BCBSIL vs myVirtualCare Access

The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. BCBSIL app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

myVirtualCare Access, your health benefits administrator, is expanding its suite of consumer-engagement tools and now offers an app, myVirtualCare Access Mobile, to help you manage your benefits information while you’re on the go, anytime day or night! myVirtualCare Access Mobile allows you to check the status of your claims, control out-of-pocket expenses, contact myVirtualCare Access and so much more! With myVirtualCare Access Mobile, you can use your mobile phone or tablet to access the information you need the most while you’re on the go! • See your deductible and out-of-pocket maximum • Show your ID card to providers • View claims status • Access other important benefits information • Find a doctor • Contact Customer Service • Ask question and receive answers from myVirtualCare Access through our message center • Easily access other services in your benefit plan through the My Programs section • View each family member’s information and benefits • Filter claims by family member name and type