Comparison

BCBSIL vs KangarooHealth

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSIL

Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.

Highlights
  • Access coverage, claims, and ID cards
  • Find in-network doctors and facilities
  • Estimate procedure costs
  • Manage pharmacy benefits and prescriptions
  • Virtual doctor visits
  • View Explanation of Benefits
Features
Read full description

The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. BCBSIL app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

About

KangarooHealth

Connect with your doctors and a dedicated health coach for personalized care plans and remote health monitoring. Detect health risks early with daily check-ins and receive timely interventions. Achieve your health goals with virtual support.

Highlights
  • Virtual health coaching
  • Personalized care plans
  • Remote health monitoring
  • Daily health check-ins
  • Early health risk detection
  • Integration with Apple Health App
Features
Read full description

KangarooHealth is an intelligent virtual care program that connects you to your doctors, helps you achieve your health goals through virtual health coaching, and keeps your conditions under control. It is developed by scientists and physicians from Johns Hopkins Medicine, Kaiser Permanente, and Palo Alto Medical Foundation. The app enables your doctor to remotely monitor your health status daily and helps detect your health risks early. When important care moments are identified, your doctors are notified remotely for early care intervention. The app matches you with a dedicated health coach remotely. Your health coach designs a personalized care plan for your health goals. Through regular sessions with your coach, you are supported every step of the way to make positive changes towards a better you. VIRTUAL HEALTH COACHING Your health coach virtually guides, motivates, and supports you on your health journey to a better you based on your health goals. Through regular check-ins with your health coach, you are supported every step of your way. Your personal health plan is tailored to your schedule to help you build and establish new health-centered routines easily. REMOTE HEALTH MONITORING Daily health check-in helps keep track of your vital signs and symptoms. This enables better care for you by empowering your doctors with comprehensive health history. By connecting with your Apple Health App, your activity levels are automatically included in your daily health risk assessment. EARLY HEALTH RISK DETECTION Detect health risks early and provide real-time notifications to your doctors remotely, enabling your doctors to discover warning signs and intervene early. Disclaimer: If you think you may have a medical emergency, call your doctor or 911 immediately. This application does not provide any emergency care. The information and other content provided in this application are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.

Screenshots

BCBSIL4 screens
KangarooHealth4 screens

Verdict

The call

BCBSIL and KangarooHealth both sit at 4.7 stars, but that hides the real split: 100% of KangarooHealth's written reviews are positive against 12% of BCBSIL's. BCBSIL's advantage is ratings volume (30K vs 68). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for BCBSIL against 4.5 for KangarooHealth. That said, the two scores are not equally well evidenced: BCBSIL has 30K ratings behind it against 68, so its average is the more settled of the two. Written reviews are what separate them: 12% of BCBSIL's written reviews are positive against 100% of KangarooHealth's.

UpkeepUpdate frequency

BCBSIL ships an update fortnightly, KangarooHealth monthly. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
BCBSIL versus KangarooHealth: the parameters behind the verdict, then further details
ParameterBCBSILKangarooHealth
PriceFreeFree
Rating4.7 (30K ratings) — better4.5 (68 ratings)
Positive reviews11.7% of reviews100.0% of reviews — better
Number of ratings30K — better68
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size63 MB78 MB
Age rating4+17+
DeveloperBlue Cross and Blue Shield of IllinoisKangaroo Health

Customer experience

BCBSIL

All ratings28,434 ratings
Positive92.5%
Neutral1.5%
Negative6.0%
Written reviews325 reviews
Positive11.7%
Neutral3.7%
Negative84.6%

KangarooHealth

All ratings68 ratings
Positive91.2%
Neutral1.5%
Negative7.4%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

BCBSIL

Reported bugs

4 issues
  • Login credentials not recognized
  • Unable to access account information
  • Inconsistent app behavior across devices
  • Errors when trying to update personal details

Requested features

5 requests
  • Ability to copy insurance information
  • Enhanced provider search with more details
  • Seamless integration with other healthcare apps
  • Improved mobile-optimized design and navigation
  • Faster and more reliable app performance

KangarooHealth

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BCBSIL

No in-app purchases

None

KangarooHealth

No in-app purchases

Questions

Is BCBSIL free?
BCBSIL is free to download, with no in-app purchases.
Is KangarooHealth free?
KangarooHealth is free to download, with no in-app purchases.
Which has better reviews, BCBSIL or KangarooHealth?
BCBSIL is rated higher. BCBSIL averages 4.7 out of 5 from 30K ratings, while KangarooHealth averages 4.5 from 68 ratings.
Do BCBSIL or KangarooHealth have ads?
Neither BCBSIL nor KangarooHealth shows ads.
Which is updated more often, BCBSIL or KangarooHealth?
BCBSIL ships an update fortnightly, and KangarooHealth monthly. Most recently, BCBSIL was updated on November 1, 2026 and KangarooHealth on October 24, 2026.

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