BCBSIL vs KangarooHealth
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSIL
Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.
- Access coverage, claims, and ID cards
- Find in-network doctors and facilities
- Estimate procedure costs
- Manage pharmacy benefits and prescriptions
- Virtual doctor visits
- View Explanation of Benefits
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The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. BCBSIL app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)
KangarooHealth
Connect with your doctors and a dedicated health coach for personalized care plans and remote health monitoring. Detect health risks early with daily check-ins and receive timely interventions. Achieve your health goals with virtual support.
- Virtual health coaching
- Personalized care plans
- Remote health monitoring
- Daily health check-ins
- Early health risk detection
- Integration with Apple Health App
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KangarooHealth is an intelligent virtual care program that connects you to your doctors, helps you achieve your health goals through virtual health coaching, and keeps your conditions under control. It is developed by scientists and physicians from Johns Hopkins Medicine, Kaiser Permanente, and Palo Alto Medical Foundation. The app enables your doctor to remotely monitor your health status daily and helps detect your health risks early. When important care moments are identified, your doctors are notified remotely for early care intervention. The app matches you with a dedicated health coach remotely. Your health coach designs a personalized care plan for your health goals. Through regular sessions with your coach, you are supported every step of the way to make positive changes towards a better you. VIRTUAL HEALTH COACHING Your health coach virtually guides, motivates, and supports you on your health journey to a better you based on your health goals. Through regular check-ins with your health coach, you are supported every step of your way. Your personal health plan is tailored to your schedule to help you build and establish new health-centered routines easily. REMOTE HEALTH MONITORING Daily health check-in helps keep track of your vital signs and symptoms. This enables better care for you by empowering your doctors with comprehensive health history. By connecting with your Apple Health App, your activity levels are automatically included in your daily health risk assessment. EARLY HEALTH RISK DETECTION Detect health risks early and provide real-time notifications to your doctors remotely, enabling your doctors to discover warning signs and intervene early. Disclaimer: If you think you may have a medical emergency, call your doctor or 911 immediately. This application does not provide any emergency care. The information and other content provided in this application are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.
Screenshots
Verdict
BCBSIL and KangarooHealth both sit at 4.7 stars, but that hides the real split: 100% of KangarooHealth's written reviews are positive against 12% of BCBSIL's. BCBSIL's advantage is ratings volume (30K vs 68). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for BCBSIL against 4.5 for KangarooHealth. That said, the two scores are not equally well evidenced: BCBSIL has 30K ratings behind it against 68, so its average is the more settled of the two. Written reviews are what separate them: 12% of BCBSIL's written reviews are positive against 100% of KangarooHealth's.
BCBSIL ships an update fortnightly, KangarooHealth monthly. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | BCBSIL | KangarooHealth |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (30K ratings) — better | 4.5 (68 ratings) |
| Positive reviews | 11.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 30K — better | 68 |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 63 MB | 78 MB |
| Age rating | 4+ | 17+ |
| Developer | Blue Cross and Blue Shield of Illinois | Kangaroo Health |
Customer experience
BCBSIL
KangarooHealth
Bugs and requests
BCBSIL
Reported bugs
4 issues- Login credentials not recognized
- Unable to access account information
- Inconsistent app behavior across devices
- Errors when trying to update personal details
Requested features
5 requests- Ability to copy insurance information
- Enhanced provider search with more details
- Seamless integration with other healthcare apps
- Improved mobile-optimized design and navigation
- Faster and more reliable app performance
KangarooHealth
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BCBSIL
No in-app purchases
KangarooHealth
No in-app purchases








