Loner Mobile vs Calgary 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Loner Mobile
This app monitors the safety of lone workers by tracking their location and status. It features an SOS alert, a check-in timer, and can detect if a worker is incapacitated. Alerts are sent to a live monitoring team in case of an emergency.
- SOS alert with silent option
- Configurable check-in timer
- Man down detection
- Location tracking (GPS/Wi-Fi)
- Works with Bluetooth accessories
- GDPR compliant data control
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Loner Mobile is a lone worker safety monitoring app for iPhone. Compliant with GDPR, all data remains under the control of your organization and not shared with third parties. Blackline currently monitors 60,000+ employees in 50+ countries around the world. HOW IT WORKS Businesses use Loner Mobile to monitor the safety of employees who work beyond sight and sound of others. Free to download on iOS. Each Loner Mobile app is registered with an organization-level Blackline Live account and requires a service plan (see Get Started section). HIGHLY CONFIGURABLE Loner Mobile is highly configurable and monitors worker safety through a check-in timer, no-motion (man down) detection and works with several Bluetooth accessories that provide wearable access to a physical SOS button. Loner Mobile runs in the background and connects to the Blackline Safety Cloud, reporting safety status and location information. Should an emergency occur, Loner Mobile triggers an alert to a live monitoring team to direct help to the employee’s location. Live monitoring team options include supervisors, a control room, central monitoring station or Blackline’s 24/7 in-house Safety Operations Center / Alarm Receiving Center partner. LONE WORKER FEATURES Customizable for a broad range of scenarios, Loner Mobile is configured from the Blackline Safety Cloud. - Works with iPhone, iPad - Works with Wi-Fi and cellular connectivity - Call for help using the SOS alert slider (incl. silent SOS option) - Use optional Bluetooth accessories for a physical SOS button - Confirm your safety using the configurable check-in timer - Use automatic check-in when driving (configurable speed) - Location technology includes Wi-Fi and GPS (configurable reporting interval) - Notify supervisors of an alert through SMS and email ENTERPRISE-GRADE CLOUD SOFTWARE Blackline Live is accessible from any internet-connected device and includes configuration management, emergency response management, data analytics and industrial tools. - User access controls for tight data control and privacy (GDPR compliant) - Configure Loner Mobile apps in real-time, wirelessly / over-the-air - Configuration profiles update every device simultaneously and consistently - Emergency response management using world-leading online tools - Custom, fully documented emergency response protocols - Alert profiles ensure that every alert is managed and escalated to the correct contacts - Optional 24/7 live monitoring by Blackline’s in-house Safety Operations Center or Alarm Receiving Centre partners - Blackline’s SOC responds are alerts in less than a minute 99% of the time - Every alert is fully documented for reporting SERVICE PLANS Loner Mobile is free to download but must be activated within an organization account in Blackline’s cloud-hosted safety monitoring software. Loner Mobile requires a service plan and purchase of a software license. Service plans include Blackline Safety Cloud data storage, Loner Mobile configuration management, emergency response management and data analytics. Live 24/7 Blackline monitoring services are optional. GET STARTED Contact Blackline Safety to request an activation code. North American and international: support@blacklinesafety.com, +1 403 451 0327 United Kingdom and Europe: eusupport@blacklinesafety.com, +44 1787 222684
Calgary 311
Easily report issues and request City services directly from your smartphone. Submit concerns with photos and location, track request status in real-time, and stay updated with City news.
- Effortless reporting with photos and location
- Real-time request status updates
- User-friendly interface
- Multiple photo uploads
- City of Calgary news feed
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Report on the go with the Calgary 311 app Over 90 City services in your hand. Whether you're reporting a pothole, requesting snow removal, or sharing feedback, the updated Calgary 311 app makes it easy to request City services right from your smartphone. • Effortless reporting: describe your concern, snap a photo, pinpoint the location, and submit in just a few taps. • Real-time updates: track the status of your requests and receive timely notifications. • User-friendly interface: navigate through the app with ease and find the services you need quickly. • Now with multiple photo uploads and a City of Calgary news feed. Using the 311 Calgary app, residents and City employees work together to keep Calgary at its best. The information and photos you provide allow City employees to assess, prioritize and efficiently respond to your requests. Download the free app today! Visit Calgary.ca/311app for more information. Questions? Check out the the 311 app FAQ and Calgary 311 app terms of use. Technical issues? Please use the 311 Contact service request to describe your concern as well as provide contact information and a 311 representative will follow up within 10 days.
Screenshots
Verdict
The clearest difference is iOS requirement: Calgary 311 at 13.4 against Loner Mobile's 15.6. On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Loner Mobile holds the better App Store score, 3.7 against 3.5. Both are backed by a comparable volume of ratings — 3 and 2 respectively. Written reviews point the same way: 33% of Loner Mobile's written reviews are positive against 26% of Calgary 311's.
Loner Mobile ships an update every 3 months, Calgary 311 every 2 months. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.
| Parameter | Loner Mobile | Calgary 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (3 ratings) — better | 3.5 (2 ratings) |
| Positive reviews | 33.3% of reviews — better | 26.4% of reviews |
| Number of ratings | 3 — better | 2 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 13.4 — better |
| Further details — not scored | ||
| Size | 48 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | Blackline Safety Corp | The City of Calgary |
Customer experience
Loner Mobile
Calgary 311
Bugs and requests
Loner Mobile
Not enough reviews yet to summarise bugs or requests.
Calgary 311
Reported bugs
18 issues- Report Submission Failed error
- Black screen when trying to take photos
- App is showing blank in calendar
- App quit working
- Won't send any reports
Show 13 moreShow fewer
- Getting 'registering' every time
- Nothing happens after 'registering'
- App crashes on startup
- App refuses to stay open
- App crashes
- App won't get past splash screen
- App freezes phone
- App uses Location Services incorrectly
- App gives wrong address
- App won't submit report without location
- App crashes and ends on home screen
- App not able to get to leave concern
- App not able to delete duplicate requests
Requested features
13 requests- Add a search bar to services list
- Make app simplified and usable
- Add 'other' drop down option for reporting
- Make all reporting options available online/app
- Add a search function for requests
Show 8 moreShow fewer
- Allow commenting on other people's posts
- Add option to manually enter location address
- Add search keywords/areas
- Add a 'request to cancel' option
- Add ability to cancel requests via app
- Add ability to delete duplicate requests
- Add more options for types of issues
- Allow manual input of location address
In-app purchases
Loner Mobile
No in-app purchases
Calgary 311
No in-app purchases









