updated more often, iOptIMS or ServiceWA?
iOptIMS ships an update every 3 months, and ServiceWA monthly. Most recently, iOptIMS was updated on June 5, 2026 and ServiceWA on October 14, 2026.

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