BCBSIL vs MCHELP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSIL
Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.
- Access coverage, claims, and ID cards
- Find in-network doctors and facilities
- Estimate procedure costs
- Manage pharmacy benefits and prescriptions
- Virtual doctor visits
- View Explanation of Benefits
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The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. BCBSIL app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)
MCHELP
This app provides immediate crisis support and information through text or voice. It connects users to trained counselors, addiction treatment resources, suicide prevention training, and local health and human services.
- 24/7 Crisis Line (Text & Voice)
- Addiction Treatment Access
- Suicide Prevention Training (QPR)
- 2-1-1 Health & Human Services
- Behavioral Health Support Network
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Everyone needs help at times . . . MCHELP App is a quick click to reach immediate crisis support and information via text or voice. Everyone in McHenry County will benefit from the app which easily downloads on mobile devices. The MCHELP App connects to: · Crisis Line for Text & Voice 24/7 – Anonymous access to trained, licensed crisis counselors in times of emergency, concern, anxiety or need. · A Way Out - Easy access for treatment as well as amnesty to individuals with drug and alcohol use disorders. Click this link to learn which police stations provide services 24/7. · QPR – Question. Persuade. Refer. – Reduces suicidal behaviors through proven suicide prevention training program. · 2-1-1 McHenry County Health & Human Resources via Text or Voice – Live phone advice on housing, employment, family issues and social service support available. · McHenry County Mental Health Board Network – Behavioral health support lists and links. Get quick access to critical and vital McHenry County support. For troubleshooting, please contact: support@linkingefforts.com
Screenshots
Verdict
The clearest difference is review sentiment: MCHELP at 50% against BCBSIL's 12%. MCHELP also leads on rating (5.0 vs 4.7). BCBSIL's advantage is update cadence (fortnightly vs every 23 months) and ratings volume (30K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MCHELP holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: BCBSIL has 30K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 12% of BCBSIL's written reviews are positive against 50% of MCHELP's.
BCBSIL ships an update fortnightly, MCHELP every 23 months. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.
| Parameter | BCBSIL | MCHELP |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (30K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 11.7% of reviews | 50.0% of reviews — better |
| Number of ratings | 30K — better | 1 |
| Update frequency | Fortnightly — better | Every 23 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #198 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 63 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | Blue Cross and Blue Shield of Illinois | Way Shape Form |
Customer experience
BCBSIL
MCHELP
Bugs and requests
BCBSIL
Reported bugs
4 issues- Login credentials not recognized
- Unable to access account information
- Inconsistent app behavior across devices
- Errors when trying to update personal details
Requested features
5 requests- Ability to copy insurance information
- Enhanced provider search with more details
- Seamless integration with other healthcare apps
- Improved mobile-optimized design and navigation
- Faster and more reliable app performance
MCHELP
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BCBSIL
No in-app purchases
MCHELP
No in-app purchases
