MetLife US vs EmpyreanGO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MetLife US
Manage your MetLife benefits efficiently with this app. Access dental and disability coverage details, find providers, and track claims. Securely access your information and update personal details on the go.
- Access dental coverage and claims
- Find and book dentist appointments
- Review disability claim information
- Report absences and update direct deposit
- Access Group Life, Accident & Health, Group Legal, and Vision products
Read full descriptionHide full description
Manage your benefits anytime, anywhere, with the MetLife US App. Designed to align with the MyBenefits web experience, the app provides convenient access to the tools and information you need, all in one place, plus enhanced features and functionality. Key Features: Dental • View coverage and claims • Find a dentist • Get personalized treatment estimates • Access your ID card Disability • File and manage claims • View claim details and status updates • Contact your case manager • Upload documents securely • Update direct deposit information Additional Benefits Access information for a variety of MetLife products, including: • Group Life Insurance • Supplemental Health Benefits • Group Legal Plans • Vision Coverage • And more For additional product information and benefit resources, visit MetLife.com
EmpyreanGO
Manage all your employee benefits in one convenient app. Access healthcare ID cards, receive personalized recommendations, and easily find care providers. This application simplifies benefit administration for participating employees.
- Review all benefits
- Access healthcare ID cards
- Personalized benefit recommendations
- Find care easily
- Benefit administration
Read full descriptionHide full description
The benefits app that you’ll actually want to use. EmpyreanGO is a free mobile app for any employee and benefit participant of a company that partners with Empyrean to administer their HR and benefits programs. With EmpyreanGO, you can: - Review all your benefits in one place - Access your healthcare ID cards - Get personalized benefit recommendations - Easily find care *Some features may not be available to all users
Screenshots
Verdict
The clearest difference is rating: MetLife US at 4.2 against EmpyreanGO's 1.0. MetLife US also leads on ratings volume (25K vs 9) and chart position (#159 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MetLife US holds the better App Store score, 4.2 against 1.0. That said, the two scores are not equally well evidenced: MetLife US has 25K ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 9% of MetLife US's written reviews are positive against 13% of EmpyreanGO's, so the app with the better star average is not the one people write more warmly about.
MetLife US ships an update every 6 weeks, EmpyreanGO every 2 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.
| Parameter | MetLife US | EmpyreanGO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (25K ratings) — better | 1.0 (9 ratings) |
| Positive reviews | 9.4% of reviews | 12.5% of reviews — better |
| Number of ratings | 25K — better | 9 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #159 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 23 MB | 74 MB |
| Age rating | 12+ | 4+ |
| Developer | MetLife | Empyrean Benefit Solutions, Inc. |
Customer experience
MetLife US
EmpyreanGO
User reviews
MetLife US
From 25K App Store ratingsWhat we love
- ⭐ Simple and easy to use
- 💨 Quick registration process
- 🤝 Good customer service
Room to improve
- 🐛 Frequent app crashes and errors
- 🤯 Confusing and unintuitive navigation
- 🔍 Lack of detailed coverage information
- 🕰️ Slow app performance
- 🔒 Security and privacy concerns
EmpyreanGO
From 9 App Store ratingsWhat we love
- 👍 Easy to use for some
- 👍 Access to benefit information
- 👍 Convenient for some users
- 👍 Can enroll without issues for some
- 👍 Quick access to ID cards
Room to improve
- 😞 Cannot log in
- 😞 App is trash
- 😞 Slow and doesn't load
- 😞 Confusing to navigate
- 😞 Cannot find employer
Bugs and requests
MetLife US
Reported bugs
4 issues- Registration process fails to complete
- App unable to load user profile and account details
- Inconsistencies between app and website data
- Unreliable payment processing
Requested features
4 requests- Ability to view detailed policy and claims information
- Improved search and filtering for providers
- Integration with mobile wallets for digital insurance cards
- Enhanced user profile management
EmpyreanGO
Reported bugs
31 issues- Cannot log in
- Error messages for non-existent buttons
- Mobile app requires more characters than web portal
- App doesn't load
- App is slow
Show 26 moreShow fewer
- Cannot find employer
- Verification code issues
- Incorrect benefit information displayed
- Registration button not working
- Routes to 404 error
- App lags, cannot view bills
- Cannot input phone number
- Two-factor authentication configuration issues
- Cannot register
- Registration screen throws SSN error without asking for it
- Cannot find user even with correct info
- Login issues after initial registration
- Cannot find company
- Login loop/stuck in browser
- Login successful but cannot return to app
- App gets stuck after login
- Employee ID length mismatch
- Company cannot be found
- No option to register
- Login requires Face ID but doesn't work
- User not found for password recovery
- Childhood nickname required for recovery
- No support phone numbers
- Orientation upside down on iPad
- Company search returns nothing
- Error message on company name input
Requested features
5 requests- Dark mode support
- Fix registration errors
- Add a register button
- Improve company search functionality
- Fix orientation issues on iPad
In-app purchases
MetLife US
No in-app purchases
EmpyreanGO
No in-app purchases
